Moneyfarm Customer Reviews
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AVOID – Misleading, Low Returns, Extra Fees
Drawn into Moneyfarm with a misleading advert, I’m very disappointed. Call centre staff hiding behind terms & conditions to add fees when trying to withdraw my cash.
Returns from Moneyfarm (even on 6/7 risk) have been lower than Wealthify and way lower than Santander (all invested same amount at the same time).
Definitely avoid this one, invest with a proper bank or take independent financial advice, I feel like I’m been scammed by Moneyfarm.
Excellent service and return for the economic layman!
I have a stocks and shares ISA in a mid- risk portfolio. I consider it is well curated. Periodically it is tweaked and improved. I also appreciate that I can call and speak to a knowledgeable staff member who will advise me on risk level and contents of my portfolio. Money farm has an excellent App that is secure, several billion pounds of investment behind it and I feel well looked after.
Moneyfarm
This is a ‘Robo’ advisor, the middle man between either using the expensive services of a financial adviser or doing it all yourself. Not the cheapest investment option. Ideal for the beginner investor, their is a friendly knowledgeable team on hand you can contact via email or phone if you need a helping hand. Their online platform is very attractive, easy to understand and user friendly. Steady ongoing performance, with the ability to switch up or down the risk scale should you so wish. A simple annual questionnaire determines your appetite for risk. Regular news articles and updates on how your chosen fund is performing.
easy to deal with
excellent service
Intuitive access and good performance
I m very pleased wit their performance so far.
For me, they are an…
For me, they are an exceptional business and long may that continue. Enjoyed being part of the journey since 2017 and would highly recommend. Feel I am in very good hands when it comes to wealth management.Thank you!
very good
very good
The “human touch” when seeking…
The “human touch” when seeking general advice around products & how best to use those products .
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use them on line
use them on line
valid service for letting others…
valid service for letting others invest for you
Can’t fault them for customer…
Can’t fault them for customer service and investment advice
Outstanding platform for people who…
Outstanding platform for people who are new to investing. You receive a designated investment advisor who manages your portfolio and contacts you when opening your account to discuss your relevant experience of investing and investment goals. The customer service team is also immediately on hand if you need anything with their easy to use and functional app. Very happy I chose Moneyfarm as a new investor.
Very professional and reliable
Very professional and reliable
Happy to let Moneyfarm invest…
Happy to let Moneyfarm invest my savings.
Very good returns since 2011
Very good returns since 2011
5/5
Great customer service app easy…
Great customer service app easy to read and find what you want
Very happy with it
Very happy with it
An excellent service provided by…
An excellent service provided by Money farm since I’ve invested with them
Moneyfarm Expert Review
Moneyfarm Digital Wealth Management Review
Name: Moneyfarm
Description: Moneyfarm is a digital wealth manager that aims to make personal investing simple and accessible. It was launched initially in Italy in 2012 by Italian bankers Paolo Galvani and Giovanni Dapra and entered the UK in 2016 and has big-name financial backers such as Allianz Global Investors, Cabot Square Capital, United Ventures and Poste Italiane.
Is Moneyfarm any good?
Yes, Moneyfarm is more of a digital wealth manager rather than a robo-advisor as the portfolios are put together by investment managers, rather than automatically. The automation, as it where, is fine-tuning your portfolio to match your risk/reward choices. As opposed to other robo advisors you can also top-up your portfolio with individual shares and ETFs.
- Investments: 7 pre-made portfolios
- Account types: GIA, ISA, Pension, JISA
- Costs: 0.75% to 0.6%
Fees: Moneyfarm charges 0.75% to 0.6% up to £100k then 0.45% to 0.35% over £100k. Moneyfarm investing account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%.
Pros
- Easy to use
- Low fees
- Diverse portfolios
Cons
- High £500 minimum investment
- 0.75%* account fee is relatively high
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Pricing
(5)
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Market Access
(5)
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Online Platform
(5)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
5Capital at risk
Moneyfarm Facts & Figures
| ⬜ Public Company | ❌ |
| 👉 Number Active Clients | 135K |
| 💰 Minimum Deposit | £500 |
| 💸 Client Funds | £3.9 billion |
| 📅 Founded | 2012 |
Account Costs | |
| ➡️ Investment Account | 0.25%-0.75% |
| ➡️ SIPP | 0.25%-0.75% |
| ➡️ Stocks & Shares ISA | 0.25%-0.75% |
| ➡️ Junior ISA | 0.25%-0.75% |
| ➡️ Lifetime ISA | ❌ |
Dealing Costs | |
| ➡️ UK Shares | £3.95 per trade |
| ➡️ US Stocks | £3.95 per trade |
| ➡️ ETFs | £3.95 per trade |
| ➡️ Bonds | 0.3% for Liquidity + |
| ➡️ Funds | £3.95 per trade |
Capital at risk
Moneyfarm News
Moneyfarm Cash ISA launches with boosted interest rates
Moneyfarm has launched a Cash ISA exclusive improved rates for 12 months that sits along side its investment individual savings account. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he
Moneyfarm’s Stocks & Shares ISA Comes With A £1,000 Transfer Offer
Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape. Having worked as a broker at Investors Intelligence and a multi-asset derivatives
Is Moneyfarm’s GIA a good investment account?
Moneyfarm is a trusted investment account based on our metrics of regulation, size and products. The GIA is not as good as the Moneyfarm ISA for your first £20k invested each year though as you have to pay capital gains on any profits outside of your ISAs. Moneyfarm’s GIA is a digital wealth manager and makes
Moneyfarm rivals Nutmeg with 160,000 clients following Willis Owen acquisition
Moneyfarm has acquired investment platform Willis Owen, with the deal set to bring its managed portfolios to more than 160,000 clients in total. In a statement announcing the deal the digital wealth firm said it is set to manage more than £5 billion in assets after the transaction is completed in early 2025. This puts
Moneyfarm relaunches free advised portfolio review service
Moneyfarm has relaunched its portfolio review service, which allows investors to speak to an adviser to get a better understanding of their investments. In an email announcing the update, the digital wealth manager stated the free service is intended to give its customers a “holistic overview” of their investment positions. The session offers a breakdown
Moneyfarm adds higher risk equity “portfolio 7” for investors chasing higher returns
Moneyfarm has added a new higher risk, full equity, option for its investors. The firm’s Portfolio 7 option has been reconfigured to a 100% equity allocation, aimed at providing possibly higher returns to clients of the digital wealth manager with higher risk profiles. The robo-advisors platform’s Portfolio 6 option has also been rebalanced to slightly
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
You can contact Richard at richard@goodmoneyguide.com
