Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

5/5

GMG Awards Voter: [118244725125] ·

Pros:
Low fee

Cons:
Happy for the moment. DonÔÇÖt fall into Woodford trap

3/5

GMG Awards Voter: [118244724735] ·

Pros:
No real thoughts

1/5

GMG Awards Voter: [118244723759] ·

4/5

GMG Awards Voter: [118244723790] ·

Pros:
Free regular

Cons:
Fx fee

5/5

GMG Awards Voter: [118244712606] ·

Pros:
reasonable fees

Cons:
have better analytical charts

4/5

GMG Awards Voter: [118244709463] ·

Pros:
easy to navigate website

5/5

GMG Awards Voter: [118244708621] ·

Pros:
Watchlist - As they capture time date

Cons:
n/a

5/5

GMG Awards Voter: [118244692670] ·

4/5

GMG Awards Voter: [118244692866] ·

Pros:
Value and investment choice

Cons:
Range of product

5/5

GMG Awards Voter: [118244688140] ·

Pros:
easy access to accounts

Cons:
I'm satisfied

5/5

GMG Awards Voter: [118244683347] ·

Pros:
low fees

5/5

GMG Awards Voter: [118244678805] ·

Pros:
fixed dealing charge

Cons:
nothing

3/5

GMG Awards Voter: [118244675046] ·

Pros:
Breadth of offering, and very full featured

Cons:
Organisation of information and features in user interface of digital platform is not good, however it is improving

4/5

GMG Awards Voter: [118244675059] ·

4/5

GMG Awards Voter: [118244671185] ·

Pros:
Low cost

Cons:
Better phone back up

5/5

GMG Awards Voter: [118244668968] ·

Pros:
Comprehensive

Cons:
Improve presentation

3/5

GMG Awards Voter: [118244667288] ·

Pros:
none

Cons:
improve computer operations

3/5

GMG Awards Voter: [118244666369] ·

Pros:
Convenient

Cons:
Provide formal record of dividends

4/5

GMG Awards Voter: [118244663460] ·

Cons:
I dont tend to fine the screens particularly user friendly, even though they have just gone through an upgrade.

5/5

GMG Awards Voter: [118244657249] ·

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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