Spreadex Customer Reviews

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Average rating:  
 17 reviews
Mar 16, 2021
 by SW

Good friendly staff who are open with what they can and can't do with their existing liquidity provision. Only positive experiences so far.

Mar 15, 2021
 by TJ

Sadly, the service offered by SpreadEX has deteriorated rapidly over the last year. I am now moving my existing positions over to another spread bet provider. I am only closing my SpreadEX positions and I am not opening any new positions. The markets offered have decreased and SpreadEX has made a recent business decision to not offer future quarterly markets until near the rollover date, whereas previously they offered these markets several weeks before rollover. They have also increased the minimum stake for some markets meaning some bets are now too risky and any losses may be too great. Finally, the SpreadEX platform is now old and I have noticed that during busy periods, it can take 30 seconds or more for a trade to be completed, allowing some trades to be cancelled. My advice is to avoid SpreadEX and choose another provider.

Mar 14, 2021
 by Greg

I am happy with SpreadEx so far. App works well too.

Mar 12, 2021
 by Dhillan

Year on year you get the best service and interaction with all at SpreadEx. Thank you

Mar 12, 2021
 by Rajendra Prasad

Good trading service and friendly staff are always available for any queries.

Mar 11, 2021
 by Gary Leach

Great team providing a great service. Consistently amicable and helpful on the phone which sets them apart from other brokers I use.

Mar 11, 2021
 by Excellent service. Great people to work with .

Excellent service excellent people i enjoy trading with spreadex.

Mar 11, 2021
 by william priddle

Excellent! No fuss-everything just works and they are always swift to answer the phone if there is any difficulty.

Mar 4, 2021
 by Si

Not impressed. Won’t take orders or dealings with no explanation

Feb 26, 2021
 by Richard Abel

By far the best financial institution that I have ever used. Very very helpful staff that really care about your investments and positions. Never had to wait for more than 2 or 3 rings to get through to the dealing desks, while other organisations I use like HL and IG think a 45 min wait is acceptable, not Spreadex. Charlie and Andrew are great guys to deal with.

Feb 25, 2021
 by Paul

Good reliable service.

Feb 25, 2021
 by Peter H

My preferred SB platform. App works well on phone and tablet, online chat and customer service is good and responsive. A happy customer.

Feb 19, 2021
 by Ravi Nadar

Great customer service. Price competitive. However some markets disappear without notice. So it’s difficult to plan ahead.

Feb 19, 2021
 by Amit

Service is good and website & mobile App are easy to use. The one problem is they are not competitive on the particular markets I trade (high daily funding charges and wide spreads).

Feb 18, 2021
 by bob edwards

always been good up to now , but i now find most small caps and aim stocks no longer available ,inc some ftse 250 stocks, but no one said anything about this. a lack of communication.

Feb 18, 2021
 by Paul Scott

Spreadex have always been highly supportive and flexible when needed, over many years. Their support enabled me to get back on my feet after disasters in 2008-9. I put nearly all my business through them to this day. Great people.

Feb 18, 2021
 by Richard Green

Never had any complaints about Spreadex. They offer a highly efficient service and I've never felt ripped off. Can't say that about all spread betting companies!