Hargreaves Lansdown General Investment Account Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.8/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Experts rate Hargreaves Lansdown's General Investment Account highly, noting its extensive range of account types and a robust research portal that supports informed investment decisions. The platform is praised for its wide market coverage, offering access to thousands of shares, funds, and bonds, although it can be costly for larger fund portfolios.
  • Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, alongside responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties in navigating the platform. Additionally, while many appreciate the comprehensive investment options, a number of reviews highlight concerns regarding customer support and account management issues.

Hargreaves Lansdown General Investment Account Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Hargreaves Lansdown General Investment Account across one key area of our review framework.

  • Excellent5.0

Pros

  • Thousands of UK and international shares, bonds & funds
  • Ready-made portfolios with different levels of risk
  • Excellent research and analysis
  • An established and listed company on the LSE.

Cons

  • Can be expensive for large fund portfolios
  • Data not as good as it used to be
See full expert review

Our verdict

Hargreaves Lansdown (HL) has plenty of account types including a GIA and several types of ISA, plus an excellent research portal. There's access to thousands of UK and international shares, funds, ETFs, investment trusts and corporate bonds. Capital is at risk.
Capital at risk

Is HL's GIA a Good Account?

HL is good for investors looking for more than just somewhere to buy and sell shares. The platform offers the most account types of all the investment platforms we compare, including a GIA, stocks and shares ISAs, lifetime ISAs, and junior ISAs. Plus, it has one of the best research portals to help you choose your own investments. And it boasts some of the widest market coverage, including thousands of UK and international shares, over 3,000 funds, ETFs, investment trusts, and corporate bonds.

Fees

There is no account charge for shares in a GIA with HL. Funds are charged at 0.45% for the first £250,000. There's no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.

Is HL's GIA Better than its ISA?

It makes sense to open a GIA only after you have exhausted your ISA allowance. With the GIA from HL, you can invest as much as you like but with an ISA you're limited to £20,000 a year in the tax-free wrapper.

What is HL's Platform Like to Use?

HL's investment platform is one of the best around. HL provides a huge amount of technical and fundamental data to help you choose investments.

Hargreaves Lansdown Investing Platform

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Short term greed and lack...

Farokh Adi Dubash ·

Short term greed and lack of ethics to the detriment of clients

Reliable and informative

Timothy Carpenter ·

Reliable and informative

Expensive but good.

Matt Ryan ·

Expensive but good.

need to become more customer...

david brock ·

need to become more customer friendly

4/5

david brock ·

3/5

Julia Chinery ·

very easy on-line to use...

Kenneth Peter Way ·

very easy on-line to use the app.

Easy to use but expensive.

Laurence Harrison ·

Easy to use but expensive.

Comprehensive

Kenneth William Alexander I’Anson ·

Comprehensive

Professional, Effective and Efficient

JON BLAKELEY-GLOVER ·

Professional, Effective and Efficient

x

Norman Renshaw ·

x

OK

E Gordon ·

OK

OK

Ian Moore ·

OK

Probably slightly more cost than...

Bruce Jolliffe ·

Probably slightly more cost than other platforms, but also relatively hassle free. Sometimes you pay a little bit more for what you don't have to do.

Very good

Steve Cowley ·

Very good

Good company but a tadd...

Bryan young ·

Good company but a tadd expensive

Wide choice for investment. Good...

Ochonu ·

Wide choice for investment. Good support with ability to reinvest overseas shares

Invested my pension with them...

Martin Cordwell ·

Invested my pension with them 11 years ago and have had no problems.

Very Good and easy to...

Malcolm MacLennan ·

Very Good and easy to use

Good platform offering a low...

John Baillie ·

Good platform offering a low cost Sipp service

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