- Good Money Guide experts rate Hargreaves Lansdown highly, awarding it a total rating of 4.9/5. They commend the platform for its excellent customer service, comprehensive market access, and robust research tools, while noting that high execution charges may apply for infrequent traders.
- Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high trading fees and issues related to account management and support, indicating a mix of positive experiences and significant frustrations.
Hargreaves Lansdown Stock Broking Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown Stock Broking across five key areas of our review framework.
- Pricing4.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Thousands of UK and international shares, bonds & funds
- £1 minimum deposit
- No account fee for shares in a GIA
- An established and listed company on the LSE.
Cons
- High execution charges if you don’t deal very often
See full expert review
Our verdict
Hargreaves Lansdown is ranked as our best online stock broker in the UK. It won the 2025, 2024, 2022 and 2021 Good Money Guide award for best full-service stock broker because of it’s capped account fees, market range and research.
Capital at risk
Summary
Pricing: There is no account charge for holding shares. Funds are charged at 0.45% for the first £250,000. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.
Market Access: Offers RSP access and phone dealing on some of the smallest companies on the London stock exchange as well as a great range of internatinal and main market stocks, funds, and bonds.
Online Platform: They both do exactly what they are supposed to do for long term investors.
Customer Service: This is where HL stands out as a stock broker, it's an actual stock broker instead of just an investing platform so you can talk to someone who knows what they are doing.
Research & Analysis: Some great stock screeners, and a constant stream of market analysis and trading and investing ideas online.
Customer reviews for Hargreaves Lansdown
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,775 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
Informative anf helpful
Informative anf helpful
Good simple to use lots...
Good simple to use lots of great research material and ideas for investing
Easy to use website. Does...
Easy to use website. Does what I need.
Good
Good
Very good but trading fees...
Very good but trading fees too high
Reliable service great
Reliable service great
Very easy to use
Very easy to use
Good platform, poor customer service.
Good platform, poor customer service.
Great online platform and customer...
Great online platform and customer service
Easy to hold ISA and...
Easy to hold ISA and SIPP together and manage as a combined portfolio. Full range of investments available.
Generally good experience with this...
Generally good experience with this platform. I decided to go with another platform because of the fees mainly and I find the app good but could be more of a simple format for beginner investors
Fees too high
Fees too high
Easy to use
Easy to use
Good customer service, but pricey.
Good customer service, but pricey.
Good all round service
Good all round service
Excellent
Excellent
Overall good
Overall good
reliable
reliable
Trusted company
Trusted company
Good solid company
Good solid company