Is Hargreaves Lansdown good for ETF Investing?

Hargreaves Lansdown ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.1/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Good Money Guide experts commend Hargreaves Lansdown ETF Investing for its extensive range of over 1,000 ETFs and robust research support, highlighting the platform's low minimum deposit and zero account fees for ETFs. However, they note that account fees for managed funds are higher, and the foreign exchange conversion fees can be significant, starting at 1%.
  • Across 1,775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently praise the platform's user-friendly app, excellent customer service, and the wide selection of ETFs available. However, some users express dissatisfaction with high fees, particularly for buying shares, and report issues with account management and customer support responsiveness.

Hargreaves Lansdown ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.3Very good

Our experts have rated Hargreaves Lansdown ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.5
  • Customer Service4.5
  • Research & Analysis4.0
Pros
  • Excellent ETF research
  • Low minimum deposit of £1
  • Zero account fee for ETFs
Cons
  • Account fees are higher for managed funds
  • Higher FX conversion fee starts at 1% (drops to 0.25% for deals over £20k)
See full expert review

Our verdict

Hargreaves Lansdown’s ETF platform offers a huge range of exchange-traded funds tailored to various investment strategies. They also have an expert research team that provides ETF investing ideas.
Capital at risk.

Summary

A very reliable way to invest in ETFs with one of the UK's largest investment platforms.


  • ETFs available: 1,000+
  • ETF account charge: £0 – 0.45%
  • ETF dealing charge: £11.95
  • Account types: GIA, ISA, SIPP, JISA, JSIPP

Fees: There is no account charge to hold ETFs in a Hargreaves Lansdown dealing account. But in a SIPP and ISA ETFs are charged at 0.45% capped at £45 per year. ETF dealing charges £11.95 per deal or £5.95 if you do over 20 deals per month.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews
Useful
Mr K Townson ·

Helpfull phone support and an easy to use app and website

Excellent
David Davis ·

Everything is clearly explained, and the interest rate on the cash isa is very good

Transparent
Nic Manfield ·

Clear policies and excellent documentation with reasonable charges in managing ISA savings and SIPP pensions

Reliable
Ramit Gahir ·

Provides excellent rates with a solid reputation.

hideous experience
Daz ·

just speechless! I created the kids accounts. They changed the primary person on my child's account without telling either parent, locked me out when I Phoned about a login issue, then dictated what I do in my own home and with whom. Never had an experience like that!

Website
Richard Cowell ·

Excellent platform for stocks, shares and cash investing.

Class
Jacques Opoku ·

Amazing customer service

Efficient
Ivana Balitska ·

Very simple app. Brilliant customer service. Good range of ETFs, which I use for long-term investing. Brilliant Cash ISA also, with great interest rate. Trusted and credible. I trust my money is in a safe place.

Good
Jon Stephenson ·

Communication

Intuitive
Adrian Saw ·

Good, intuitive app. Very responsive customer service.

Excellent
Guy Saunders ·

Easy platform to use

Confidence
Morgan Beake ·

Easy to use platform, very supportive and excellent telephone service.

fantastic
Stephen Sullivan ·

They listen then execute the right strategy

Accessible
Bernard Crick ·

Easy to use and patient/friendly when contacted. 5he brand provides access at all investment skill and money levels.

Great for junior ISA
Shade Gotau ·

Provide good junior stocks and shares ISA

Quality
Pauk Baker ·

Been with them for years and I have always felt they provide me with the best service for my needs as being retired now , not the force of old but heh ho still looking . Pb

Bereavement Support - Incompetent and Difficult
David Bibby ·

Where do I start.
Claiming they sent forms when they didn't. Then sent them in an email, but the forms were not attached.
Provided all information requested.
Week later I get an email requesting more information. We are all HL clients but they have made a bad situation so much worse because of their incompetence and awkwardness.
I have NEVER dealt with a more difficult organisation in thise who bereavement process.
They offer good products but I am seriously considering moving my considerable financial invesment away from HL.
Utterly appalled.

Overall good but the app could be easier to use.
Andy ·

One of only a few providers of a JISA where you can pick and manage your investments. Setting up the account was reasonably easy. The app UI is ok but not great. Can only fund the account through a card payment is a little frustrating but not a deal breaker.

Free JISA and app is great
Justin ·

Opened up a JISA on HL due to fees and ease of use. Good stock universe and the app works very well. Got no complaints

Good but room for improvement
JB ·

HL Junior ISA is okay but their website and app need improvement compared to competitors like InvestEngine and Trading212.

We rate Hargreaves Lansdown as one of the best ETF investment accounts as HL has access to a huge range of UK and international Exchange Traded Funds. Plus the costs of holding ETFs are capped as they fall into their stocks and shares category.

Hargreaves Lansdown’s ETF platform offers a huge range of exchange-traded funds tailored to various investment strategies. They also have an expert research team that provides ETF investing ideas.

Overall, HL is a very reliable way to invest in ETFs with one of the UK’s largest investment platforms.

ETF dealing info:

  • ETFs available: 1,000+
  • ETF account charge: £0 – 0.45%
  • ETF dealing charge: £11.95
  • Account types: GIA, ISA, SIPP, JISA, JSIPP

ETF dealing fees: 

There is no account charge to hold ETFs in a Hargreaves Lansdown dealing account. But in a SIPP and ISA ETFs are charged at 0.45% capped at £45 per year. ETF dealing charges £11.95 per deal or £5.95 if you do over 20 deals per month.

Compare Hargreaves Lansdown to other ETF investing platforms below:

ETF PlatformETF Account FeeETF Dealing CommissionCustomer ReviewsMore Info
IG ETF Investing£24 pq£8 (Based on 746 reviews)Visit Platform
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Interactive Investor ETF Investing£4.99 pm£5.99 (Based on 1,125 reviews)Visit Platform
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Saxo Markets ETF Investing£00.10% (Based on 137 reviews)Visit Platform
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Hargreaves Lansdown ETF Investing£0£11.95 (Based on 1,779 reviews)Visit Platform
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Interactive Brokers ETF Investing£00.05% (Based on 1,375 reviews)Visit Platform
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Investengine£0£0 (Based on 1,635 reviews)Visit Platform
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AJ Bell ETF Investing0.25%£9.95 (Based on 1,104 reviews)Visit Platform
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Bestinvest ETF Investing0.4%£4.95 (Based on 109 reviews)Visit Platform
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