Hargreaves Lansdown General Investment Account Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.8/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Experts rate Hargreaves Lansdown's General Investment Account highly, noting its extensive range of account types and a robust research portal that supports informed investment decisions. The platform is praised for its wide market coverage, offering access to thousands of shares, funds, and bonds, although it can be costly for larger fund portfolios.
  • Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, alongside responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties in navigating the platform. Additionally, while many appreciate the comprehensive investment options, a number of reviews highlight concerns regarding customer support and account management issues.

Hargreaves Lansdown General Investment Account Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Hargreaves Lansdown General Investment Account across one key area of our review framework.

  • Excellent5.0

Pros

  • Thousands of UK and international shares, bonds & funds
  • Ready-made portfolios with different levels of risk
  • Excellent research and analysis
  • An established and listed company on the LSE.

Cons

  • Can be expensive for large fund portfolios
  • Data not as good as it used to be
See full expert review

Our verdict

Hargreaves Lansdown (HL) has plenty of account types including a GIA and several types of ISA, plus an excellent research portal. There's access to thousands of UK and international shares, funds, ETFs, investment trusts and corporate bonds. Capital is at risk.
Capital at risk

Is HL's GIA a Good Account?

HL is good for investors looking for more than just somewhere to buy and sell shares. The platform offers the most account types of all the investment platforms we compare, including a GIA, stocks and shares ISAs, lifetime ISAs, and junior ISAs. Plus, it has one of the best research portals to help you choose your own investments. And it boasts some of the widest market coverage, including thousands of UK and international shares, over 3,000 funds, ETFs, investment trusts, and corporate bonds.

Fees

There is no account charge for shares in a GIA with HL. Funds are charged at 0.45% for the first £250,000. There's no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.

Is HL's GIA Better than its ISA?

It makes sense to open a GIA only after you have exhausted your ISA allowance. With the GIA from HL, you can invest as much as you like but with an ISA you're limited to £20,000 a year in the tax-free wrapper.

What is HL's Platform Like to Use?

HL's investment platform is one of the best around. HL provides a huge amount of technical and fundamental data to help you choose investments.

Hargreaves Lansdown Investing Platform

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Competent and reliable

Jack Calder ·

Competent and reliable

Good but costs are high

YADI JAYRAN-NEJAD ·

Good but costs are high

good facility, probably bit dear

Nick Gregory ·

good facility, probably bit dear

Very easy to use, but...

Michael Simpson ·

Very easy to use, but expensive.

Good

Dr Edward Hing ·

Good

Adequate

Gary Hurley ·

Adequate

Easy to use. Rapid response...

Edward Goodwin ·

Easy to use. Rapid response to questions. Should look at sending emails to announce dividends receiveds and for support.

Cheap, good value.

Lee Morton ·

Cheap, good value.

Convenient

Richard Wyatt ·

Convenient

Above average platform but lacks...

Gary Towner ·

Above average platform but lacks insightful or any comprehensive tools

Good array of companies to...

David Mark Chester ·

Good array of companies to invest in. Good for ISA & SIPP accounts in that the fees are capped per year

X

Paul robertson ·

X

Very good platform for investment...

Peter Wyatt ·

Very good platform for investment but dealing system needs improving especially for smaller companies

Reasonable service, but mustn’t rest...

matthew west ·

Reasonable service, but mustn’t rest on their laurels

Very easy to use very...

Mr James R Durrant ·

Very easy to use very accessible

Just ok

John ·

Just ok

.

Geoffrey Foster-Taylor ·

.

Okay but a little on...

John Moore ·

Okay but a little on the expensive side

A bit pricy but systems...

Graham Morgan ·

A bit pricy but systems getting better and it works well

Not responsive

Patrick George Williams ·

Not responsive

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