Indigo FX is a currency broker authorised by the Financial Conduct Authority, offering private individuals and businesses international money transfers at significantly better foreign currency exchange rates compared to traditional banks.
- Experts rate Indigo FX highly for its personal service and competitive exchange rates, noting that it is particularly beneficial for larger currency transfers. They highlight the absence of FSCS protection as a limitation compared to traditional banks, but commend the ability to lock in rates with forward contracts and the dedicated support provided to clients.
- Across 11 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the exceptional service and competitive rates offered by Indigo FX. Many users appreciate the personal touch of having a dedicated dealer, which enhances their experience compared to larger banks. Quick and reliable transfers are frequently mentioned, with users expressing satisfaction with the overall efficiency and professionalism of the service.
Customer Reviews
Very reliable
Trade completed same day with no issues. I’ve used these guys for a while now and will continue to do so with this level of service I’m receiving.
Personal service and competitive rates
I’ve had a very positive experience with Indigo FX. The process was straightforward, and having a dedicated contact made a big difference compared with dealing with a bank or a larger online platform. The team were responsive, explained everything clearly and helped make the transfer process feel simple.
The exchange rate was also competitive, and I particularly appreciated being able to speak to someone directly whenever I had a question. Overall, a professional and personable service that I would be happy to use again.
Great
Great, thanks
Great service from start to finish
Really easy to deal with, got a great rate and the whole transfer was handled quickly and smoothly
Recommend
Good service and my money arrived fast.
Great
Great experience with this broker. Professional, reliable, and easy to deal with. Fast execution and responsive customer support. Would definitely recommend.
Highly reccomend
Quick turnaround time and great rates. Saved me thousands compared to my bank.
Great Service and Competitive Rates
I have a personal account with Indigo FX. The team is friendly, responsive, and always offers competitive exchange rates. Transfers have been quick and hassle-free, and the service has been reliable every time. I’d definitely recommend them.
excellent customer service
For us FX dealing needs good people offering good rates , Simren at indigo offers both, she is dedicated to giving the best customer service and does not talk the waffle we seem to hear from previous traders .
Good service and rates
I have worked with Indigo for the last few months and found their dates to be competitive. Their team, and my main point of contact is Simren Chaggar, is also on the ball at all times and keep us informed of any beneficial or even adverse movements in currency markets to help us plan our business better.
Reliable FX provider with excellent service
Competitive exchange rates, fast transfers, and a responsive team make managing international payments straightforward.
I’ve used Indigo for international money transfers and currency exchange, and my experience has been very positive. The team is knowledgeable, responsive, and always keeps me informed throughout the process. The exchange rates have been competitive, transfers have been completed promptly, and the overall service has been efficient and reliable. I also appreciate having a dedicated point of contact who is happy to answer questions and provide market insights when needed. I would happily recommend Indigo to anyone looking for a professional and trustworthy foreign exchange provider.
Expert Review & Rating
Indigo FX Expert Review & Rating: Updated 07/07/2026
Is Indigo FX safe to use in the UK?
Yes, Indigo FX is a UK-based, FCA authorised deliverable foreign exchange specialist, supporting businesses and private clients with tailored currency risk management and international payment solutions. By combining competitive exchange rates with dedicated market expertise, they help clients reduce the cost and uncertainty associated with foreign exchange.
However, it is worth noting that, unlike banks, currency brokers do not offer FSCS protection.
Pricing: As with all currency brokers, your rates will be as good as your negotiation skills; however, they will certainly be better than the exchange rates you get from your bank for both sending to and receiving money from abroad.
Indigo FX have provided us with their mark-up percentages, which range from 1% for small international payments below £1,000 to as little as 0.1% for converting over £1m.
You can see live exchange rates in our currency comparison tool, which shows how much a provider will charge you.
Also, if you are unsure of how much you have been charged in the past, you can calculate how a currency broker’s fees here.
Market Access: Indigo FX offers 60 currency pairs, including the major USD and EUR corridors. For customers wanting to lock in currency exchange rates for future purchases, forward contracts can be arranged for up to 24 months in advance.
Apps & Platforms: Clients can choose to execute trades either over the phone with one of our FX dealers or through our online payments platform, IndigoPay. Indigo FX are also developing a mobile app, which is scheduled for release in Q4 this year.
Customer Service: Indigo FX handles around 25,000 international currency payments a year, and unlike banks or money transfer apps, customers get a dedicated dealer who can help with all aspects of large money transfers, from account opening to converting and sending currency abroad.
Research & Analysis: Indigo FX provide daily market commentary to all active clients, alongside a weekly market insights newsletter. This ensures our clients are kept up to date with market movements, economic data releases and other events that may influence exchange rates.
Pros
- Personal service
- Bank beating exchange rates
- 24-month currency forwards
Cons
- No app
- Better for larger currency transfers
- Pricing (4.5)
- Market Access (4)
- App & Platform (4)
- Customer Service (5)
- Research & Analysis (4.5)
Overall
4.4Leave A Review
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