AJ Bell Investment Trust Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Good Money Guide experts highlight AJ Bell Investment Trust Investing as a strong platform for investment trusts, offering access to over 400 options and a curated list of 18 top trusts based on price, performance, and size. They commend the low account fees, which decrease significantly for larger investments, while noting a relatively high initial deposit requirement of £500.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, responsive customer service, and transparent fee structure. However, some users express concerns about the app's usability and occasional platform stability issues, indicating a need for further improvements in the user experience.

AJ Bell Investment Trust Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell Investment Trust Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • 449 investment trusts
  • Low account fee of 0.25%*
  • Wide range of index funds

Cons

  • High initial deposit of £500
See full expert review

Our verdict

AJ Bell offer the most investment trusts on their platform of which their investment specialists have analysed the investment trust market, looking at factors including price, performance and size to create a list of 20 investment trusts to get started.
Capital at risk.

Is AJ Bell good for investment trusts?

Yes, AJ Bell offers access to over 400 investment trusts, but they also have an "Investment Trusts Select List" that has whittled those down to 18 of the best based on price, performance and size.

*Investment trust account fees reduce to 0.10% on the value between £250,000 and £500,000. There is no charge above £500,000. Dealing costs are £1.50.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

4/5

GMG Awards Voter: [13358157408] ·

Pros:
Straightforward investment account

Cons:
Limit monthly fees on funds in the same way as shares

5/5

GMG Awards Voter: [13357434748] ·

Pros:
Good ISA Provider

Cons:
Improve Administration

3/5

GMG Awards Voter: [13354638016] ·

Pros:
OK

Cons:
Not sure

5/5

GMG Awards Voter: [13353362804] ·

Pros:
Fairly fee'd, Ease of usage of Online Platforms and support of various currency transfer methods.

Cons:
There is always room for improvements

4/5

GMG Awards Voter: [13349823322] ·

Pros:
nothing particular.

Cons:
can improve the time it takes to purchase or buy shares. Much prefer to see the price of stock at the time one buys or sells.

5/5

GMG Awards Voter: [13349565765] ·

Pros:
Fast cheap transfers

Cons:
Nothing I can think of

4/5

GMG Awards Voter: [13349552847] ·

Pros:
Low fees

Cons:
Better SIPP integration

1/5

GMG Awards Voter: [13348799860] ·

Pros:
lowest cost and fastest money exchange and transfer I have found

Cons:
nothing at the moment

4/5

GMG Awards Voter: [13344980292] ·

Pros:
Customer Support

4/5

GMG Awards Voter: [13344932162] ·

5/5

GMG Awards Voter: [13341791929] ·

Pros:
Good for pensions

Cons:
Not sure

3/5

GMG Awards Voter: [13341121329] ·

Pros:
Regular news letters/magazine

Cons:
Reduce fees

5/5

GMG Awards Voter: [13337998065] ·

Pros:
Nil comment

Cons:
Nil comment

3/5

GMG Awards Voter: [13337755966] ·

Pros:
News

Cons:
Lower its costs

4/5

GMG Awards Voter: [13336265027] ·

Pros:
cheap fees

Cons:
access to other countries

5/5

GMG Awards Voter: [13335269364] ·

Pros:
Easy of use and support

Cons:
None

5/5

GMG Awards Voter: [13335157161] ·

Pros:
low cost service delivery, fast service delivery and friendliness of customer service team

4/5

GMG Awards Voter: [13335130381] ·

Pros:
Generally very good overall

Cons:
Offer same day cash withdrawal

3/5

GMG Awards Voter: [13335035644] ·

5/5

GMG Awards Voter: [13334811562] ·

Pros:
Easy to use

Cons:
Customer service for more complicated transfers is very poor

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