AJ Bell Investment Trust Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts highlight AJ Bell Investment Trust Investing as a strong platform for investment trusts, offering access to over 400 options and a curated list of 18 top trusts based on price, performance, and size. They commend the low account fees, which decrease significantly for larger investments, while noting a relatively high initial deposit requirement of £500.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, responsive customer service, and transparent fee structure. However, some users express concerns about the app's usability and occasional platform stability issues, indicating a need for further improvements in the user experience.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell Investment Trust Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • 449 investment trusts
  • Low account fee of 0.25%*
  • Wide range of index funds

Cons

  • High initial deposit of £500
See full expert review

Our verdict

AJ Bell offer the most investment trusts on their platform of which their investment specialists have analysed the investment trust market, looking at factors including price, performance and size to create a list of 20 investment trusts to get started.
Capital at risk.

Is AJ Bell good for investment trusts?

Yes, AJ Bell offers access to over 400 investment trusts, but they also have an "Investment Trusts Select List" that has whittled those down to 18 of the best based on price, performance and size.

*Investment trust account fees reduce to 0.10% on the value between £250,000 and £500,000. There is no charge above £500,000. Dealing costs are £1.50.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

4/5

David Sumners ·

Not for the smaller investors

RobertBessell ·

Not for the smaller investors

Clear understandable useful customer friendly

Norman Eccleston ·

Clear understandable useful customer friendly

best value

sukhbir kapoor ·

best value

No view, it is thru...

Rhoda Matthews ·

No view, it is thru a financial advisor

Hold a SIPP, Trade now...

Tony ·

Hold a SIPP, Trade now and again, good magazine. there Good

Very concise website able to...

Mark H Jones ·

Very concise website able to get straight to where you need to go, no trailing stop loss though.

4/5

Peter Brown ·

Decent platform with poor costs...

Bomy Gandhi ·

Decent platform with poor costs especially FX costs for US stocks

Good solid service but expensive...

Julian Hermele ·

Good solid service but expensive for overseas shares

Low fees

Chris Sheasby ·

Low fees

Simple to use, efficient and...

Roger Beal ·

Simple to use, efficient and improved value for money

Good

Richard John Day ·

Good

Extensive trades, adequate website, not...

Simon Alexander Spevack ·

Extensive trades, adequate website, not so epensive.

Great for isa

Robin Jones ·

Great for isa

great service

mark cortacans ·

great service

Reasonable

Tim Poole ·

Reasonable

No comment

Jackie Neill ·

No comment

Positive reduction in trading fees...

Steven Birney ·

Positive reduction in trading fees to remain competitive. Use app only rarely

Good quality site and service....

Peter Fullarton ·

Good quality site and service. Easy share purchase and selling activity with good records..

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