Robinhood UK Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
6.9/10Basic

Based on 24 customer reviews and our expert analysis

  • Experts highlight Robinhood UK as a low-cost investment platform that excels in commission-free trading of US stocks and offers features like fractional shares and options trading. However, they note significant limitations, including the absence of UK and European stock access and a simplistic app interface that may not meet the needs of all investors.
  • Across 24 user reviews on Good Money Guide, averaging 3.1/5, customers frequently mention the appeal of zero-commission trading and competitive exchange rates. However, there are notable concerns regarding the lack of access to UK shares and the app’s usability, with some users expressing dissatisfaction with customer service and security issues.

Robinhood UK Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
3.8Basic

Our experts have rated Robinhood UK across five key areas of our review framework.

  • Pricing5.0
  • Market Access3.0
  • App & Platform5.0
  • Customer Service3.0
  • Research & Analysis3.0

Pros

  • Zero commission trading
  • Very good exchange rates
  • 24 hours investing

Cons

  • No UK shares
  • No SIPP/pension
See full expert review

Our verdict

Robinhood could be a good platform if you’re looking to buy US shares cheaply within a Stocks and Shares ISA and you’re not too worried about the desktop or app interface. For cheap access to US stocks, it’s hard to beat.

Where it falls down is the lack of access to UK and European stocks, the lack of access to a SIPP, and the overly simplistic desktop and app interfaces. Overall, there is significant room for improvement.

Is Robinhood a good investing app in the UK?

Robinhood is one of the most popular trading and investment platforms in the world. And it’s now available in the UK. But is it better than other low-cost investment platforms such as Trading 212 and Freetrade? Find out in our review below.

What does Robinhood UK offer?

In the US, Robinhood offers its customers a wide range of features including commission-free trading, fractional shares, crypto trading, prediction markets, options and futures trading, AI-powered stock analysis, social trading, private markets access, a credit card, wealth management and retirement services, and more. Sadly, in the UK, not all of these features are available.

Yet there are still plenty of features on offer, especially when you consider that Robinhood is a low-cost broker. Current features available to UK investors include:

  • Commission-free US stock trading – You can buy US shares with no commissions (there are over 4,000 US stocks available).
  • Fractional shares – You can buy fractions of shares.
  • Options trading – You can trade stock and index options for just $0.50 per contract.
  • Margin investing – With margin investing, you can increase your buying power by borrowing against your portfolio. Margin rates start at 5.25%.
  • Stock lending – You can lend out your stocks and earn daily interest.
  • Interest on uninvested cash – At the time of this review, Robinhood was paying 3.6% on cash.
  • Access to crypto-assets – You can trade Bitcoin and other digital assets through Bitstamp.
  • An advanced desktop platform (Robinhood Legend).

It’s worth noting here that Robinhood UK does not offer access to UK or European stocks at the moment. This is a major drawback to the platform.

 Is Robinhood safe for UK investors?

The Robinhood UK platform itself can be considered relatively safe as it is authorised and regulated by the Financial Conduct Authority (FCA) in the UK. However, there are important things to know from a safety perspective:

  • Your brokerage cash and securities will be held by its affiliate Robinhood Securities (and not by a traditional custodian).
  • Its crypto subsidiary Bitstamp UK Ltd is registered with the FCA as a cryptoasset firm under the Money Laundering Regulations and cryptocurrency held through Bitstamp UK Ltd is not protected by the Financial Services Compensation Scheme (FSCS).
  • All cash held in a Robinhood Stocks and Shares ISA will be held in GBP by Quai Investments Services Limited (Quai) in a client money account. This cash is protected under the FSCS.
  • If Quai were to be declared in default, the FSCS currently provides protection of up to £85,000 per person. In addition, if any of the UK banks used for holding your ISA cash is declared in default, deposit protection of up to £120,000 per person, per bank may apply for losses across all your deposits with that bank.
  • The FSCS does not apply to the cash in a standard investment account.

It’s also worth pointing out that many of the activities that Robinhood offers, such as options investing and crypto investing, are high-risk in nature. With these kinds of activities, it’s possible to lose a lot of money.

What are Robinhood UK’s fees?

Robinhood’s fee structure is very attractive. For a start, there are no fees to trade US stocks meaning that you can make small trades here and there without having to worry about fees eating into your returns.

Second, FX fees are just 0.1% during market hours (and 0.30% on weekends and US bank holidays). Those FX rates are miles below the FX rates offered by the likes of Hargreaves Lansdown (0.99% for trades under £10,000) and Interactive Investor (0.75% on the Core plan).

Third, there are no account fees on Stocks and Shares ISAs and General Investment Accounts.

Robinhood versus Trading 212

Compared to Trading 212, Robinhood is better in some ways and worse in others.

One area it beats Trading 212 in is access to sophisticated trading strategies. For example, with Robinhood, you have access to:

  • Options trading
  • Crypto trading
  • Margin trading

Where Trading 212 has an edge over Robinhood is in areas such as:

  • Investment offering – Through Trading 212 you can invest in UK shares, European shares, US shares, and ETFs.
  • Account selection – With Trading 212 you can access a Stocks and Shares ISA and a SIPP.
  • Pies – Trading 212 offers access to custom pies, model pies, and social pies.

