Hargreaves Lansdown General Investment Account Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.8/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Experts rate Hargreaves Lansdown's General Investment Account highly, noting its extensive range of account types and a robust research portal that supports informed investment decisions. The platform is praised for its wide market coverage, offering access to thousands of shares, funds, and bonds, although it can be costly for larger fund portfolios.
  • Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, alongside responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties in navigating the platform. Additionally, while many appreciate the comprehensive investment options, a number of reviews highlight concerns regarding customer support and account management issues.

Hargreaves Lansdown General Investment Account Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Hargreaves Lansdown General Investment Account across one key area of our review framework.

  • Excellent5.0

Pros

  • Thousands of UK and international shares, bonds & funds
  • Ready-made portfolios with different levels of risk
  • Excellent research and analysis
  • An established and listed company on the LSE.

Cons

  • Can be expensive for large fund portfolios
  • Data not as good as it used to be
See full expert review

Our verdict

Hargreaves Lansdown (HL) has plenty of account types including a GIA and several types of ISA, plus an excellent research portal. There's access to thousands of UK and international shares, funds, ETFs, investment trusts and corporate bonds. Capital is at risk.
Capital at risk

Is HL's GIA a Good Account?

HL is good for investors looking for more than just somewhere to buy and sell shares. The platform offers the most account types of all the investment platforms we compare, including a GIA, stocks and shares ISAs, lifetime ISAs, and junior ISAs. Plus, it has one of the best research portals to help you choose your own investments. And it boasts some of the widest market coverage, including thousands of UK and international shares, over 3,000 funds, ETFs, investment trusts, and corporate bonds.

Fees

There is no account charge for shares in a GIA with HL. Funds are charged at 0.45% for the first £250,000. There's no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.

Is HL's GIA Better than its ISA?

It makes sense to open a GIA only after you have exhausted your ISA allowance. With the GIA from HL, you can invest as much as you like but with an ISA you're limited to £20,000 a year in the tax-free wrapper.

What is HL's Platform Like to Use?

HL's investment platform is one of the best around. HL provides a huge amount of technical and fundamental data to help you choose investments.

Hargreaves Lansdown Investing Platform

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

4/5

David Sumners ·

x

Robert Deriawish ·

x

Clear understandable useful customer friendly

Norman Eccleston ·

Clear understandable useful customer friendly

very expensive

sukhbir kapoor ·

very expensive

Informative anf helpful

Kevin Cartwright ·

Informative anf helpful

Good simple to use lots...

Simon Davis ·

Good simple to use lots of great research material and ideas for investing

Easy to use website. Does...

Tony Russell ·

Easy to use website. Does what I need.

Good

Grahame Pearce ·

Good

Very good but trading fees...

Ray Yates ·

Very good but trading fees too high

Reliable service great

Ewen Alexander ·

Reliable service great

Very easy to use

Robert welsh ·

Very easy to use

Good platform, poor customer service.

Ben Peresson ·

Good platform, poor customer service.

Great online platform and customer...

John Allington ·

Great online platform and customer service

Easy to hold ISA and...

Stephen Smith ·

Easy to hold ISA and SIPP together and manage as a combined portfolio. Full range of investments available.

Generally good experience with this...

Ryan Farrell ·

Generally good experience with this platform. I decided to go with another platform because of the fees mainly and I find the app good but could be more of a simple format for beginner investors

Fees too high

Chris Sheasby ·

Fees too high

Easy to use

Douglas McCrea ·

Easy to use

Good customer service, but pricey.

Wolf-Rüdiger Feiler ·

Good customer service, but pricey.

Good all round service

Edmiston Carol ·

Good all round service

Excellent

Michael Smith ·

Excellent

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.