Freetrade Customer Reviews
Absolutely amazing platform very user friendly, easy to use. I have never experienced such a high quality of customer service and support. Free trade make you feel so very important, I cannot fault any part of the service given. Freetrade brought us the freedom of investment without fees. A most have in an era where each ┬ú counts Removes the ridiculous cap/fee on individual transactions, and opens up individual investors to capital markets. Allows affordable transactions for the everyday person, and removes the requirement tonotherwise pay 0.7% fee for a robo manager if you want to invest small sums. Fair pricing for the many, in an easy to use manner. Freetrade really does open up trading up to everyone. For years, from the perspective of your average retail investor, it has been such a daunting world to step into. Freetrade provides an easy to use, intuitive app that is already shacking the competition into action. Did I mention, trading is free….. Thanks to Freetrade IÔÇÖve started diversifying my small portfolio with ease and on my own terms. Keep it up guys! This platform will disrupt the way millennials invest in the UK and Europe! ThereÔÇÖs so many things I could say about Freetrade but seeing as I donÔÇÖt want to lead readers on a tangent. The service is superb, the application has been developed beautifully, everybody IÔÇÖve talked to who works for customer service has a great charm to how they deal with customers, which lead me to invest in the company, IÔÇÖve learned so much and have so much faith in the company and IÔÇÖm 100% certain they will thrive. Give them a go even if youÔÇÖre a newbie, youÔÇÖll be pleasantly surprised. Great mobile user interface and fully transparent about the fees. Lowest cost and showing enormous potential for the future. Puts the customer first. Hargreaves Lansdown and others should be worried. Makes you want to invest without having concerns about shady practices seem at other online brokers. Makes trading shares very easy Quite simply, the app is beautifully designed and the fees are simple and transparent (in many cases, free!). In a world where incumbents are gouging their customers, Freetrade is doing the opposite and enabling anyone and everyone to invest to grow their savings. They bring trust into an industry that consumers no longer trust and the customer support is second to none!Tell us what you think of this provider.
Daniel @ 04/29/2019 10:57
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Freetrade Expert Review
Freetrade Won Best Investing App In The Good Money Guide Awards
Is Freetrade a good investing app?
Yes, Freetrade is a great investing app for those with a small amount of money who want a very low-cost way to start investing in UK and US shares and ETFs. As your portfolio grows you can upgrade for better execution and data. It’s most suited to medium and long-term investing.
Freetrade is one of the original and biggest commission-free investing apps in the UK. It now offers, GIAs, ISAs and SIPPs to over 1.5 million UK & European investors. It is possible to have a free account with end-of-day orders and limited stock data. Or you can upgrade to either a “standard” or “Plus” account for tax-efficient accounts, web access, reduced FX charges and most stock data.
Freetrade also won “Best Investing App” in the 2025 Good Money Guide Awards.
Freetrade offers a ‘freemium’ share dealing service and it’s mission is to get everyone investing by making it simpler and more affordable.
Founded in 2016, Freetrade launched its iOS app in the UK in October 2018, and since then it has grown at an impressive pace.
Freetrade’s popularity stems from two key features: commission-free trading for shares and exchange-traded funds (ETFs), and the ability to buy fractional US shares. These features have made investing more accessible and cost-effective, especially for beginners.
It’s worth noting that Freetrade won the 2021 Good Money Guide award for ‘Best Commission-Free Stockbroker’. It also won the 2019 Good Money Guide ‘People’s Choice’ award.
Pricing:
With Freetrade you can buy stocks with zero commissions.
However, if you’re buying US or European stocks, you’ll need to pay foreign exchange (FX) fees. These fees vary depending on the ongoing plan you choose.
There are three options when it comes to plans. These are:
Freetrade Basic – Free
Freetrade Standard – £4.99 per month billed annually or £5.99 per month billed monthly
Freetrade Plus – £9.99 per month billed annually or £11.99 per month billed monthly
As for how Freetrade’s fees compare to other platforms, they are pretty competitive. But there are lots of variables to consider here including the type of plan you have, the type of stocks you invest in (i.e. UK vs US stocks), and how many trades you make per month.
If you just wanted to buy a few blue-chip UK shares within a General Investment Account, you could potentially pay no fees at all (you would have to pay Stamp Duty on trades).
However, if you wanted to buy and hold UK shares in a stocks and shares ISA, you would be looking at annual charges of at least £59.88.
That’s not particularly high but it can be beaten. AJ Bell, for example, offers an annual charge of 0.25% for ISAs and this is capped at just £42 per year (this doesn’t include any trades).
Market Access: In terms of accounts, Freetrade offers three options, a General Investment Account, a Stocks and Shares ISA and a SIPP (Self-Invested Personal Pension). But, to open a stocks and shares ISA or SIPP you need to sign up for a premium plan.
