Starling Bank Reviews
4.9
395 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
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Starling Bank Customer Reviews, News & Offers

Tell us what you think of this provider.

Happy to have our Starling Card

28th October 2024

With family abroad whom we visit regularly we find our Starling Card invaluable.

Lesley May

Simply the best .

28th October 2024

Easy to access and squirrels money away is easy. Helpful tips and information adds to benefits.

Bernie macgregor
Verified

Super Starling

28th October 2024

I only opened my account this year,it has been like a breath of fresh air compered to other accounts I still have.Everything is so straight forward and so easy to use online,and the interest you get on not a large amount puts the other so called big banks to shame,thank you Startling.

Robert Turcsanyi
Verified

Is there a better bank – NO, there is not !

28th October 2024

They have whatever you need – I have two business and one joint account with Starling – fantastic service. App is so easy – the ability to spend overseas with no commission is great too !

All I wish is that they would introduce a Business Saver Account – hint, hint

Mark Yabsley
Verified

Best bank

28th October 2024

Went to starling after being a loyal customer of HSBC I felt the time had come to show the same respect for them as they did me…. None … starling are a brilliant bank

Philip James Turnbull

Excellent Current Account.

28th October 2024

Avoids paying foreign currency transaction fees.

Good rate of interest for a current account.

Ease of registering and using the App.

Jerry Pether
Verified

My favourite bank.

28th October 2024

So easy to use, instantly updates balance, excellent when using abroad. The best bank I use.

Susan
Verified

Best by far

28th October 2024

Love Starling, it’s easy to use. They have great checks to ensure the safety of your money.

Linda Corbell

Starling Bank is a world leader in international banking

28th October 2024

Easy app, quick to transfer funds accross other banks, no international fees.

Ruth Nakazwe

Clear and Simple

28th October 2024

Straightforward banking

Kevin Heymann

Currency rates

28th October 2024

Excellent euros rates no other bank can match easy to use and a comprehensive break down of spending on app no charge as well if paying with local currency .

Jo Keeler

Look after me well

28th October 2024

Great bank don’t be afraid of the online aspect , as if like me sometimes only a person will do there is always someone very professional and pleasant at the end of a telephone

Patricia

Simple

28th October 2024

The app is easy to use, the advice sent through is informative and I feel completely in charge of my finances

Vanessa

Best bank by far

28th October 2024

Brilliant app, good backup, easy to use, what else do you need ?

Could do with a 6 digit passcode though !

Alistair

World leading bank@Starling bank

28th October 2024

This is one of the best bank in the world. No or little international fees on Forex.

Munasimenda Kanyama

Great Bank

28th October 2024

I’m really glad that I moved over to Starling Bank. I find the App really easy to use.

Alvin Ford

Great service

28th October 2024

Starling offers everything you could ever want in a “Bank” unlike the big banks who are only interested in relieving us of our hard earned money

Darrel

So easy to use and manage my money

28th October 2024

The best online bank I have ever used …….ever

Nick Salmons
Verified

Always been straight with me

28th October 2024

I’ve been with Starling since 2018 and have always found them to be helpful and professional

Kelvin Brown

Notifications every time I spend, brilliant idea…

28th October 2024

It’s not my main bank, but it’s wonderful, from saving spaces and notifications every time I use my card…other banks should all do that, because sometimes I don’t check my main account every day, then I missed an unauthorised payment, luckily I still got it refunded.

Starling is brilliant for spending when on holiday as there are no hidden charges as long as you spend in the local currency.

Saving spaces let’s me save towards winter energy bills, so I earn the interest on my money, not the energy companies, especially as some people get 100s of pounds in credit with energy companies.

Simple savings with Starling…

MR RICHARD GREEN
Starling Bank: A UK digital bank with modern features and competitive savings
Starling Bank Reviews

Provider: Starling Bank

Verdict: Starling Bank is a UK digital challenger bank offering personal, joint, euro and business accounts. It has no monthly fees, FSCS protection on deposits up to £85,000, and is regulated by the FCA and PRA. Starling is based in London, with its registered Starling Bank address at 2 Finsbury Avenue, London, EC2M 2PP.

Is Starling Bank good?

For most users, yes. Starling Bank offers fee-free banking, competitive savings rates, and an excellent app. Is Starling going bust? No — despite regulatory fines, it remains stable, FSCS-protected, and growing. It’s one of the strongest digital options for personal and business accounts, as long as you are comfortable with app-based banking and don’t need branches.

Pricing & Interest Rates

Starling Bank has built its reputation on transparent pricing and competitive interest rates. Its Easy Saver account currently pays interest on 12-month terms. It has removed interest on standard current accounts from February 2025, reducing returns for customers holding large balances.

There are no monthly account fees, and Starling does not charge extra for spending abroad, using Mastercard’s exchange rate for foreign card payments and ATM withdrawals. These features make it attractive for both domestic and overseas use.

Products & Features

Starling Bank offers a full range of current and savings accounts, plus business and euro accounts. It has budgeting tools like Spaces for ring-fencing money, Bills Manager for setting aside funds, instant transaction notifications, and strong card controls.

Business customers can connect accounting software through the Starling Marketplace and access free UK payments and integrated spending insights.

There is no Starling Bank credit card yet, but its core products are broad and well integrated, giving users strong day-to-day banking functionality.

App & Website

The Starling Bank app is one of the strongest in UK banking. It has a clean design, reliable performance, and highly rated features like cheque imaging, instant alerts, spending categories, savings goals, and card freezing.

The app and online banking platform are regularly updated, and customer reviews praise their stability and ease of use. Starling Bank login is secure and fast, and you can open or close accounts entirely through the app without needing branches.

But website bank account access is limited.

Safety & Reliability

Starling is a licensed UK bank with full FSCS protection and robust security tools like biometric login, fraud monitoring and instant card controls. It has faced scrutiny, with the FCA fining it £29 million in 2024 for “shockingly lax” anti-money laundering controls, which has raised questions about Starling Bank financial struggles and governance, though it remains solvent and operational.

The bank has since pledged to improve compliance systems. While these failings dented its reputation, Starling Bank is safe overall, and is Starling a UK bank? Yes, it is fully regulated and headquartered in London.

Customer Experience

Customer reviews are generally positive, praising fast account opening, helpful in-app chat support, and the absence of fees. Users say it is intuitive to use day-to-day and Starling Bank abroad works well, with no extra charges for foreign spending or ATM withdrawals.

Cash deposits are possible at Post Office branches using a Starling Bank sort code and account number, which answers common questions like how to pay cash into Starling Bank or how to put cash into Starling Bank.

There are occasional complaints about delays resolving complex fraud or disputes, but these are relatively rare.

Pros

  • Excellent mobile banking app
  • No monthly account fees
  • Strong savings interest rates
  • Instant spending notifications
  • FSCS protected up to £85k

Cons

  • No physical bank branches
  • Lost current account interest
  • Past FCA regulatory fine
  • Limited cash deposit options
  • No Starling credit card
  • Pricing & Interest Rates
    (4)
  • Products & Features
    (4)
  • App & Website
    (5)
  • Safety & Reliability
    (4.5)
  • Customer Experience
    (4.5)
Overall
4.4
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