Interactive Brokers Trading Platform

Interactive Brokers Trading Platform Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,375 customer reviews and our expert analysis

Visit IBKR(opens in a new tab)

59.7% of retail investor accounts lose money when trading CFDs with this provider

  • Experts highlight Interactive Brokers Trading Platform as a top choice for advanced traders, winning accolades for its sophisticated tools and extensive market access. While the platform excels in pricing and execution capabilities, it may be overly complex for some retail users, with a noted need for improved customer service response times.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform's low costs, broad market access, and advanced trading tools. However, some users express concerns regarding the complexity of the desktop interface and occasional delays in customer support. Overall, the platform is praised for its reliability and comprehensive service, making it suitable for both novice and experienced investors.

Interactive Brokers Trading Platform Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers Trading Platform across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Low cost
  • Wide market range
  • Investment accounts

Cons

  • Complex desktop platform
  • Customer service can be slow
See full expert review

Our verdict

Overall, Interactive Brokers, as the pioneer of the online trading industry, remains one of the best all-round online trading platforms for sophisticated investors and traders. We rank Interactive Brokers as the best online trading platform as it is exceptionally good for sophisticated trading. It offers by far the most access to the most markets through DMA futures, options, physical shares and CFDs. it also has the most advanced execution tools for retail traders, including complex order types such as VWAP, pairs trading, iceberg, and algorithmic trading.
60% of retail investor accounts lose money when trading CFDs with this provider.

Is Interactive Brokers trading platform any good?

Interactive Brokers won "best trading platform" in our 2024 and 2023 awards as they offer an exceptionally advanced platform for advanced traders, but also a very simple interface for beginners. They also scored very highly in our annual survey for pricing and market range.

We rank Interactive Brokers as the best online trading platform as it is exceptionally good for sophisticated trading. It offers by far the most access to the most markets through DMA futures, options, physical shares and CFDs. it also has the most advanced execution tools for retail traders, including complex order types such as VWAP, pairs trading, iceberg, and algorithmic trading.

When I was testing the trading platform, one thing that is immediately obvious though is that the desktop version is almost too good for retail traders and most will only use a small percentage of its capabilities. However, new traders should not be put off by its institutional-grade offering. The heavy-duty Interactive Brokers Trader Workstation is available as a download on PC, but there is also a simplified web-based version that is very simple to use called Portal.

On the web-based Portal trading platform, you can execute trades as physical deals, CFDs, futures and options (on the widest range of stocks). There are lots of webinars (with the founder Thomas Peterffy and his team) that cover trading strategy. You can also evaluate your portfolio based on how ethical your positions are. There are stock scanners, fund scanners, bond scanners, a fundamentals explorer for hunting out undervalued stocks and you can convert currency at some of the best exchange rates around.

IBKR also gives you more control over your currency exposure. Most other trading platforms automatically convert currency when you trade instruments outside your base currency but IBKR lets you do it manually on a per-trade or ad hoc basis.

What does Interactive Brokers trading platform look like?

Interactive Brokers Trading Platform

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

Useful

Arnold ·

Useful overview of Interactive Brokers’ strengths and trade-offs: low costs, broad global market access, and advanced tools stand out, while platform complexity and slower customer support for some smaller clients are worth considering. The article’s 4.6/5 customer rating is helpful context alongside the risks of CFD trading. More details are available in the Bestecision review: https://bestecision.com/review/interactive-brokers-review

good

michael oram ·

information

Yes, I'm just wait to see how they perform

Steven Talewa ·

Digital Crypto currency, stock exchange, trading and stock market

Informative

William Jenkinson ·

All the information is so easily accessible for beginner investors like myself.

Simple & Best Price

Philemon Tremp ·

Nice Interface and very good Prices in General...also easy to use.

Excellent

Aasheet Desai ·

Excellent mobile platform for trading global markets

Complete

Martin Meier ·

Very broad, stable and cost efficient

Value

Ian Bentinck ·

They provide a comprehensive service, which they are constantly improving and enhancing. Excellent value for money and sophisticated functionality. I'm constantly finding new resources to help with my investment decisions and risk management.

Quickly & easy

Jessica Lopez ·

Answer/ trasnfers

Best

Amit Kurtz ·

Fast and easy execution

professional

Marc L ·

great value for money

Outstanding

James Emanuel ·

The level and quality of service is above and beyond any other 'broker' operating in the UK. Most others call themselves brokers but don't have direct market access and so are, in reality, merely platforms: agents that push orders to other brokers. The result is a poor service, bad execution quality and a negative impact on investment returns. Additionally, the Interactive Broker platform is in a league of its own.

If you want an analogy, Interactive Brokers is like driving a Ferrari, while the competition are still using bicycles!

Reliable

Alexei Saracuta ·

Is reliable and diversified

Professional

Ramy Goldstein ·

Customer support is excellent. The app are clunky but work well. I used them for personal investments.

World class trading

Gertrude Anna PILS ·

'- Multi-currency account

- Worldwide trading

- Sophisticated 24h real-time trading system

- Easy to use client interface

- FX trading

- Favorable fees, commissions and interest rates

- Powerful reporting tools

- Broad range of investment products

- Fair deal execution

- Comprehensive worldwide market information

- Client focus - Fantastic value for money

Organised

Chonya Mwambazi ·

They are very clear and sympathetic in encouraging good practice were proper risk management is concerned.

Value for money

S Y Y ·

Excellent rates

Confusing customer service

Afshin Maazi Paveh ·

My experience with IBKR customer service fell short of my expectations and the response time was excessively long.

Their customer service representatives appear to copy-paste responses without much care.

Security

Afolabi Banu ·

Provides several investment instruments.

Cheap and complete

Robin ROUGER ·

IBKR shows really good prices and provide more details and better record-keeping than other providers.

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