XTB Customer Reviews
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Serious broker. No one of those pushing you for funding. I'm actually surprised with their onboarding team, very helpful.
Thank you.
Very reliable broker, I've recently discovered their xstation mobile, what a gem.
Recommended!
I never lost money with XTB. But buy-sell price difference are sometimes too high on some pairs.
I'm not a professional trader, but I'm learning so much with their trading material. Very helpful costumer service, thank you!
Sophie
A lot of stocks, daily news, 0% fees for etfs. I love it and recommend it.
Great trading platform, both desktop/web and mobile. Great uptime and super fast in comparison with other trading platforms.
Very satisfied with the broker, good selection of stocks and very trustful.
Excelent customer service and trading platform.
best platforms.
Daily news, support etc. Highly recommend.
Nice app but still Got some missing features. But for me its better then others (using two apps of my banks)
Lots of materials to learn from. Great user service. I received a phone call from them and was asked if everything is clear and understandable.
Very best broker, and trusted.
Great platform
Superb webinars, Walid Kaudmani and the others really help with my trading.
Great brokers, xstation5 is easy to use,
Daily news, support etc. Highly recommend.
Great broker and easy to use platform. Withdrawals are trouble free and the customer service is probably one of the best.
Ultimately best broker I have used so far! Great trading app and customer service.
It has taken me some time, but I have finally found a excellent broker, tight spreads, an excellent platform, honourable conduct, a genuine trustworthy broker. A pleasure to do business with.
Excellent trading platform, great support, very helpful education content and webinars. Fully recommend xtb for starter and professionals.
Great platform
Never any issues
Good training platform
Informative calendar and news
xStation is amazing, videos every morning on YT are helpful and low spreads on derivatives that I’m trading also make my life easier.
Great broker , very simple but also very efficient platform , very low spreads in most accets .
Only negative , i can think , is the high charges in stocks trading , you can't scalp easily.
Trustworthy broker!
The best broker for short, mid and long term investment
In love with their platform xStation5. Bit disappointed because they're not offering crypto anymore. Overall very good feedback.
Great plataform , great customer support. Fast withdrawals, great education. One of the best brokers i have tried so far
Awesome easy platform and you could even trade in cryptos.
Definitely my favourite broker.
4 out of 5 because the spread on exotic assets is still too high. I'm sure they can still do more. Definitely recommended.
low sperad, good webinars and learning materials
safe depo and withdraw
i do recommend, also they haveing the best platfor i have used in my 10 Years of experience 😀
They have, in my opinion, the best platform for beginners and pro investors. The customer service & educational content make the difference in my daily trading
Verry nice Broker.
Perfect for Newstarter and advanced people!
Best Broker
Best platform for trading and also good Customer Service. They answer fast and solving doubts real quick!
Totally recomend them to beginners, and also experiended investors
The best broker I know, the platform is simple to use but very complete, the customer service is very good and the trading conditions are excellent.
Totally happy with XTB and recommend them to everyone who is interested in trading. I tested a lot of providers but XTB is by far the best.
Great platform, very good trading conditions, I welcome education events and materials. I had a positive experience with their customer support.
Good trading platform, very good indices, great support
The best one-stop-shop on the market
I tried a lot of brokers but XTB has the best support + education. On the other hand platform is sometimes lugging but not a big deal. Great reputation, reviews and regulations will calm you down and I recommend this broker.
XTB is really great, their offer is vast and gives answers to every need. Also the xStation5 platform is very intuitive and user friendly making it easy to use and adapt to it.
Highly recommended!
Best support and mobile platform!
Highly recommended!
Everything is perfect, I am really surprised!
xStation 5 platform is amazing
Zero comissions
Fast deposits and safe withdrawals
Helpful account managers
Negative balance protection
News and live analysis
So many products
Great platform, very good trading conditions.
By far the best customer service out there! Intuitive platform. I have absolutely no complaints.
I highly recommend!
I am very satisfied, they are among the top brokers.
excellent xStation and Customer Support
Best tech, best Trading Platform xStation, best guys and now best fees. Keep on XTB!
XTB are the best broker to invest. Their offer, their attention and the fast and innovative app makes the trading experience to a next level. I would definitely recommend them
xStation5 is really great, 0% commission shares just wow!
XTB is a great Broker,they helped me to set up my account and the platform is easy to use. Highly recommended
XTB can be considered the best broker in Europe. The customer service is really good and the XTB Platform is easy to use, definitely better than others. Glad that XTB offers stocks to trade and a wide range of crypto.
Well done!
I am very happy and satisfied with XTB! Absolutely recommended!
Excelent customer service and trading platform. Highly recommend them!
I consider xStation as the best trading platform. I'm forced to use from time to time other platforms. It is painful for me. I also appreciate fact that I can call someone with my question and in the case of other brokers is not that obvious...
I was new to trading and xStation made learning super easy. I have everything in one place and the market calculator saves me a lot of time. I had tried to use other platforms before like MT$ and found them quite tricky to figure out!
Definitely the best broker I have ever tried. The strengths are its customer service, security and the trust that its platform gives. Professional tool, a broker for life.
Best broker so far, good costumers service and my account manager is a pro. I love their xStation5!
No other platform has sense after using this one, belive me
This Broker has open capital in Warsow Stock Exchange. There are few Brokers that show their own accounts like XTB. Apart from that, the Trading platform is amazingly simple and you can buy either stock or just make trading with cfds. A Really good example for the industry.
XTB are the best brokers in Europe very reliable. I strongly recommend them.
