AJ Bell Investment Trust Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts highlight AJ Bell Investment Trust Investing as a strong platform for investment trusts, offering access to over 400 options and a curated list of 18 top trusts based on price, performance, and size. They commend the low account fees, which decrease significantly for larger investments, while noting a relatively high initial deposit requirement of £500.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, responsive customer service, and transparent fee structure. However, some users express concerns about the app's usability and occasional platform stability issues, indicating a need for further improvements in the user experience.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell Investment Trust Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • 449 investment trusts
  • Low account fee of 0.25%*
  • Wide range of index funds

Cons

  • High initial deposit of £500
See full expert review

Our verdict

AJ Bell offer the most investment trusts on their platform of which their investment specialists have analysed the investment trust market, looking at factors including price, performance and size to create a list of 20 investment trusts to get started.
Capital at risk.

Is AJ Bell good for investment trusts?

Yes, AJ Bell offers access to over 400 investment trusts, but they also have an "Investment Trusts Select List" that has whittled those down to 18 of the best based on price, performance and size.

*Investment trust account fees reduce to 0.10% on the value between £250,000 and £500,000. There is no charge above £500,000. Dealing costs are £1.50.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good PC platform

Ivor Sunman ·

Good PC platform

easy to use

alexander aiton ·

easy to use

Good

Derek Spence ·

Good

Dealing on line is simple...

Colin Croft ·

Dealing on line is simple and information provision is good

Offer good service

Joshua Orimogunje ·

Offer good service

good, bit clunky but good

John Bradney ·

good, bit clunky but good

Not as good as Hargreaves...

Godric Baron ·

Not as good as Hargreaves Lansdwon

A bit meh

John Chinery ·

A bit meh

x

Charles Mitchell ·

x

Value

Andrew Morrison ·

Value

5/5

Paul Irving ·

Limited number of equities. a...

Lloyd Garvey ·

Limited number of equities. a lot of NADAQ shares not available

I have no comment

Jerome E. Silvers ·

I have no comment

Very Good. I'm pleased with...

John Mathers ·

Very Good. I'm pleased with them

Good and cheap

Mike Worrall ·

Good and cheap

Good service at a good...

David Dinsmore ·

Good service at a good price.

Simple to use, value for...

Martin Schulz ·

Simple to use, value for money

Online dealing platform needs improvement

Mervyn Smith ·

Online dealing platform needs improvement

Simple and easy to use...

William Crosby ·

Simple and easy to use and understand

Reasonably priced and seems to...

Ryan Letley ·

Reasonably priced and seems to care about customers

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