- Good Money Guide experts rate Hargreaves Lansdown highly, awarding it a total rating of 4.9/5. They commend the platform for its excellent customer service, comprehensive market access, and robust research tools, while noting that high execution charges may apply for infrequent traders.
- Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high trading fees and issues related to account management and support, indicating a mix of positive experiences and significant frustrations.
Hargreaves Lansdown Stock Broking Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown Stock Broking across five key areas of our review framework.
- Pricing4.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Thousands of UK and international shares, bonds & funds
- £1 minimum deposit
- No account fee for shares in a GIA
- An established and listed company on the LSE.
Cons
- High execution charges if you don’t deal very often
See full expert review
Our verdict
Hargreaves Lansdown is ranked as our best online stock broker in the UK. It won the 2025, 2024, 2022 and 2021 Good Money Guide award for best full-service stock broker because of it’s capped account fees, market range and research.
Capital at risk
Summary
Pricing: There is no account charge for holding shares. Funds are charged at 0.45% for the first £250,000. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.
Market Access: Offers RSP access and phone dealing on some of the smallest companies on the London stock exchange as well as a great range of internatinal and main market stocks, funds, and bonds.
Online Platform: They both do exactly what they are supposed to do for long term investors.
Customer Service: This is where HL stands out as a stock broker, it's an actual stock broker instead of just an investing platform so you can talk to someone who knows what they are doing.
Research & Analysis: Some great stock screeners, and a constant stream of market analysis and trading and investing ideas online.
Customer reviews for Hargreaves Lansdown
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,775 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
Excellent no fees model for...
Excellent no fees model for child clients is very good value, adult share fees are too high for me
good service and offerings but...
good service and offerings but dealing fees way to high still.
Trading fees are still too...
Trading fees are still too high with HL. Still prefer the HL app to AJB or II.
5/5
Very responsive - good mobile...
Very responsive - good mobile platform
Good analysis tool
Good analysis tool
easy to use
easy to use
Ok
Ok
Dealing services excellent!
Dealing services excellent!
Very good for DIY funds,trusts...
Very good for DIY funds,trusts in ISA. Trading can be expensive. Trustworthy platform so far(10yrs).
Good
Good
Meets all my needs
Meets all my needs
Was with them for 30...
Was with them for 30 years but they have lost their way on customer service
Very easy to use &...
Very easy to use & good research tools
Appreciate better pricing through it's...
Appreciate better pricing through it's size
Good platform, easy to navigate.Bit...
Good platform, easy to navigate.Bit slow to load sometimes though.
Very Convenient
Very Convenient
Old favourite
Old favourite
Does everything in one place...
Does everything in one place ... a little pricy
A very good platform. ...
A very good platform. My only criticism is the need to reduce fees, especially for overseas transactions.