4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
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TorFX Customer Reviews & Expert Rating

  • TorFX is highly rated in both expert and user reviews on Good Money Guide, boasting an impressive average of 4.9/5 from 4,733 user reviews.
  • Experts commend TorFX for its personal service and competitive exchange rates, highlighting its recognition as the “Best Currency Broker” in 2025 and 2024. They note the advantages of using TorFX for larger transactions, particularly for property purchases abroad, while cautioning that it may not be ideal for smaller transfers.
  • Users frequently praise the efficiency and reliability of TorFX, noting the excellent customer service and quick transfer processes. Many appreciate the straightforward platform and the personal touch provided by dedicated agents, while some mention the competitive rates and transparency throughout the transaction process.

TorFX Customer Reviews

Tell us what you think of this provider.

TorFX

18th February 2025

Fast and efficient, excellent rates, delivered by friendly people.

Julian Turnbull

TorFX. Scott Gunn

18th February 2025

I have been transferring money to Australia for years from UK for my holiday funds when I visit my daughter.

Always dealt with Scott Gunn and received excellent service and great exchange rates. Will continue to use and recommend TorFX.

Norma Jones
Verified

Best service transfers & exchange rates

18th February 2025

I have always dealt with Scott Gunn to do my money transfers from UK to Australia for the past few years. He has always been helpful and efficient with no problems. Definitely recommend him.

Norma Jones

Competitive Rates

7th February 2025

I have been using Torfx for a number of years I find there web site very easy to use and my transfers have been completed quickly, sometimes within 4 hours. My agent Jamie, along with the rest of the team, have always been able to sought out any problems, not that there has been many, but it is always good to know I can speak to him.

Robert Excell
Verified

Excellent service

5th February 2025

Use to swop currencies and always efficient. Keep me informed over likely exchange rate moves.

Giles Stacey

Excellent speedy service

4th February 2025

Excellent speedy service. Friendly staff and easily contactable.

Geoffrey Sim
Verified

Quick, easy and good rate

4th February 2025

Transferring Sterling from a UK bank account to Euros in a French bank account. The whole process was easy, the rate was good, and the money arrived in the French Bank account in good time.

Paul Carter
Verified

Pure excellence!!!!

4th February 2025

I have 3 pensions from the UK and each month I transfer them from my bank in the UK to my bank in Australia. I have been with TorFx since coming out here.Any problems are quickly resolved. Communication is great. Rates are always good. I wouldn’t think of using anyone else.

Ronald Smith

Could not be more helpful

3rd February 2025

I have been using Torfx for a number of years, mainly to transfer money to New Zealand. The transfer is always made almost immediately, with the best rates and at no cost. If I ever have a problem, I can actually speak with someone who will sort it immediately. I have recommended to a few friends, all of whom were really pleased with their transactions. I cannot applaud them more highly

Penelope Barnes
Verified

so easy to use

3rd February 2025

I send money abroad & while not the cheapest they have someone on a phone that will help and advise

p
Verified

Reliable and safe

3rd February 2025

I have used TorFX for many years transferring birthday and Christmas money to my son in Australia. The exchange rate is always so much better than any other form of transfer.

Tony Hook
Verified

Reliable transfers

6th November 2024

I have used TorFX over the past years, and and have been very satisfied particularly with the prompt and efficient service provided. I shall continue to use their services.

Brenda McKee

Aus transfer

6th November 2024

What can i say. they transferred my money from Australia and holding it for me until the exchange rate is more favorable to finalize. no pressure from them, they have been fine with me and I would recommend them to anyone,

Barry
Verified

Josephine Ottaway

6th November 2024

I have dealt with Josephine a couple of times from TORfx and simply would not go anywhere else, i am confident with her professionalism and honesty, that is why they won this year’s award

MR MALCOLM JOHN WOOD

TorFX: The Perfect Blend of Support and Value

4th November 2024

I have used TorFX for my money transfer needs, and I was thoroughly impressed by the level of personal service I received. From start to finish, I felt guided and supported at every step of the process. The rates are competitive, but what truly sets TorFX apart is their unmatched personal touch. I highly recommend them to anyone looking for a reliable and customer-focused money transfer service!

Owais Sajid
Verified

Sending money abroad Torfx

4th November 2024

Great company to deal with, Richard is the best very efficient, never let’s me down, gives me a great exchange rate, I will always use Torfx, I would strongly recommend them !!

Alan James Cox
Verified

My experience for 9 yes

4th November 2024

Torfix are always patient and helpful when changes need to be made they facilitate these kindly.

Mrs S Farmer
Verified

Flexible, supportive, professional

4th November 2024

I have used TorFX for several years now and their level of service and professionalism has been always satisfactory. Simple ans secure transactions and reliable. Can recommend them for Euro, GBP, USD, and AUD fir sure.

Yashar

My personal experiences over the last 4 years

2nd November 2024

Always very helpful and much better exchange rates than the High street banks, I strongly recommend to my friends and contacts.

Neil Machin

Best I’ve used

2nd November 2024

Everyone I have dealth with have been efficient and friendly. The App is simple and the speed of the transfer has never been quicker. The rates are more than competative without minimum or charge. BEST BY FAR

Julie Parker-Page

TorFX Expert Review

TorFX Expert Review: Best Currency Broker 2025
TorFX

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Should you send money abroad with TorFX?

Best Currency Broker 2025TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

TorFX Facts & Figures

💱 Total Currencies40 offered
💵 Min Transfer£100
💰 Max TransferNo maximum transfer
🛒 Customers325,000+
🏛️ Founded2004
💱 Transfers£7.5 billion a year
🏢 HQCornwall, UK
⚖️ RegulatedYes – Authorised by FCA
Account Options
🧍 Personal Transfers✔️
👔 Business Transfers✔️
🗓️Currency Forwards24 months
💸 Currency Options
🤝 Personal ServiceYes- rated highly
📱 Phone DealingYes – superb service
🌐 WebsiteVisit TorFX

TorFX News

People's Choice Award - Good Money Guide Awards Winners 2024

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024

TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

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