- Moneyfarm is highly rated in both expert and user reviews, boasting an average of 4.3/5 from 243 user reviews. Users appreciate the platform’s ease of use and the ability to invest in a variety of assets, including shares and ETFs. However, some have raised concerns about customer service and issues with account management.
- Experts commend Moneyfarm for its user-friendly interface and low fees, highlighting its unique position as a digital wealth manager that allows for both automated portfolio management and individual investment choices. They note the platform’s strong customer service and diverse portfolio options, although the minimum investment requirement is considered high.
- Users frequently praise Moneyfarm for its excellent customer service and straightforward investment process, often mentioning the platform’s reliability and good returns. However, there are notable criticisms regarding account management issues and unexpected fees, which have led to frustrations for some customers.
Customer Reviews
Simple to use
Simple to use
Great platform, easy to navigate…
Great platform, easy to navigate and intuitive
Very good service,easy to understand…
Very good service,easy to understand ,and kept up to date.
It’s easy to navigate. Offers…
It’s easy to navigate. Offers choice of options. Good value fees
Always there to help
Always there to help
A relaible platform with good…
A relaible platform with good stats and service
Easy to invest with sound…
Easy to invest with sound advice and reasonable fees
really excellent
really excellent
Is probably the best and…
Is probably the best and easiest to use of all the platforms
Steady and trustworthy, good for…
Steady and trustworthy, good for long term investors who can rely on your contributions being invested sensibly
Great service , returns ,…
Great service , returns , pricing and easy to use app . Highly
I have been using Moneyfarm…
I have been using Moneyfarm for several years and find them trustworthy and honest, and they communicate regularly.
Moneyfarm stands out as a…
Moneyfarm stands out as a noteworthy investment platform, particularly for those seeking a combination of user-friendly features and robust customer support. One of the platform’s most commendable aspects is its customer service. The support team is both prompt and accurate in addressing queries, ensuring that any concerns are resolved swiftly. This level of service is crucial for both new and experienced investors who value timely and precise assistance. Beyond customer support, Moneyfarm offers a well-structured investment service, designed to cater to a variety of financial goals. The platform’s intuitive interface makes it accessible, while its diverse portfolio options provide flexibility for different investment strategies. Overall, Moneyfarm excels in providing a seamless user experience, bolstered by a responsive and knowledgeable support team. Whether you are just starting out or looking to diversify your investments, Moneyfarm’s commitment to user satisfaction and efficient service makes it a solid choice
It’s another form of income
It’s another form of income
Excellent Investment company
Excellent Investment company
very informative and clear platform
very informative and clear platform
Easy to use and provide…
Easy to use and provide a good overview
Easy-going
Easy-going
Does what is does well
Does what is does well
Expert Review & Rating
Moneyfarm Digital Wealth Management Review
Provider: Moneyfarm
Verdict: Moneyfarm is a digital wealth manager that aims to make personal investing simple and accessible. It was launched initially in Italy in 2012 by Italian bankers Paolo Galvani and Giovanni Dapra and entered the UK in 2016 and has big-name financial backers such as Allianz Global Investors, Cabot Square Capital, United Ventures and Poste Italiane.
Is Moneyfarm any good for wealth management?
Yes, Moneyfarm is more of a digital wealth manager rather than a robo-advisor as the portfolios are put together by investment managers, rather than automatically. The automation, as it were, is fine-tuning your portfolio to match your risk/reward choices. Unlike with other robo-advisors, with Moneyfarm you can also top up your portfolio with individual shares and ETFs.
Fees: Moneyfarm charges 0.75% to 0.6% up to £100k then 0.45% to 0.35% over £100k. Moneyfarm investing account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%.
Market Access: You can invest in 7 pre-made portfolios, but also (unlike a lot of other digital wealth managers and robo-adviors) also buy individual shares, ETFs, bonds and mutual funds online. It’s a bit of a shame you can’t buy US stocks, But Moneyfarm is best really for setting up regular investments in a GIA, ISA or SIPP, then letting them grow over time without too much tinkering and speculating on Tech stocks.
App & Platform: It’s really easy to use, plus it puts you through your paces to make sure you understand what you are investing in. Apparently, my Moneyfarm investor profile is “pioneering”, which means I want to take on more risk for potentially better returns.
Customer Service: This is mostly online as you’d expect but solves all issues – I’ve had some good calls with Moneyfarm about how its products work over the years, and its people really know their stuff. If you want to find out more about the ethos, you can read my interview with the CEO Giovanni Daprà on how they are so much more than a robo-advisor.
Research & Analysis: Not much to speak of other than a few guides, but that’s ok, as I don’t really want Moneyfarm spamming me with stock trading ideas.
Pros
- Easy to use with low fees
- The ability to buy shares, bonds, ETFs & funds
- Diverse managed portfolios
Cons
- High £500 minimum investment
- 0.75%* account fee is relatively high
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Pricing
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Market Access
(5)
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Online Platform
(5)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
5Leave A Review
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
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