- Experts highlight Indigo FX as a UK FCA-authorised foreign exchange broker, offering tailored currency risk management and competitive exchange rates. They note that while Indigo FX provides excellent personal service and market expertise, it lacks FSCS protection, which is typically offered by banks.
- Across 13 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the friendly and professional service, quick transaction handling, and competitive rates. Many appreciate having a dedicated dealer for support, which enhances their experience compared to traditional banks. The reliability and efficiency of the service are also frequently mentioned, with users noting fast execution and hassle-free transfers.
Indigo FX Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access4.0
- App & Platform4.0
- Customer Service5.0
- Research & Analysis4.5
Pros
- Personal service
- Bank beating exchange rates
- 24-month currency forwards
Cons
- No app
- Better for larger currency transfers
See full expert review
Our verdict
Indigo FX is a UK FCA-authorised deliverable foreign exchange broker, offering private individuals and businesses the ability to achieve significantly better foreign currency exchange rates over their banks.
Is Indigo FX safe to use in the UK?
Yes, Indigo FX is a UK-based, FCA authorised deliverable foreign exchange specialist, supporting businesses and private clients with tailored currency risk management and international payment solutions. By combining competitive exchange rates with dedicated market expertise, they help clients reduce the cost and uncertainty associated with foreign exchange.
However, it is worth noting that, unlike banks, currency brokers do not offer FSCS protection.
Pricing: As with all currency brokers, your rates will be as good as your negotiation skills; however, they will certainly be better than the exchange rates you get from your bank for both sending to and receiving money from abroad.
Indigo FX have provided us with their mark-up percentages, which range from 1% for small international payments below £1,000 to as little as 0.1% for converting over £1m.
You can see live exchange rates in our currency comparison tool, which shows how much a provider will charge you.
Also, if you are unsure of how much you have been charged in the past, you can calculate how a currency broker’s fees here.
Market Access: Indigo FX offers 60 currency pairs, including the major USD and EUR corridors. For customers wanting to lock in currency exchange rates for future purchases, forward contracts can be arranged for up to 24 months in advance.
Apps & Platforms: Clients can choose to execute trades either over the phone with one of our FX dealers or through our online payments platform, IndigoPay. Indigo FX are also developing a mobile app, which is scheduled for release in Q4 this year.
Customer Service: Indigo FX handles around 25,000 international currency payments a year, and unlike banks or money transfer apps, customers get a dedicated dealer who can help with all aspects of large money transfers, from account opening to converting and sending currency abroad.
Research & Analysis: Indigo FX provide daily market commentary to all active clients, alongside a weekly market insights newsletter. This ensures our clients are kept up to date with market movements, economic data releases and other events that may influence exchange rates.
Indigo FX Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 13 reviews
- Excellent100%
- Very good0%
- Basic0%
- Poor0%
- Bad0%
What customers like
- Friendly and professional service
- Quick and straightforward transfers
- Competitive exchange rates
Read customer reviews
Couldn’t fault them
Couldn’t fault the service. Friendly, professional and extremely efficient. The whole transaction from my GBP account into my USD account was handled quickly and exactly as promised. Five stars from me.
Brilliant service
Really impressed with Indigo FX. The whole process was quick, straightforward and professional. The team were friendly and responsive throughout. Would definitely recommend.
Very reliable
Trade completed same day with no issues. I’ve used these guys for a while now and will continue to do so with this level of service I’m receiving.
Personal service and competitive rates
I’ve had a very positive experience with Indigo FX. The process was straightforward, and having a dedicated contact made a big difference compared with dealing with a bank or a larger online platform. The team were responsive, explained everything clearly and helped make the transfer process feel simple.
The exchange rate was also competitive, and I particularly appreciated being able to speak to someone directly whenever I had a question. Overall, a professional and personable service that I would be happy to use again.
Great
Great, thanks
Great service from start to finish
Really easy to deal with, got a great rate and the whole transfer was handled quickly and smoothly
Recommend
Good service and my money arrived fast.
Great
Great experience with this broker. Professional, reliable, and easy to deal with. Fast execution and responsive customer support. Would definitely recommend.
Highly reccomend
Quick turnaround time and great rates. Saved me thousands compared to my bank.
Great Service and Competitive Rates
I have a personal account with Indigo FX. The team is friendly, responsive, and always offers competitive exchange rates. Transfers have been quick and hassle-free, and the service has been reliable every time. I’d definitely recommend them.
excellent customer service
For us FX dealing needs good people offering good rates , Simren at indigo offers both, she is dedicated to giving the best customer service and does not talk the waffle we seem to hear from previous traders .
Good service and rates
I have worked with Indigo for the last few months and found their dates to be competitive. Their team, and my main point of contact is Simren Chaggar, is also on the ball at all times and keep us informed of any beneficial or even adverse movements in currency markets to help us plan our business better.
Reliable FX provider with excellent service
Competitive exchange rates, fast transfers, and a responsive team make managing international payments straightforward.
I’ve used Indigo for international money transfers and currency exchange, and my experience has been very positive. The team is knowledgeable, responsive, and always keeps me informed throughout the process. The exchange rates have been competitive, transfers have been completed promptly, and the overall service has been efficient and reliable. I also appreciate having a dedicated point of contact who is happy to answer questions and provide market insights when needed. I would happily recommend Indigo to anyone looking for a professional and trustworthy foreign exchange provider.
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