Just Travel Cover is rated by Good Money Guide as a specialist travel insurance provider aimed at older travellers and people with pre-existing medical conditions. Experts highlight its broad range of policy options, focus on medical screening, and suitability for those who may struggle to get cover elsewhere. The review positions it as a practical choice for more complex travel insurance needs, though pricing can be higher depending on health conditions and trip details. Good Money Guide currently shows no customer reviews or user ratings for Just Travel Cover, so the assessment is based primarily on expert commentary rather than verified customer experience on the site.
Just Travel Cover Customer Reviews
Just Travel Cover Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Cover4.5
- Claims4.0
- Customer Service4.5
Pros
- Covers pre-existing medical conditions
- All ages, no upper age limit
- Easy online quote process
Cons
- Claims can be slow
- Phone wait times high
- Renewal process slightly confusing
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Our verdict
Just Travel Cover specialises in travel insurance for all ages and health conditions, offering competitive prices and wide-ranging cover. With options for single trips, annual policies and cruises, it’s highly rated for customer service, though some claims take longer than expected.
Summary
Pricing: Very competitive especially for pre-existing conditions; often cheaper than rivals.
Cover: Broad range: all ages, lots of medical conditions, cruise/single/annual trips.
Claims: Mostly positive, though a number of reviews mention delays, technical rejections or slow responses.
Customer Service: Friendly, helpful, clear explanations; occasional delays in phone/response time.
Who underwrites Just Travel Cover?
Just Travel Cover’s travel insurance products are primarily underwritten by AWP P&C S.A. (part of the Allianz Group), a French company operating through its UK branch. That company provides the liability and claims payouts for most policies sold through Just Travel Cover. However, Just Travel Cover also works with a wider panel of insurers, such as AIG and Lloyd’s Syndicates, through its parent company’s wider scheme, Aneevo.
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