Pros
- Zero commission
- No fees for a basic account
- Fractional shares
- UK Treasury Bills
Cons
- App only on the basic plan (no desktop)
- 0.99% FX fee for the basic account
- Relatively early stage company
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Pricing
(5)
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Market Access
(4)
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Online Platform
(4)
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Customer Service
(4)
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Research & Analysis
(3.5)
Overall
4.1Freetrade Facts & Figures
| ⬜ Public Company | ❌ |
| 👉 Number Active Clients | 1,600,000 |
| 💰 Minimum Deposit | £1 |
| 💸 Client Funds | n/a |
| 📅 Founded | 2018 |
| Account Costs | |
| Investment Account | £0 |
| SIPP | £11.99 per month |
| Stocks & Shares ISA | £5.99 per month |
| Junior ISA | ❌ |
| Lifetime ISA | ❌ |
| Dealing Costs | |
| UK Shares | £0 |
| US Stocks | £0 + 0.99% FX (basic) |
| ETFs | £0 |
| Bonds | ❌ |
| Funds | ❌ |
Freetrade News
Freetrade Plus Accounts Can Earn Up To 5% Interest On Uninvested Cash
Commission-free share trading and investing app Freetrade’s new cash investment facility which offers easy access and attractive interest rates now pay up to 5% for Plus account holders. This is 0.5% more than the 4.5% current Bank of England Interest Rates. However, there are limitations: The high rate of interest only applies up to £4,000
Can you buy fractional shares on Freetrade?
Yes, you can buy Fractional shares on Freetrade. With fractional shares, you can buy a fraction of one US stock. So, for example, you could buy one quarter of a share in Amazon. This can be handy if you want to buy a stock that has a high share price. For instance, if a stock
Is Freetrade Safe?
Yes, you can consider Freetrade to be trustworthy. Freetrade is authorised and regulated by the Financial Conduct Authority (FCA) in the UK. Meanwhile, all Freetrade accounts are covered by the Financial Services Compensation Scheme (FSCS), especially now they are owned by IG. I’ve been following Freetrade since its inception and test out the app every
Can you short on Freetrade?
No, you cannot short stocks on Freetrade, but you can still earn money from other people going short as the commission-free share trading platform has a share lending for its customers. Freetrade’s share lending program allows its users to lend out their eligible shares held in either a GIA, a general investment account, or SIPP,
Freetrade Investment ISA comes with a free share worth between £100 and £2,100
In this review, we look at Freetrade’s stocks and shares ISA offering, account options, fees and more. Whether you’re a beginner investor or an expert stock picker, our review will help you decide if Freetrade is the right investment platform for you. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker
Freetrade launches Gilt investing in 9 UK Government bonds
You can now buy Gilts on Freetrade, the investing app recently acquired by established stock broker IG. The great thing about adding gilts to a portfolio is that they are much lower risk than dealing in shares, and they are income-paying bonds backed by the UK government. Freetrade also launched UK Treasury bill investing, which
Investing in UK Treasury Bills on Freetrade with Adam Dodds, CEO
Freetrade has just launched UK Treasury Bills for their customers, which have previously only been available to UK investors in minimum order sizes of £500,000. So, I have a chat with Adam Dodds, the Freetrade CEO, about how to invest in UK Treasury Bills on Freetrade and how investors can benefit from them. With Freetrade
Freetrade’s valuation is cut by more than 60% from £650m to £225m
Freetrade the commission-free share investing app has undergone a dramatic cut in its valuation as it seeks to raise new cash through crowdfunding and is now valued at just £225 million. Freetrade has reduced its valuation ahead of a new crowdfunding campaign. In November 2021 the free share dealing service was valued at £650 million
Freetrade to start lending out customer shares to increase revenue
Commission-free share dealing platform, Freetrade, is venturing into the world of stock lending, a move that it says will help to support its low-cost trading and investing operations. Freetrade prepares the ground for a move into stock lending Freetrade has written to its customers introducing new terms and conditions which include a section notifying clients
Freetrade ticked off for Tiktok…
Freetrade, one of the fast-growing commission-free stock brokers claims to change the way we trade stocks and shares has been sanctioned by the FCA and is banned from social media promotions. Freetrade social media ban Freetrade has received a supervisory notice from the UK regulator which showed that Freetrade had been contacted by the FCA
Freetrade FAQ
Overall, Freetrade is a good platform that offers a broad selection of investments and very competitive fees and charges. But it’s not perfect. And it’s not going to be the right platform for everybody. As always, the best platform for you will depend on factors such as the size of your portfolio, the investments you like to own, and the extra features you are looking for.
Freetrade is an independent, privately-owned company.
No. While Freetrade offers zero commissions on trades, you still need to pay Stamp Duty, FX fees, and annual charges (if you choose a premium plan).
When you buy UK stocks with Freetrade, the company deducts Stamp Duty at a rate of 0.5%. This does not apply to investment trusts or shares listed on AIM.
The minimum investment with Freetrade is currently £2.
Yes, it does. But you can only access this with a ‘Plus’ account.
There is always investment risk when you buy shares or ETFs. So, if you trade through Freetrade, it’s possible that you could lose money. However, the platform itself should be regarded as safe. It is regulated by the FCA, and accounts are covered by the Financial Services Compensation Scheme (FSCS).
With Freetrade, customer assets are held in ring-fenced accounts. So, if the company goes bust, your assets will be returned to you or transferred to another broker. If you hold cash with Freetrade, you will be covered by the Financial Services Compensation Scheme (FSCS) up to £85,000.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
You can contact Richard at richard@goodmoneyguide.com
