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XTB Review

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Our experts rate XTB as a four-star broker because they offer a very comprehensive trading platform, as well as scoring very highly in our 2020 client satisfaction survey. XTB is a publicly listed brokerage proving good visibility and offers traders access to a wide range of global instruments for trading. Our 2020 review explains in detail what makes XTB stand out from other brokers.

Read more about our review methodology

XTB Review Scores: Expert Ratings

Account Types 4/1041%
Market Coverage 6/1057%
Trading Platforms 7/1068%
Spread Costs & Margin Rates 9/1086%
Ease of Use 8/1078%
History & Reliability 8/1081%
Safety & Regulation 9/1090%
Customer Support & Satisfaction 7/1073%
Account Opening & Funding 8/10082%
Research & Tools 7/1074%
73%
Overall Score

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76.5% of retail investor accounts lose money when trading spread bets and CFDs with this provider.

What do clients think of XTB?

The below data is taken from the average weighted scores of over 250 clients who completed our Good Money Guide Trading Awards survey in which brokers asked their clients to rank their services against peers.

XTB 2020 Review Client Satisfaction Levels

95% of clients would RECOMMEND XTB to a friend95%
89% of clients are satisfied with XTB's FEES & COSTS89%
93% of clients are satisfied with XTB's MARKET COVERAGE93%
96% of clients are satisfied with XTB's TRADING PLATFORM96%
82% of clients are satisfied with XTB's MARGIN RATES82%
96% of clients find XTB EASY TO USE96%
90% of clients are satisfied with XTB's RELIABILITY90%
91% of clients trust XTB to safeguard their FUNDS91%
93% of clients are satisfied with XTB's CUSTOMER SUPPORT93%
87% of clients are satisfied with XTB's EDUCATIONAL MATERIAL87%
93% of clients are satisfied with XTB's TRADING TOOLS?93%

XTB Client Reviews

Don't just take our word for it. Here's what XTB traders have to say about the broker. If you are a client you can see how XTB performed in our Broker of the Year Awards.

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XTB
Average rating:  
 10 reviews
Apr 26, 2019
by Peter on XTB

From my perspective, XTB is the best broker in Europe.
xStation is amazing.
Other brokerage houses should learn from XTB.

Feb 22, 2019
by Jose on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

All in all, good trading conditions and would recommend XTB again.

Online Platform 5/5
Customer Service 5/5
Fees & Pricing 5/5

Nov 29, 2018
by Perry on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 4

Full marks for platform and customer support, can honestly say xstation is my favourite platform out of the 4-5 I've used over the years. Some of the spreads on the markets I trade can be quite high but otherwise I'm very happy to trade with them and recommend them.

Trading Platform: 5/5
Customer Service 5/5
Spreads & Pricing 4/5

Jun 4, 2018
by J. McShane on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 4

I initially traded cryptocurrency with XTB and lost money, not because of XTB but because I wasn't clued up on cryptocurrency. Reed Sayer from XTB has since given me lots of useful guidance. Due to my experience of cryptocurrency that is something I will never trade in again, but I am now trading forex. Reed has provided me with lots of guidance, given me links to useful information and helped me tremendously to gain knowledge of the platform and of forex in general. He is always helpful. I would highly recommend XTB as a broker. I'm sure all the account managers are helpful, but my experience is with Reed and I am very impressed.


Trading Platform: 5/5

Customer Service: 5/5

Spreads & Pricing: 4/5

May 15, 2018
by Brendan on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 4

Came across XTB late 2016 and have been using them as my primary broker for the past 8 months or so. Probably their best feature is the platform itself, as it’s got so many decent features and is always reliable. They aren’t the cheapest broker but I don’t mind paying slightly higher spreads for the quality of service and execution. The whatsapp group I’m in has saved my bacon a fair few times as well as they keep you up to date with data reports etc and they come straight to my phone. Would very happily recommend


Trading Platform: 5/5

Customer Service: 5/5

Spreads & Pricing: 4/5

May 15, 2018
by Mark brown on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 4
Fees & Pricing (out of 5 stars): 5

Tried XTB after a bad experience with another provider - spoke to an employee on the phone who provided me with a lot of useful information plus an offer (alerts service) when opening my account. In my previous experience I had no one to call and emails weren’t responded to in a timely manner.



