Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Good Money Guide experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

4/5

GMG Awards Voter: [13355346777] ·

Pros:
The straightforward fee structure.

Cons:
The online presentation and the research facilities

5/5

GMG Awards Voter: [13355275201] ·

Pros:
low fees for larger pots

Cons:
cann't think of anything

4/5

GMG Awards Voter: [13354638016] ·

Pros:
Reliable, but I do not like it when they make changes

Cons:
Not sure

4/5

GMG Awards Voter: [13354601803] ·

Pros:
Ease of use

1/5

GMG Awards Voter: [13354585958] ·

Cons:
FX fees are too expensive. Portal and app too antiquated

4/5

GMG Awards Voter: [13354398651] ·

Pros:
Articles about investments backed by research

5/5

GMG Awards Voter: [13354192180] ·

Pros:
Very easy to understand their process and business model.

Cons:
I can't think of anything.

5/5

GMG Awards Voter: [13353455982] ·

Pros:
Range of shares

Cons:
More articles

5/5

GMG Awards Voter: [13353213619] ·

Pros:
Great value for money, easy to use.

Cons:
More competitive exchange rates

5/5

GMG Awards Voter: [13353175819] ·

Pros:
Great tools, user experience, and fee structures. Having a user friendly mobile app. Great reporting and responsive customer support.

Cons:
Provide real-time trading tools and price alerts

5/5

GMG Awards Voter: [13352978093] ·

Pros:
Lots of information on companies. Low cost trading

Cons:
Improve price accuracy

5/5

GMG Awards Voter: [13352568880] ·

Pros:
Fast transfer of funds

Cons:
Not a lot, excellent overall, maybe list more small caps

5/5

GMG Awards Voter: [13352439187] ·

Pros:
use nearly daily and excellent

Cons:
perhaps give free investment recommendations like fool

3/5

GMG Awards Voter: [13352265158] ·

Pros:
EASE OG USE

Cons:
NOTHING

5/5

GMG Awards Voter: [13351859061] ·

Pros:
Clear website information. Proactive in supplying information

Cons:
Still evaluating following switch from Hargreaves Lansdown.

5/5

GMG Awards Voter: [13351755397] ·

Pros:
Fair flat fees

Cons:
More modern feeling website

5/5

GMG Awards Voter: [13351714396] ·

Pros:
Customer service and value for money

Cons:
If your using free regular trading to invest they should deposit the £7.99 to your account

5/5

GMG Awards Voter: [13351649929] ·

Pros:
Easy access to information

5/5

GMG Awards Voter: [13351619760] ·

Pros:
Very easy to use

Cons:
Great trading fees

5/5

GMG Awards Voter: [13350075677] ·

Pros:
COST PER TRADE

Cons:
UPTODATE RESEARCH AND ALLOW TO TRADE ALL STOCKS

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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