IG’s Trading Platform

IG Trading Platform Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Excellent

Based on 746 customer reviews and our expert analysis

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

  • Experts rate IG Trading Platform highly, noting its comprehensive features and excellent market access, with a total rating of 5.0/5. The platform is praised for its competitive pricing and deep liquidity, although some limitations exist, such as the lack of automated trading strategies on the main platform.
  • Across 746 user reviews on Good Money Guide, averaging 4/5, customers frequently highlight the platform's ease of use, reliability, and extensive range of products. Many users appreciate the seamless integration of various trading options, particularly for cryptocurrencies, while some express concerns about customer service response times and occasional technical issues.

IG Trading Platform Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated IG Trading Platform across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Excellent market range
  • Deep liquidity
  • DMA & level-2 pricing

Cons

  • Some pricing is not competitive
  • Very big so customer service can be a little slow
See full expert review

Our verdict

IG remains at the forefront of the online trading industry and has one of the best online trading platforms for new and experienced traders. I really like trading on IG’s platform and have done so for over 20 years now. As an experienced trader I find it very intuitive, but for new traders, it offers a simple layout with lots of news, research, and technical analysis indicators. For experienced traders, it offers deep liquidity, the largest market range, and DMA execution through L2 dealer.
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

Is IG's trading platform any good?

Yes, it's a great all-round trading platform. Here's five things that I think make it stand out.

1 - Tax free profits

IG’s main web-based trading platform is used by CFD and Spread Betting clients, although clients can also download MT4, ProRealtime and L2 Dealer. The platform is developed in-house and is suitable for most traders where you can access 17,000 markets to trade as a CFD or financial spread bet. The trading platform also provides access to non-leveraged trading accounts for physical shares dealing and ETF investing with SIPP and ISA options.

2 - Automated trading strategies on MT4 and IG Markets

There are a few limitations to the main platform though, for example, there is no facility for automated trading strategies. However, IG offers two alternative platforms (MT4 & 5) for those clients who use Algos and trading bots. However, for most users, IG’s in-house platform will be more than sufficient for their needs.

3 - Trading signals

Some stand-out features of the trading platform are how Autochartist and PIA trading signals are copied straight to order tickets and their ability to constantly innovate features such as adding logarithmic charting and creating news and research around what traders are looking at on the platform.

4 - Competative pricing

Compared to other online trading platforms IG’s pricing is always competitive, they are by no means the cheapest broker, but they are not expensive. IG tends to win business based on market range, service, and liquidity and keeps spreads to the lower end of the industry standard.  Whilst pricing is an important factor when choosing a trading platform, with IG, you get what you pay for and that is a fairly priced excellent all-round service.

5 - Deep liquidity

On some of the major traded indices and FX pairs, IG's CEO told me that their internal liquidity can be better than the on-exchange order book. Which means for larger traders trading popular markets, you can potentially get better fills than trading with DMA.

What does the IG trading platform look like?

Overall, IG has one of the most comprehensive trading platforms around. And after 46 years of offering margin products to retail customers, IG knows what works and what customers expect from their broker, namely, reliable pricing, technology and customer service.

IG Trading Platform

Customer reviews for IG

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.0Very good

Based on 746 reviews

  • Excellent38%
  • Very good36%
  • Basic18%
  • Poor5%
  • Bad3%
Read customer reviews

1/5

GMG Awards Voter: [13289574439] ·

Pros:
brand

Cons:
fee

5/5

GMG Awards Voter: [13289562144] ·

Pros:
Range of securities

Cons:
Can't think of anything

2/5

GMG Awards Voter: [13289469187] ·

Pros:
None

Cons:
Fees

3/5

GMG Awards Voter: [13279523975] ·

3/5

GMG Awards Voter: [13265221943] ·

5/5

GMG Awards Voter: [13264096785] ·

Pros:
Great execution

Cons:
Lower FX fees

3/5

GMG Awards Voter: [13262938165] ·

5/5

GMG Awards Voter: [13260683240] ·

Pros:
Charts

Cons:
Nothing

4/5

GMG Awards Voter: [13260408077] ·

Pros:
Wide range of financial instruments, useful mobile app

Cons:
Reduce bid/offer spreads

4/5

GMG Awards Voter: [13260069042] ·

Pros:
Broad tange

Cons:
None

2/5

GMG Awards Voter: [13260046996] ·

5/5

GMG Awards Voter: [13254846627] ·

Pros:
Easy to understand charts

Cons:
Showing company financial reports/information in application

4/5

GMG Awards Voter: [13254722922] ·

Pros:
Accurate pricing

Cons:
Spreads

3/5

GMG Awards Voter: [13249757955] ·

Pros:
Brand and events

Cons:
Mobile app

chris barker @ 08/21/2021 11:01

chris barker ·

I've treated with IG UK for some years now and have found the level of service excellent and the site easy to navigate. Some of the criticism on here seems to come novice traders and is unwarranted. a) You've always had to pay a commission on buying a stock and then again selling it, they are two separate transactions and that it whichever firm you use, especially traditional stockbrokers. b) Spread widen in volatile trading, because they always do all over, regardless of firm and it's the underlying market that does that; not the CFD provider. c) during the pandemic (depending on where you live), all service standards for pretty much all organisations has suffered. Anyone moaning about this may themselves have been forced to work from home and people say the same things their own organisation! Just be realistic that's all, market conditions change rapidly and at times can be untradeable, even for the institutions.

Florin @ 02/09/2021 08:37

Florin ·

I had a share dealing account with them since April 2020 together with demmo accounts. I have attempted for 1 week now to open a live spread betting account but is absolutley impossible. First of all the option was not given on the platform to add a spread betting account, I contacted the webchat service, I have been advised to close the share dealing account and try to re-apply. After they closed my share dealing account, I tried to re-apply but they would not let me do so (as the system recognises my name, address etc) and it sends me to log in into an account which is suspended now !!!! I e-mailed them, but just going in circle not being given an explanation why I cannot open a Spread Account or any support to fix the issue. I also tried to call them but after 2 hours being on hold I just gave up. Absolutely shocking customer service. I will be definetly looking to go somewhere else as the level of customer service is very poor !!!

Emis @ 06/12/2020 09:14

Emis ·

They charge their commission two times on the same trade! You buy lets say 1 stock worth 1000$ they charge 15$, you sell it- again 15$. Are you crazy? I have not checked so lost some money until noticed.

4/5

GMG Awards Voter: [11941101094] ·

Pros:
Easy to use app

Cons:
Provide more awareness on education tools

4/5

GMG Awards Voter: [11940934460] ·

Pros:
research

Cons:
Continue to invest more in technical aspects i.e. app/website etc

4/5

GMG Awards Voter: [11940399694] ·

Pros:
Futures trading

Cons:
Better UI

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