Whole from call to trading process was handled professionally plus I was invited into their offices in London for one on one training and other events.



All in all, good trading conditions and would recommend XTB again.

Trading Platform: 5/5

Customer Service: 4/5

Spreads & Pricing: 5/5

May 15, 2018
by Aaron on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 4.5

My first encounter with XTB was at a forex show in Hammersmith last year and honestly they were the best stall I went to. They were really friendly and approachable and they invited me to come to their office for the intro to trading course. I went to their office in Canary Wharf and learnt quite a lot from Akshay and Andre who delivered the presentation fantastically although I only came to the platform demo! View from the building wasn't half bad either!
I am currently using xstation which is honestly the best platform I've used in my 18 years of trading compared to the crap you find elsewhere!
Overall the service is great! My account manager Reed always hooks me with freebies such as whatsapp alerts from one of their market analysts "DC". Spreads are fairly decent and overall I'm happy trading here. Highly recommend them


Trading Platform 5/5

Customer Service 5/5

Spreads & Pricing 4.5/5

May 3, 2018
by Jamie Lymon on XTB
Online Platform (out of 5 stars): 4
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

Went to their offices for the intro to trading course and it was really well run by David, their analyst. He showed me technical analysis as well as a few basics. Felt they would push the boat out for me, even though i am a small time trader. happy so far.

Trading Platform: 4/5

Customer Service: 5/5

Spreads & Pricing: 5/5

May 3, 2018
by Aisha Wilkins on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 4

Being new to trading and having a bad experience with Pluss500 I decided it was time to find a new broker. I was very pleased that you can actually visit their offices in Canary Wharf for the variety of free sessions that they offer, both at the basic and intermediate level. I booked myself an introduction session and I was really impressed by Andre and Akshay’s patience and level of expertise. I was able to walk away with enough knowledge to put my trading into Practice. What I was most impressed with however was that you can actually open a live account with them after with no obligations to start trading straight away because even after the session I wasn’t that comfortable using real money, I knew it’ll probably take another couple weeks of practice. What I did get though when I opened live was access to a senior account manager, Nathan who was able to help me with my trading plan. Andre was also kind enough to give me a non expiry demo account with one week of WhatsApp alerts from their market analyst David. Their pricing is very good, I can’t give 5 stars because I believe a brokers pricing could never be perfect but overall a very good broker and I would recommend anyone to trade with them, especially if you are new to trading. They take care of their clients, well so far they have lol

Trading Platform: 5/5

Customer Service: 5/5

Spreads & Pricing: 4/5

May 3, 2018
by James Matthews on XTB
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

Been trading with XTB since 2016. Honestly think they are one of the best brokers around and I’ve been with a few. Spreads are tight and platform is superb. Best thing is the customer service, which is available 24hrs a day and I am always welcome to go to their offices in Canary Wharf, which I did last night for a TA course. Only downside I would say is their spread on some markets in out of hours can be a little wide. But they do quote on weekends which is a plus. So I would say 5 stars.

Trading Platform: 5/5

Customer Service: 5/5

Spreads & Pricing: 5/5

Visit XTB

73%
Overall Score

Visit XTB

76.5% of retail investor accounts lose money when trading spread bets and CFDs with this provider.

What's in this XTB review? show

XTB Expert Review

About XTB

We wanted to understand what XTB can offer clients like you so we opened an account, deposited some funds and began our testing. We also spoke to Josh Raymond, one of the directors, who very kindly highlighted some unique XTB tools and features.

Over the course of  our Skype conversation, Josh took use through some of the key features on the platform. You can find out more about XTB from the CEO Omar Arnout or why Josh joined XTB in an interview we did with him.

Throughout this review we will be answering what makes XTB stand out and whether they are truly a viable alternative to big hitters IG and CMC.

Here is our review of some of the key features that XTB has to offer and how the platform works.

What makes XTB different?

