Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

3/5

GMG Awards Voter: [118249713437] ·

Pros:
Not really use

Cons:
don't know

3/5

GMG Awards Voter: [118249588140] ·

Pros:
News services

Cons:
Price

3/5

GMG Awards Voter: [118249389988] ·

Cons:
.

5/5

GMG Awards Voter: [118249322484] ·

4/5

GMG Awards Voter: [118248784128] ·

Pros:
Simple

Cons:
Better designed platform -not compettiev

3/5

GMG Awards Voter: [118248744997] ·

Pros:
no thoughts

Cons:
most things

5/5

GMG Awards Voter: [118248433199] ·

Pros:
Great platform, with low fees for customers who have significant amount invested

Cons:
Quicker responses to basic questions via their website. Email you when they've responded, rather than having to login.

5/5

GMG Awards Voter: [118248289852] ·

Pros:
easy to use

Cons:
lower fees

5/5

GMG Awards Voter: [118248059719] ·

Pros:
Ease of use and news service

Cons:
Keep working on ease of use, Amending and updating stop losses could be easier

4/5

GMG Awards Voter: [118247988774] ·

Pros:
Reputable provider

Cons:
Trading credits expire each month forcing you to trade or lose the credit

4/5

GMG Awards Voter: [118247917532] ·

Pros:
Improving website and range of markets.

Cons:
Make it easier to find documents.

4/5

GMG Awards Voter: [118247906475] ·

Pros:
Access to portfolio valuation within ISA

Cons:
Do not know yet.

1/5

GMG Awards Voter: [118247904092] ·

Pros:
Nothing

Cons:
Improve customer support

3/5

GMG Awards Voter: [118247888594] ·

Pros:
easy useage

5/5

GMG Awards Voter: [118247611591] ·

Pros:
convenient

Cons:
lower annual fee

5/5

GMG Awards Voter: [118247590869] ·

Pros:
Access funds as well as shares

Cons:
Nothing

3/5

GMG Awards Voter: [118247573852] ·

Pros:
Functional

Cons:
Has recently introduced annoying restrictions e.g. forbidding American ETF investments

4/5

GMG Awards Voter: [118247558469] ·

Pros:
easy and value

Cons:
show historical individual trades and purchases

5/5

GMG Awards Voter: [118247479640] ·

Pros:
Higl level overview

Cons:
informtion provided via the app cold be better

5/5

GMG Awards Voter: [118247313173] ·

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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