In terms of fees, Trading 212 offers zero-commission trading with FX fees of 0.15%. Robinhood also offers zero-commission trading, but its standard FX fee is 0.10%.

Robinhood versus Freetrade

Where Robinhood has an edge over Freetrade is that it offers significantly lower FX fees for US stock trades. Its FX fee is just 0.10% versus 0.39% to 0.99% for Freetrade.

It also offers zero account fees on its Stocks and Shares ISA. At Freetrade, fees depend on your subscription tier (Basic (£0), Standard (£5.99/mo), Plus (£11.99/mo)).

Where Freetrade wins, however, is in areas such as:

  • Investment offering – With Freetrade you can access UK, US, European stocks, ETFs, trusts, and UK Gilts (more than 8,000 investments in total).
  • Account offering – Freetrade offers access to a General Investment Account, a Stocks and Shares ISA, a SIPP, and a Junior ISA.

Is the Robinhood platform and app any good?

If there’s one major weakness in the Robinhood offering, it’s the app. In my view, it’s far too simplistic.

I like to be able to see a table showing all my stock holdings, with daily price movements, and profit and loss. However, with the Robinhood app, this doesn’t seem to be possible – when looking at your holdings you can choose to view either last price, your equity, today’s return, or total return.

Also, when you click on your Stocks and Shares ISA, the main thing you see is a chart showing the value of your ISA over time. That’s not really very helpful, in my view.

Robinhood App

If you log into the desktop platform, it is possible to see a table with your holdings. However, finding it is difficult – you have to click on your account and then go to Investing.

Overall, I don’t think the design of the Robinhood desktop platform is very good. Finding the information you’re looking for can be a little challenging.

Robinhood ISA

That said, making a trade on Robinhood is fairly easy. Whether you’re using the app or the desktop platform, it’s not hard to buy shares.

Robinhood desktop platform

As for the platform for advanced traders, Robinhood Legend, it’s essentially just an advanced chart platform. With this platform you can analyse charts in more detail.

Robinhood Legend

Research and added value

On the Robinhood website, there is an educational section called Learn. This has guides on how to invest.

The website also has links to financial news and third-party research articles. However, there is no research provided by Robinhood itself.

One other thing worth highlighting is its ‘Trending lists.’ These can be a source of investment ideas.

Customer service

If you need help with Robinhood, you can contact customer service versus a support chat feature. This uses AI to help you find answers.

You can also request a call. Note that you can contact the company 24/7.

Robinhood UK Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.1Basic

Based on 24 reviews

  • Excellent17%
  • Very good17%
  • Basic38%
  • Poor17%
  • Bad13%
Read customer reviews

Someone in Robinhood stole £20,000 from me.

Charles Sarsby ·

On September 25th ‘25 I set up a Robinhood account as advised by Zoey of Capital Trust Wealth Management.
It’s important to say here that I did exactly and only what I was told to do by Robinhood. I set up an inter bank transfer with my bank and made two transfers, one of £2000 and another of £20,000. The £2000 went through without a hitch, I was trading with it. The £20,000 never arrived. I phoned Robinhood and was told that it would work if I put the money into JPMorgan-Chase account number 066628636. He was right, but that money has gone into his account, not mine. This is a case of straight theft.
Don’t mess with Robinhood.

4/5

GMG Awards Voter: [118253839830] ·

Pros:
accessibility, fees

2/5

GMG Awards Voter: [118251059171] ·

3/5

GMG Awards Voter: [118250296258] ·

Pros:
Forex

1/5

GMG Awards Voter: [118250110332] ·

Pros:
jsp

Cons:
jsp

4/5

GMG Awards Voter: [118250031648] ·

Pros:
EASY INTERACTION.

Cons:
MORE INVESTMENT TOOLS.

5/5

GMG Awards Voter: [118249767711] ·

3/5

GMG Awards Voter: [118249582910] ·

Pros:
Stocks

Cons:
nothing

3/5

GMG Awards Voter: [118249374362] ·

3/5

GMG Awards Voter: [118249352797] ·

Pros:
commission-free stock trades

Cons:
work on user friendly navigation

5/5

GMG Awards Voter: [118247313173] ·

4/5

GMG Awards Voter: [118246137838] ·

1/5

GMG Awards Voter: [118245634984] ·

Pros:
Easy to use app

Cons:
Get regulated

2/5

GMG Awards Voter: [118244745211] ·

3/5

GMG Awards Voter: [118244586652] ·

Pros:
low cost

3/5

GMG Awards Voter: [118243702509] ·

5/5

GMG Awards Voter: [118241169013] ·

Pros:
User Interface

Cons:
Add more details to their user interface

3/5

GMG Awards Voter: [118240826119] ·

Pros:
it’s free

2/5

GMG Awards Voter: [118239408471] ·

Pros:
Nothing

Cons:
Not sure

3/5

GMG Awards Voter: [118236605786] ·

Leave a review

Your rating

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Robinhood

Robinhood is an American free stock trading app. The app allows clients to invest in stocks, ETFs, options, and cryptocurrencies, on a commission-free basis from phones, tablets and desktops.

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