XTB offers some pretty unique tools on its trading platform that sets them apart from other brokers. For example you can build your won baskets of stocks, and cryptocurrencies. XTB is also publicly listed in Poland so it would be a good fit for European customers who would rather deal with a European based broker rather than a London based brokerage.

XTB offer forex trading and CFD dealing through their X Trade platform. XTB was originally founded in Poland and is listed on the Warsaw Stock Exchange. XTB as well as offering trading on major indices and forex pairs also have a very comprehensive Crypto CFD trading offering.

Why Choose XTB?

The main difference between choosing XTB over rivals like CMC Markets and IG would be the trading platform and educational resources. The trading platform has some unique features which we will examine in detail later. XTB also has some excellent educational material and trading training programs online.

Read our IG Trading Review

Read our CMC Markerts Review

Pros and cons of XTB

Pros of XTB

Cons of XTB

Publicly listed companyNot HQ'd in London
Big Cryptocurrency offeringNo long term investment products
Excellent trading platformOnly 1,500 assets to trade

XTB Share Price

What is the XTB share price?

As XTB is a publicly listed company you can keep an eye on the company's share price on the Warsaw stock exchange.

You can see from the XTB share price snippet from Google that at the time of writing the XTB share price is around 8.66 PLN, valuing XTB at 1.02bn Polish Zloty which is around £195,000,000

Are there any other benefits of using XTB?

XTB's main benefits are the access to the broad range of webinars from trading experts and educational resources that they offer to their clients for free. XTB have clearly spent some time compiling additional resources and invested in expertise to provide added value above and beyond an execution platform alone.

Costs & charges

How does XTB charge fees and what are they?

Trading Fees

Spreads are pretty tight on XTB and they do offer tighter spreads for regular traders. You are able to reduce your spreads by at least 5% if you trade more than 20 lots per month. The discount then scales upwards to a max of a 30% reduction based on the previous 30 days trading.

Examples of the spreads on the most popular traded assets on XTB:
XTB MarketXTB SPREAD
EUR/USD0
EUR/GBP0.0003
GBP/USD0.0002
USD/JPY0.016
DE301.3
UK1002.8
US304
US5000.5
GOLD0.72
OIL0.05
BITCOIN69.53
RIPPLE0.0092

Non - Trading Fees

There are no inactivity fees for dormant accounts with XTB, however, there are other fees apart from the standard trading fees, for example, there are currency conversion fees for depositing and also some fees for withdrawing funds.

How does XTB make money?

XTB makes its money in the same way most other CFD brokers do. The main being:

  • Spread revenue
  • Overnight financing charges
  • B-Book

Opening an account at XTB

How to open an XTB  account

Top open an account with XTB you’ll need to enter the following details on their website or through their mobile app to get started;

  1. Name
  2. personal details (full names and D.O.B)
  3. Enter your financial status and income details
  4. Tell XTB Index about your experience trading through a short test.
  5. Verify your identity - you will need to include proof of your identity by uploading the relevant documents (Appropriate documents could be; passport details, NI, Driving Licence, utility bill, bank statement etc.) via XTB's secure document upload section.

You will also need to demonstrate that you understand the risks involved in trading. Remember trading is a high-risk form of speculation and you can lose a lot of money quickly. So, XTB will ask a series of suitability and competency questions before you are allowed to open an account.

How long does it take to open an XTB account?

Generally, it's almost instantaneous as most ID checks can be done online. However, there are still anti-money laundering checks that brokers have to perform so make sure you have all your ID to hand and provide all the information requested when you are asked. You will also have to supply bank account verification before you are able to withdraw funds.

Is there a minimum deposit for XTB?

XTB say that the initial deposit into your XTB account must be a minimum of £250, €250 or $250. After that, there is no minimum deposit limit.

How to get started trading or investing with XTB

  • Open your account (either a live funded account or a demo account)
  • Find the market or product you want to trade
  • Select markets or recently traded to open your first trade
  • Choose what you think will happen, either going long or short.
  • Enter the value of your trade
  • Monitor your activity through the “positions” section of your account

Funding Methods

How to add money to your XTB account

You can top-up the balance in your XTB account with any of the following payment methods;

Credit cards

XTB accept the following currencies: EUR, USD, GBP via credit card free of charge

Debit and Bank cards

As with credit cards, XTB accepts major debit cards but unlike credit cards do not charge a fee.

