AJ Bell Investment Trust Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Good Money Guide experts highlight AJ Bell Investment Trust Investing as a strong platform for investment trusts, offering access to over 400 options and a curated list of 18 top trusts based on price, performance, and size. They commend the low account fees, which decrease significantly for larger investments, while noting a relatively high initial deposit requirement of £500.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, responsive customer service, and transparent fee structure. However, some users express concerns about the app's usability and occasional platform stability issues, indicating a need for further improvements in the user experience.

AJ Bell Investment Trust Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell Investment Trust Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • 449 investment trusts
  • Low account fee of 0.25%*
  • Wide range of index funds

Cons

  • High initial deposit of £500
See full expert review

Our verdict

AJ Bell offer the most investment trusts on their platform of which their investment specialists have analysed the investment trust market, looking at factors including price, performance and size to create a list of 20 investment trusts to get started.
Capital at risk.

Is AJ Bell good for investment trusts?

Yes, AJ Bell offers access to over 400 investment trusts, but they also have an "Investment Trusts Select List" that has whittled those down to 18 of the best based on price, performance and size.

*Investment trust account fees reduce to 0.10% on the value between £250,000 and £500,000. There is no charge above £500,000. Dealing costs are £1.50.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

1/5

GMG Awards Voter: [118231642675] ·

5/5

GMG Awards Voter: [118231607020] ·

Pros:
Value for money/ease of access

Cons:
App is not very user-friendly

3/5

GMG Awards Voter: [118229397832] ·

Pros:
Fast transfer

Cons:
Add option of money transfers from app

4/5

GMG Awards Voter: [118229332033] ·

Pros:
stocks

Cons:
coach for beginners

4/5

GMG Awards Voter: [118229023876] ·

Pros:
Fees

4/5

GMG Awards Voter: [118228784449] ·

Pros:
Second alternative

5/5

GMG Awards Voter: [118228757130] ·

Pros:
The online platform generally works very well. Any issues are responded to fairly quickly by email

Cons:
Provision of drill down analyses to show the diversity of a portfolio

5/5

GMG Awards Voter: [118228226029] ·

Pros:
Easy to use

5/5

GMG Awards Voter: [118227854423] ·

Pros:
easy to set up and use

4/5

GMG Awards Voter: [118223487198] ·

Pros:
Ease of use

4/5

GMG Awards Voter: [118222219284] ·

Pros:
Transparent, quick

Cons:
they keep increasing fees

5/5

GMG Awards Voter: [118221474559] ·

Pros:
Platform speed and quality

Cons:
Allow searching by ticker symbol (currently only available when placing a trade.)

4/5

GMG Awards Voter: [118221433784] ·

3/5

GMG Awards Voter: [118221190101] ·

Pros:
not sure

Cons:
reduce price

4/5

GMG Awards Voter: [118220586212] ·

Pros:
Reasonable fees and good support

Cons:
Keep being competitively priced

5/5

GMG Awards Voter: [118220562178] ·

Pros:
Multi accounts

Cons:
NA

3/5

GMG Awards Voter: [118220443298] ·

Pros:
n/a

Cons:
n/a

3/5

GMG Awards Voter: [118220422902] ·

5/5

GMG Awards Voter: [118220422363] ·

Pros:
Low transfer fees and fair exchange rate

Cons:
N/A

4/5

GMG Awards Voter: [118220420452] ·

Pros:
Platform and app really easy to use

Cons:
Better customer service

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