I think is one of the best brokers on the market, Renato spent 1hours with helping me to set up my account. I was expecting something like " now you must deposit.." nothing..I did try several brokers, all of them were ready to push me to deposit money, but not XTB.Definitely recommend it!!
I started trading with Xtb in 2016 and 4 years later having used the Xtb Pro software for all this time I can say Xtb are the best broker I have used. I trade Forex personally and their spreads and commissions on the Pro platform are some of the lowest in the industry that I have seen.
Customer service is a 5/5 because they are easy to reach by phone or by email and they do respond quickly and clearly.
The Xtb Pro platform is very clean and enjoyable to use, I use both the platform on my laptop and the mobile version and both work perfectly without any issues.
You can also withdraw your money anytime you wish without charge(if the withdrawal amount is above £60) and it is usually in your bank account the same day or the next at the latest.
Would highly recommend.
From my perspective, XTB is the best broker in Europe.
xStation is amazing.
Other brokerage houses should learn from XTB.
All in all, good trading conditions and would recommend XTB again.
Online Platform 5/5
Customer Service 5/5
Fees & Pricing 5/5
Full marks for platform and customer support, can honestly say xstation is my favourite platform out of the 4-5 I've used over the years. Some of the spreads on the markets I trade can be quite high but otherwise I'm very happy to trade with them and recommend them.
Trading Platform: 5/5
Customer Service 5/5
Spreads & Pricing 4/5
I initially traded cryptocurrency with XTB and lost money, not because of XTB but because I wasn't clued up on cryptocurrency. Reed Sayer from XTB has since given me lots of useful guidance. Due to my experience of cryptocurrency that is something I will never trade in again, but I am now trading forex. Reed has provided me with lots of guidance, given me links to useful information and helped me tremendously to gain knowledge of the platform and of forex in general. He is always helpful. I would highly recommend XTB as a broker. I'm sure all the account managers are helpful, but my experience is with Reed and I am very impressed.
Trading Platform: 5/5
Customer Service: 5/5
Spreads & Pricing: 4/5
Came across XTB late 2016 and have been using them as my primary broker for the past 8 months or so. Probably their best feature is the platform itself, as it’s got so many decent features and is always reliable. They aren’t the cheapest broker but I don’t mind paying slightly higher spreads for the quality of service and execution. The whatsapp group I’m in has saved my bacon a fair few times as well as they keep you up to date with data reports etc and they come straight to my phone. Would very happily recommend
Trading Platform: 5/5
Customer Service: 5/5
Spreads & Pricing: 4/5
Tried XTB after a bad experience with another provider - spoke to an employee on the phone who provided me with a lot of useful information plus an offer (alerts service) when opening my account. In my previous experience I had no one to call and emails weren’t responded to in a timely manner.
Whole from call to trading process was handled professionally plus I was invited into their offices in London for one on one training and other events.
All in all, good trading conditions and would recommend XTB again.
Trading Platform: 5/5
Customer Service: 4/5
Spreads & Pricing: 5/5
My first encounter with XTB was at a forex show in Hammersmith last year and honestly they were the best stall I went to. They were really friendly and approachable and they invited me to come to their office for the intro to trading course. I went to their office in Canary Wharf and learnt quite a lot from Akshay and Andre who delivered the presentation fantastically although I only came to the platform demo! View from the building wasn't half bad either!
I am currently using xstation which is honestly the best platform I've used in my 18 years of trading compared to the crap you find elsewhere!
Overall the service is great! My account manager Reed always hooks me with freebies such as whatsapp alerts from one of their market analysts "DC". Spreads are fairly decent and overall I'm happy trading here. Highly recommend them
Trading Platform 5/5
Customer Service 5/5
Spreads & Pricing 4.5/5
Went to their offices for the intro to trading course and it was really well run by David, their analyst. He showed me technical analysis as well as a few basics. Felt they would push the boat out for me, even though i am a small time trader. happy so far.
Trading Platform: 4/5
Customer Service: 5/5
Spreads & Pricing: 5/5
Being new to trading and having a bad experience with Pluss500 I decided it was time to find a new broker. I was very pleased that you can actually visit their offices in Canary Wharf for the variety of free sessions that they offer, both at the basic and intermediate level. I booked myself an introduction session and I was really impressed by Andre and Akshay’s patience and level of expertise. I was able to walk away with enough knowledge to put my trading into Practice. What I was most impressed with however was that you can actually open a live account with them after with no obligations to start trading straight away because even after the session I wasn’t that comfortable using real money, I knew it’ll probably take another couple weeks of practice. What I did get though when I opened live was access to a senior account manager, Nathan who was able to help me with my trading plan. Andre was also kind enough to give me a non expiry demo account with one week of WhatsApp alerts from their market analyst David. Their pricing is very good, I can’t give 5 stars because I believe a brokers pricing could never be perfect but overall a very good broker and I would recommend anyone to trade with them, especially if you are new to trading. They take care of their clients, well so far they have lol
Trading Platform: 5/5
Customer Service: 5/5
Spreads & Pricing: 4/5
Been trading with XTB since 2016. Honestly think they are one of the best brokers around and I’ve been with a few. Spreads are tight and platform is superb. Best thing is the customer service, which is available 24hrs a day and I am always welcome to go to their offices in Canary Wharf, which I did last night for a TA course. Only downside I would say is their spread on some markets in out of hours can be a little wide. But they do quote on weekends which is a plus. So I would say 5 stars.
Trading Platform: 5/5
Customer Service: 5/5
Spreads & Pricing: 5/5