PayPal

You can add funds to your XTB account using PayPal, however, there is a 2% charge levied on deposits made via PayPal

Bank Transfer

Bank transfers can take up to three working days to clear, meaning there may be a delay between making the deposit and being able to begin trading.

Skrill

Paysafe (formerly known as Skrill) charges a 2% fee on the amount you want to deposit

How to withdraw your money from XTB

It's important to note that when you withdraw funds from XTB, you will have to provide additional documentation to satisfy AML (anti-money laundering) requirements. You see a lot of negative reviews from clients who have been unable to withdraw their funds. But this is a requirement that all brokers must adhere to. It's sensible to supply all documentation as soon as you can to avoid any delays in withdrawing funds from your XTB account.

There are fees for withdrawing small amounts from XTB, however larger amounts are free.

XTB WITHDRAWAL FEE ON SMALLER AMOUNTSTHRESHOLDAMOUNTS OVER THRESHOLD
20 USD100 USDFree
16 EUR80 EURFree
12 GBP60 GBPFree
3000 HUF12 000 HUFFree

XTB Trading Platforms & Mobile Apps

What's it like trading with XTB? Well we've given the XTB platform a test run with a live account.

Each section below details our experience of using each of the XTB trading platforms.

What trading platforms does XTB offer?

XTB offers three main trading platforms as well as the XTB mobile trading app including:

  • xStation 5

  • xStation Mobile

  • MT4

Compare XTB MT4 to other MT4 brokers here

Build your own basket of assets on XTB Xstation5

XTB have an excellent tool where you can build your own basket of stocks, FX pairs, commodities and cryptocurrencies. What this means is that if you trade in pairs, or arbitrage markets, or want to build your own sub sector within a sector you can add them to a basket and trade them in one go.

It's a great time-saving tool for trading multiple assets. You can also see in the basket creator a nice weighting for each asset and amend the contract size and allocation accordingly.

The only other trader offering similar is SaxoTraderGo.

xstation5 dashboard

See a post-trade analysis of where you win and lose

In your account settings, you can see a recap of your previous trades. This gives a very visual representation of which trades you make and lose money on.

This is a really interesting feature because as we all know it's hard to make money trading. But oddly enough it's not that hard to pick winners.

We highlighted this to Josh, pointing out an article he wrote (The truth about whether trading is actually winnable) when he was at City Index (way back in 2014) showing that the profitable trades were around 60%. For the most part, losses are generally larger than the profits. Which suggests, that it is post-trading strategy that is the issue. Not picking trades. So, by using this section to evaluate which trades you most frequently win on you should be able to improve your overall trading strategy.

XTB account dashboard

Change the base currency of your trades on the deal ticket

This may not seem like a big deal on the surface, but it's actually a really nice feature. One thing traders never really take into account when trading international markets is currency exposure.

Even when trading Forex, traders tend to just look at what is happening on the chart and not the overall economic climate. Trading profits are hugely affected by currency exposure and in some cases can wipe out profits. Also, as tight as deliverable foreign exchange rates are becoming they are still always never below 0.5%.

So if you are in the UK with GBP on account and trading US products your P&L will be in USD. This will then have to be converted into GBP before you can withdraw (unless you want to be at the mercy of your bank's tourist rates (which you don't)).

But, with XTB you can trade cash indices in GBP. So you don't have to factor in what the USD is doing as well.

XTB forex

XTB has one of the widest ranges of cryptocurrency crosses available to trade

Our article XTB launches bid to become Binance of the Crypto CFD Trading space by XTB analysts David Cheetham details XTB's broad range of cryptocurrency products.

But what makes this interesting is that whilst cryptocurrencies on their own are mega volatile, you can arbitrage between two. Or, even, if you use the basket setting we mentioned earlier you can trade a whole bunch of cryptos in one go.

It's a handy feature if you want to mitigate some of the risk and trade a diverse portfolio of cryptos. A bit like an ETF.

