TorFX wins People’s Choice Award at the Good Money Guide Awards 2024

People's Choice Award - Good Money Guide Awards Winners 2024

TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive.

TorFX Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.7/10Excellent

Based on 4,733 customer reviews and our expert analysis

  • Experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as "Best Personal Currency Broker" in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
  • Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.

TorFX Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated TorFX across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform4.0
  • Customer Service5.0
  • Research & Analysis5.0
Pros
  • Personal service
  • Bank beating exchange rates
  • Currency forwards
Cons
  • Not great for small transfers
See full expert review

Our verdict

TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won "Best Personal Currency Broker" in the Good Money Guide 2026 Awards and "People's Choice" Award for "Best Currency Broker" in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won "Best Currency Forward Provider" in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

TorFX Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 4,733 reviews

  • Excellent96%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews
Professional
Emma Eastoe ·

Professional, friendly & helpful staff, daily currency updates.

Excellent
Marianne Hansen ·

Professional advice and assistance. Very friendly and helpful staff.

Knowledgeable
Nadine Young ·

TorFX offered outstanding support with my currency transfer. Communication was clear and timely, and they ensured I got a strong exchange rate. Their proactive approach and attention to detail made a big difference, and the whole experience was straightforward and efficient. Highly recommended.

Efficient. Very helpful whenever I have a query. Pleasant Staff
NOELLE HUBBUCKS ·

Transferring my money promptly. Always available to help.
I use them for a regular transfer of pounds into Euros for living expenses .

Reliable
Stephen Pearcy ·

Good rates, great service

Easy
Sandra Strachan ·

Currency transfers at a good rate and rapid transfers using the app.

Effective
Vivien Wennerstrøm ·

Transfers funds from one country to another quickly and efficiently

Excellent!!!!
Terence Houlahan ·

SERVICE : Helpful, efficient, quick, trusted Currency provider and Transferer!

Good
David Chatfield ·

It’s no problem ,everyone is on the ball,making my life easy thank

Professional
Sandra Newton ·

Reacts quickly to requests

Efficient
Alison Buchan ·

We use Tor FX for paying our business suppliers in Europe and beyond. We don't have to do this with any frequency so TorFX are ideal when we have an occasional invoice that is not in Sterling. Tor FX are efficient and easy to use online and we also have the support of a human when necessary. The money is sent quickly and communication is great from Tor FX through all stages of the transaction.

Simple, inexpensive, efficient
non of your biz ·

This provider makes everything simple at very good costs. Also, there's always a human to talk to.

1st class service
John Baker ·

good rates and fast transactions

Speedy,helpful
Margaret Joan Brown ·

Contacts immediately,then processes request

Fantastic
Craig Mclaughlin ·

Great customer service, and offer great flexibility to deal with varying situations. The service I use is for exchanging USD to GBP with the most attractive rates on offer.

efficient
Susan Knight ·

Gives up to the minute exchange rates, makes it easy to transfer on line without panicking, and when needed my personal contact lady is always ready to answer questions either by email or phone.

Money transfers
Matthew Stein ·

Great customer service, fair prices, speedy transfers.

Excellent
Anthony Truscott ·

Verything

Helpful
John Towers ·

Ease of transactions

EFFICIENT
PAM THOMAS ·

ACTS SWIFTLY KEEPS ME INFORMED EASY TO USE WEBSITE

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