Revolut Ultra

Revolut Ultra Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.2/10Very good

Based on 524 customer reviews and our expert analysis

  • Good Money Guide experts highlight that Revolut Ultra offers a range of attractive benefits, including 5% cash back on purchases in the first month and access to upscale travel lounges worldwide. However, they note that while the rewards are appealing, there are better options available for high-value accounts, and the overall rating stands at 3.6/5.
  • Across 524 user reviews on Good Money Guide, averaging 4.5/5, customers frequently commend the app's user-friendliness, instant money transfers, and excellent customer service. However, some users express dissatisfaction with account freezes and misleading service claims, indicating a mix of positive experiences alongside significant concerns regarding reliability and support.

Revolut Ultra Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
3.6Basic

Our experts have rated Revolut Ultra across four key areas of our review framework.

  • Cost3.5
  • Rewards4.0
  • Safety3.5
  • Customer Service3.5

Pros

  • Good rewards
  • Innovative bank
  • Kudos card

Cons

  • Can get better rewards else where
  • Not suitable for high value accounts
See full expert review

Our verdict

Ultra is Revolut's exclusive top-tier membership category which sits above the firm's existing premium memberships.

Would-be super-app Revolut has added a new membership tier to its services with the introduction of Ultra, a platinum card and account designed to spearhead a refined luxury lifestyle.

Revolut says the Ultra account is aimed at ambitious explorers who are interested in a luxury lifestyle, which Revolut sees as an important and growing consumer segment.

The Ultra account concept was unveiled by Revolut last year, and potential customers in the UK and Europe added their names to the waiting list.

In fact, Revolut has had more than 430,000 expressions of interest in the new account from within Europe, 88,000 of which, hailed from the UK.

The wait is now over as the new high-end account has gone live.

Summary

Ultra benefits

Ultra account holders will receive numerous benefits, including 5% cash back on purchases made within the first month of account opening.

Access to up-scale travel lounges in more than 1400 airports, across the globe, and "any cause" cancellation insurance should travel plans go awry.

Alongside cashback of up to 10% from hotel bookings and expenditures, made via Revolut's own booking service, Revolut Stays.

There are also unlimited currency conversions and money transfers, backed up by a 24/7 member support and call-back service, alongside access to a host of subscription services provided by Revolut's partners which include the FT, WeWork, Nord VPN and ClassPass.

Ultra members will also get reduced crypto trading fees as well as annual interest paid on daily savings held in GBP or US dollars.

Revolut values the Ultra account's annual benefits package at an impressive £4100.

Ultra cost

Revolut Ultra will cost UK members £540.00 per annum or £55.00 per month.

Speaking about the launch of the Ultra account Tara Massoudi, Revolut’s General Manager of Premium Products, said:

“An increasing number of our customers are interested in travel, lifestyle & investment products that offer top-of-the-line experiences. This growing consumer market is redefining luxury, making it more functional and present in day-to-day life. They want to build a steady passive income, but also enjoy life, keep up to date with the latest trends and travel the world.”

She added:

“In response to our customer's demands, we’re launching this new bespoke membership that we envision as the ultimate travelling and lifestyle companion”

Everyone likes to be made to feel special even if they pay for the privilege.

This new high-end membership option will likely appeal to aspiring globetrotters and digital nomads alike.

How Revolut must wish they could offer full-service banking alongside it.

Customer reviews for Revolut

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.5Excellent

Based on 524 reviews

  • Excellent73%
  • Very good16%
  • Basic6%
  • Poor2%
  • Bad3%
Read customer reviews

Good app.

Patrick Lomax ·

Good app.

Positive experience

James Arkanjelo Ohuro ·

Positive experience

Ok

Keith Furnival ·

Ok

Nothing good to say at...

Harry Ganz ·

Nothing good to say at all, and worst customer service I have ever come across

I like their card service,...

Giuseppe Trovato ·

I like their card service, including temporary card

Very happy with it

Edouard Tatschke ·

Very happy with it

Very happy with it

Edouard Tatschke ·

Very happy with it

Simple user friendly currency

Will Oxley ·

Simple user friendly currency

Dont use it much, I...

Camila De Gatica Susbielles ·

Dont use it much, I get better fees from starling bank

4/5

Claire Turner-Auld ·

Good app

Angel Serrano Montilla ·

Good app

Good app

Angel Serrano Montilla ·

Good app

Goid for foreign exchange

John Figueriedo ·

Goid for foreign exchange

Simple app.

Simon Dickson ·

Simple app.

great innovation and app with...

Anthony Johnson ·

great innovation and app with good info

Good

Simon Durham ·

Good

great software, user friendly ,...

aida hota ·

great software, user friendly , best exchange rates

5/5

Timothy Hocks ·

Best card for a frequent...

Oyedeji Jaiyeola ·

Best card for a frequent traveller

Good user friendly

Kieran Martin ·

Good user friendly

Ultra is Revolut’s exclusive top-tier membership category which sits above the firm’s existing premium memberships. Would-be super-app Revolut has added a new membership tier to its services with the introduction of Ultra, a platinum card and account designed to spearhead a refined luxury lifestyle.

Revolut says the Ultra account is aimed at ambitious explorers who are interested in a luxury lifestyle, which Revolut sees as an important and growing consumer segment. The Ultra account concept was unveiled by Revolut last year, and potential customers in the UK and Europe added their names to the waiting list.

In fact, Revolut has had more than 430,000 expressions of interest in the new account from within Europe, 88,000 of which, hailed from the UK. The wait is now over as the new high-end account has gone live.

Revolut Ultra benefits

Ultra account holders will receive numerous benefits, including 5% cash back on purchases made within the first month of account opening.

Access to up-scale travel lounges in more than 1400 airports, across the globe, and “any cause” cancellation insurance should travel plans go awry.

Alongside cashback of up to 10% from hotel bookings and expenditures, made via Revolut’s own booking service, Revolut Stays.

There are also unlimited currency conversions and money transfers, backed up by a 24/7 member support and call-back service, alongside access to a host of subscription services provided by Revolut’s partners which include the FT, WeWork, Nord VPN and ClassPass.

Ultra members will also get reduced crypto trading fees as well as annual interest paid on daily savings held in GBP or US dollars.

Revolut values the Ultra account’s annual benefits package at an impressive £4100.

Is the cost of Revolut Ultra worth it?

Revolut Ultra will cost UK members £540.00 per annum or £55.00 per month.

Speaking about the launch of the Ultra account Tara Massoudi, Revolut’s General Manager of Premium Products, said:

“An increasing number of our customers are interested in travel, lifestyle & investment products that offer top-of-the-line experiences. This growing consumer market is redefining luxury, making it more functional and present in day-to-day life. They want to build a steady passive income, but also enjoy life, keep up to date with the latest trends and travel the world.”

She added:

“In response to our customer’s demands, we’re launching this new bespoke membership that we envision as the ultimate travelling and lifestyle companion”

Everyone likes to be made to feel special even if they pay for the privilege.

This new high-end membership option will likely appeal to aspiring globetrotters and digital nomads alike.

How Revolut must wish they could offer full-service banking alongside it.

 

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