Get an instant macro market overview with grid charts.

When I first started off as a stockbroker many decades ago we used this pricing system called QTS. It's long gone now, but it had this great feature where you could get a grid view of a market with a single click. It was a great default view so you can instantly see what was going up or down without having to have multiple screens up.

I know you can set this up manually on most other brokers, but other than CMC, I don't think it's that easy anywhere else. XTB, have a really nice feature where you can see all your open charts as a grid. A very handy visual overview of what is going on.

Plus, if you've got a pending order you can see the levels on the chart. When I took the below screenshot I had a working stop entry in US500 (top right).

XTB pending order chart

Trade from the charts with stops entries, limits and stop losses

A lot of other brokers let you trade from the charts. In fact, last week when we did a video demo of Spreadex's platform where we highlighted that you can move your stops from the chart.

Which is an almost essential feature. Because let's face it you either place stops at support and resistance levels or base them on how much you want to win or lose. So it's quite nice to set your P&L limits then move your orders based on what the chart looks like.

However, what is unique to XTB (as far as I know) is the ability to place stop entries, stop losses and limits straight onto the chart.

The first click is where you want to buy, second your stop loss and third your limit. You basically draw your trade on the chart and it is created in the dealing ticket.

XTB create your deal

Close all, profitable or losing trades in one go with xstation5

This is a very useful feature to round off our expert review of XTB. When you are done for the day, or heading out you can select what trades you want to close.

It can be annoying having to click on twenty different trades to close them out when you want to be flat. So the time saving benefits of XTB's "Open Positions" tab allows to either close all of your trades or just the duds that are losing. Or, you can bank your profits by closing all the winners and leave your losers to either get stopped or reverse. But which you choose is up to you and your trading strategy.

XTB manage all trades

There are a few other bits too like adding addition sub-accountants or MT4 accounts through the My Account section, trading from an Apple Watch, education videos and content. Plus you can set up hotkeys and create shortcuts with the F keys.

Visit XTB

Access XTB anywhere with their mobile app

With the XTB mobile app you can access the xStation mobile trading platform and trade over 1,500 CFD markets including FX, cryptocurrencies, indices, commodities, stock CFDs and ETF CFDs. The app allows you to quickly access your account with Touch ID on iPhones.

Test XTB with a free demo account

XTB offers demos accounts for CFDs. The XTB demo account is live for 4 weeks and comes with $100,000 virtual funds to trade with.

Whilst demo accounts can also be a good place to test trading and investing strategies before risking your own, real money they should in now way be considered a gauge of how well you will do trading in the real world. Demo accounts lack one important feature, emotion!

Find out more about XTB demo accounts.

Trading with XTB

Market Coverage

How many markets can you trade with XTB?

XTB offers its clients access to

  • Indices,
  • Forex,
  • Shares,
  • Commodities,
  • Cryptocurrencies,
  • Bonds,
  • Interest Rates and ETFs.

Of the 1,500 assets you can trade with XTB, forex and crypto are one of XTB's most popular markets.

What is the maximum leverage XTB offers?

XTB leverage restrictions are no different to other brokers and depend on the asset you are trading. Levels of leverage today are determined by account type and legal jurisdiction, as well as the instrument traded. In Europe and the UK, the maximum leverage that retail clients can utilise is 30:1 on major currency pairs. With leverage set at 20:1 on major indices.

Professional clients can access leverage of up to 300:1 but they must first meet strict financial and experience criteria to qualify as such. In order to qualify for a XTB professional account you need to contact XTB direct.

How can you trade with XTB

CFDs (Contracts for Difference) are the only trading product offered by XTB. You can compare XTB's CFD offering to other brokers like Plus 500, Spreadex, IG and CMC Markets in our CFD broker comparison table.

Can you scalp with XTB?

Yes you can scalp with XTB, they have even produced a guide to scalping guide on their website.

For more information, read our guide to scalping.

Is XTB ECN?

No, XTB provides CFDs and does not offer ECN. For a full list of brokers that offer direct market access see our DMA comparison.

Can you make money trading with XTB?

