Octopus Money Customer Reviews
Octopus Money Expert Rating
The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.Based on our expert analysis
Expert review by Good Money Guide · Last updated 21st April 2026
Octopus Money Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Octopus Money across five key areas of our review framework.
- Pricing4.5
- Market Access4.5
- App & Platform4.5
- Customer Service5.0
- Research & Analysis5.0
Pros
- Fixed fee advice
- Personal guidence
- Backed by Octopus
Cons
- Fees higher than DIY platforms
- More suitable for £200k portfolios
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Our verdict
Octopus Money starts with a free video chat to explain its service, costs, and build your financial profile. A personalised financial plan costs from £299, with one-to-one sessions focused on your goals and a clear, visual forecast of your finances, alongside practical next steps. For ongoing support, you can opt into regulated advice from around 1.15% all-in. This includes tailored investment and pension recommendations, portfolio management, and continued access to a financial adviser, helping you stay on track and adapt your plan as your circumstances change.
Octopus Money Offers Financial Coaching For Fixed Fee
Pricing: The one off fixed coaching fee of £299 is a great way to get started. But if you want ongoing regulated investment advice 1.15% is inline with what traditional wealth managers charge for financial planning. If not, ongoing fees are 0.75% per year.
Market Access: You can invest in a pension, stocks and shares ISA or general investment account through 10 different Octopus Portfolios (graded by risk).
App & Platform: Both simple to use.
Customer Service: One of the key advantages of octopus money is access to experienced coaches and regulated advisors as and when you need them.
Research & Analysis: As with customer service, you get tailised guidence and advice based on your individual circumstances.
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Octopus Money Expert Rating