Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

5/5

GMG Awards Voter: [118245554807] ·

5/5

GMG Awards Voter: [118245553896] ·

4/5

GMG Awards Voter: [118245532985] ·

5/5

GMG Awards Voter: [118245523967] ·

Pros:
Quick and easy trade

Cons:
Swedish trading

5/5

GMG Awards Voter: [118245502206] ·

Pros:
Easy to use

4/5

GMG Awards Voter: [118245501126] ·

4/5

GMG Awards Voter: [118245463974] ·

5/5

GMG Awards Voter: [118245271884] ·

Pros:
Mobile App

3/5

GMG Awards Voter: [118245250639] ·

Pros:
cost

Cons:
better customer service - more trading experience amongst call operators, even if synthesized for structured training...

5/5

GMG Awards Voter: [118245216260] ·

Pros:
It just works very well!

Cons:
Probably good as it can get.

4/5

GMG Awards Voter: [118245169522] ·

Pros:
dealing platform

5/5

GMG Awards Voter: [118245138914] ·

Pros:
Research and easy to invest investment transfer. Like the new update changes

Cons:
It keeps improving every month with there regular updates. I find it difficult to pick fault with the platform already, it can only go from strength to strength

5/5

GMG Awards Voter: [118245116720] ·

Pros:
A flat fee

Cons:
Have trading credit last longer

5/5

GMG Awards Voter: [118245112059] ·

Pros:
accuracy

4/5

GMG Awards Voter: [118245099385] ·

Pros:
easy to trade

Cons:
better research

4/5

GMG Awards Voter: [118245091430] ·

Pros:
fees

Cons:
research

2/5

GMG Awards Voter: [118245068293] ·

Pros:
Nothing

Cons:
Don't like it at all

5/5

GMG Awards Voter: [118245046587] ·

Pros:
cost per transaction

Cons:
wider range of leveraged and international stocks

5/5

GMG Awards Voter: [118245038175] ·

Pros:
Convenience of use

Cons:
Newly designed platform is inferior to the old one.Stop meddling!

4/5

GMG Awards Voter: [118245033556] ·

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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