IG Commodities Trading Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Excellent

Based on 746 customer reviews and our expert analysis

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

  • Experts highlight that while IG Commodities Trading does not offer direct market access to commodity futures, it provides a robust platform for trading over 35 commodities through OTC CFDs and financial spread bets. The platform is praised for its excellent liquidity and competitive spreads, with a total rating of 5.0/5 across various criteria including pricing, market access, and customer service.
  • Across 746 user reviews on Good Money Guide, averaging 4/5, customers frequently commend IG for its user-friendly platform, extensive range of products, and reliable customer service. Many users appreciate the seamless integration of trading and investment options, while some express concerns about occasional technical issues affecting trade execution.

IG Commodities Trading Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated IG Commodities Trading across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Trading commodities on 25 markets
  • Commodities spread betting
  • Excellent OTC commodities liquidity

Cons

  • No DMA commodities trading
See full expert review

Our verdict

Trade over 35 commodities or a range of commodity stocks and ETFs as a CFD or spread bet on spot prices or with (exclusive to IG) an undated contract. Commodity trading spreads are from just 2.8 points on Brent Crude and 0.3 on gold and you can also attach a guaranteed stop to limit your risk, even in the most volatile market conditions.
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

Can you trade DMA commodities with IG?

No, IG do not offer direct market access to commodity futures. When you trade commodities with IG you are trading OTC CFDs or financial spread bets. If you want to trade DMA commodities you need a futures broker like Saxo Markets or Interactive Brokers.

But with IG you can trade over 35 commodities or a range of commodity stocks and ETFs as a CFD or spread bet on spot prices or with (exclusive to IG) an undated contract. Commodity trading spreads are from just 2.8 points on Brent Crude and 0.3 on gold and you can also attach a guaranteed stop to limit your risk, even in the most volatile market conditions.

Customer reviews for IG

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.0Very good

Based on 746 reviews

  • Excellent38%
  • Very good36%
  • Basic18%
  • Poor5%
  • Bad3%
Read customer reviews

2/5

GMG Awards Voter: [11922432385] ·

3/5

GMG Awards Voter: [11922176404] ·

2/5

GMG Awards Voter: [11922160219] ·

Pros:
Market access

Cons:
Improve customer support. Remove in-activity fee

1/5

GMG Awards Voter: [11922138810] ·

Pros:
easy to use

Cons:
better spreads

5/5

GMG Awards Voter: [11922064747] ·

Pros:
All the different features.

Cons:
Have lower margins.

3/5

GMG Awards Voter: [11921876351] ·

Pros:
Detail

Cons:
N/A

3/5

GMG Awards Voter: [11921829999] ·

Pros:
ISA is flexible

Cons:
Better customer support

2/5

GMG Awards Voter: [11921748976] ·

Pros:
App is quite good

Cons:
Make it easier for novice investors to understand how to use their platforms

3/5

GMG Awards Voter: [11921746742] ·

Pros:
Nothing

Cons:
None

1/5

GMG Awards Voter: [11921687983] ·

Pros:
Trading options

Cons:
Trading

4/5

GMG Awards Voter: [11921673335] ·

Pros:
Lots of equities, good for analysis (mostly)

Cons:
Customer service

5/5

GMG Awards Voter: [11921660694] ·

Pros:
speed

Cons:
Allow me to aggregate my own news feed on the platform

2/5

GMG Awards Voter: [11921650158] ·

Pros:
Nothing

Cons:
Lower cost

Gildas @ 06/30/2020 01:54

Gildas ·

it is a great company offering an amazing product, always in front in terms of offering and technology

Dehua @ 08/04/2020 07:17

Dehua ·

I have been trading on IG Singapore for almost 10 years. Unfortunately they started to become more disappointing since about 2 years ago. This gives me the feeling that they have shifted their focus onto how to scoop more money from things from their clients, e.g. readjusting the spreads, the interests, etc. instead of growing with clients through better customer support.

Since the system upgrade, they have been displaying the figures incorrectly on their app - fristly, they are unable to self-examine/test; secondly, half a year after i sent in feedback with screenshots of such display on their app, they are still unable to rectify it.

Things like this would you make you doubt your confidence in their other capabilities in serving their clients. And such worries are proven. For example, i called their helpline for 3 days and was unable to speak to anyone. I subsequently sent them a number of emails, but received ZERO reply! I then called and texted one of their managers and was told that he felt sorry to hear that but could not do much about it either.

Some of the configurations on the app are confusing too. Such confusions are like traps that make you make COSTLY mistakes easily.

In short, IG is deteriorating over the recent years. I was a satisfied client for many years. I am turned away by their poor system upgrade and deteriorated customer support.

IG fees are certainly on the high side compared to other platforms in the market. If they provide better customer support, I would feel it's worthy. However, in the past two years, IG has been taking more money from their clients while customer support has been reducing.

1/5

GMG Awards Voter: [11895665763] ·

5/5

GMG Awards Voter: [11879520105] ·

5/5

GMG Awards Voter: [11877301333] ·

5/5

GMG Awards Voter: [11877048465] ·

5/5

GMG Awards Voter: [11876875905] ·
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