XTB is an execution-only broker and as such all trading decisions are yours. As XTB offers CFD trading, which is a high-risk investment product, you are taking on a high-risk reward ration. Meaning, yes you can make money, but equally lose it just as quickly.

Investing with XTB

There is no investing with XTB, only trading products.

Added Value

Research

What research does XTB provide traders

Get platform integrated news, analysis and trading tips from banks

Most brokers have news, technical analysis, economic announcements and fundamental data. Most even have RanSquark (where your computer shouts at you every time there is a market figure), but XTB also has integrated bank recommendations. Which are presented with a chart, I only mention this because so many tips are not presented in this way and as such largely ignored because it's too much effort to look for a chart and then go back to the tip.

The below comes from Thomson Reuters IFR Markets on the XTB news tab. You'll have to make up your own mind if bank tips are actually any good. For the most case, you won't be in line with the analyst's investment objectives or timescales, but they do provide good stimulus for trading ides none the less.

XTB analysis

Education

Learn strategies with XTB's trading academy

There is a fair amount of educational material on XTB's website, although it can be considered as fairly basic. The trading academy will take you through the fundamental of invest and trading. However, you should really look to external resources, if you want to improve your trading.

Our guide explains whether you should go on a trading course to learn to trade, and ultimately, this decision is really up to you, but be careful who you choose.

However, once you have an open XTB account there are some decent video tutorials from professional traders like Lex Van Dam, from Million Dollar Traders fame.Lex Van Dam XTB Trading Videos

Customer Service

How do I contact XTB?

XTB phone numbers

XTB has a few phone numbers depending on who you want to speak to:

Account Opening:  +44 2036953085, Office:  +44 2036953085, 24/5 Support: +44 2036953086, Marketing: +44 2036953087

Useful XTB email addresses

There is also an email address specifically for new clients who may have questions or queries [email protected]

Important XTB social media handles

XTB's twitter is available 24 hours a day but different accounts exist depending upon what you need to make contact with them for:

There is also a specific help and support page on the website with XTB's full contact options details and options for the press, marketing inquiries and more.

Regulatory Status & Safety of Funds

Are XTB regulated?

XTB is regulated and authorised in the UK by the FCA or Financial Conduct Authority.

Retail client funds held in trading accounts, with IG’s UK businesses, are covered by the FSCS or Financial Services Compensation Scheme that guarantees up to £85,000 in the event of failure of the business.

What happens to my money if XTB become insolvent?

If you have an account with XTB UK it is regulated in the UK by the FCA and there are contingencies in place should a UK broker, such as XTB, go bust.

Firstly, all retail client monies must be segregated from the firm's cash, and they must be held in a designated client money account at a major clearing bank. This ring-fencing of client money is the first layer of protection.

In the event of a business failure, an administrator will be appointed, usually a leading firm of accounts.

Their role is to secure the firm's assets and if no buyer can be found for the business, to make sure that the maximum value can be extracted from the sale of those assets, to return as much of the client money to the firm's clients as possible.

This process may take some time however and it can be months rather than weeks. In the event of a shortfall of funds, clients can seek compensation of up to £85,000 from the UK Financial Services Compensation Scheme.

Account security & login methods

Security features are an important consideration when choosing your broker and XTB understands your desire to protect the money in your account.

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Plus 500

Trade CFDs on a wide range of Indices, Forex, Commodities, Crypto, Shares, Options and ETFs Plus 500 CFD spreads are variable, yet competitive for new traders. There is no commission. Overnight funding is charged on positions. Coming Soon Visit Plus 500

Plus 500 Reviews

City Index

CFD Trading with City Index gives you access to over 4000 global markets including Indices, Shares, FX, Commodities and Bonds. Fixed and variable CFD spreads from 0.5 points with benchmark UK financing is LIBOR +/-2.5% Coming Soon Visit City Index

City Index Reviews

ETX Capital

Trade CFDs on ETX on over 5,000 instruments in all major asset classes including FX, Indices, Shares and Commodities.. Trade CFDs low commissions through ETX's pooled liquidity from a range of sources to deliver the best prices and narrowest spreads. Phil Adler CEO Interview ETX Reviews