OFX Customer Reviews & Expert Rating

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4.4

49 Good Money Guide reviewers have given this provider an average rating of 4.4 out of 5 based on their genuine experience.

Excellent65%
Very good14%
Average17%
Poor2%
Terrible2%

4/5

4th June 2024
graeme proudfoot

not as easy to use…

29th May 2024

not as easy to use as wise

traceylee hayew

Fast efficient service, with good…

29th May 2024

Fast efficient service, with good exchange rates

Stephen Pearcy

Joined but never used

29th May 2024

Joined but never used

Graeme Scaife

Very easy to do

29th May 2024

Very easy to do

Danielle Tolhurst

Exchange rates offered got worse…

29th May 2024

Exchange rates offered got worse over time

John Hutchinson

great customer service, easy to…

24th May 2024

great customer service, easy to use app

David Bracken

ok

22nd May 2024

ok

Tim Poole

Good serice

22nd May 2024

Good serice

John Roy Dewell

2/5

27th February 2023

Pros:

online app is good

Cons:

pick up their phone – on hold for over 45 minutes

GMG Awards Voter: [118254694263]

3/5

27th February 2023

Pros:

They are ok.

Cons:

Better follow up of errors.

GMG Awards Voter: [118253718587]

5/5

26th February 2023

Pros:

Ravi

GMG Awards Voter: [118253458307]

5/5

24th February 2023

Pros:

Convenience

Cons:

Nothing

GMG Awards Voter: [118251997452]

5/5

24th February 2023

Pros:

Low fees

Cons:

Nothing

GMG Awards Voter: [118251974705]

5/5

22nd February 2023

Pros:

The best exchange rate I could find. Executing exchange super fast. No commissions.

Cons:

To offer even better exchange rate for returning customers

GMG Awards Voter: [118250342457]

5/5

22nd February 2023
GMG Awards Voter: [118249767711]

5/5

21st February 2023
GMG Awards Voter: [118249390982]

5/5

19th February 2023

Pros:

I have no words to describe them

GMG Awards Voter: [118248055748]

5/5

18th February 2023
GMG Awards Voter: [118247313173]

5/5

17th February 2023

Pros:

Easy

Cons:

Half price offer

GMG Awards Voter: [118246635999]

Expert Review
Good Money Guide Recommended 2025

Name: OFX

Description: OFX is a leading currency broker offering currency services to more than 170 countries around the world. Originally known as OzForex, it was launched by Matthew Gilmour in 1998 as an information only website. Since then, it has grown rapidly handling more than AUD$2000bn transfers for more than a million individual and business customers worldwide.

Is OFX a good currency broker?

Yes, we rate OFX as a very good currency broker as they offer discounted exchange rates, personal service for individual buying a property abroad of for businesses needing more complex services like integrated Amazon payments or currency hedging strategies.

OFX offer a great way to time and save money on large currency transfers for either foreign property purchase international moves or for business transactions.

If you have a large currency conversion coming up OFX can help you reduce costs when buying a holiday home abroad, or moving to another country. These key benefits of using a currency broker like OFX for international property purchases are:

  • Better exchange rates
  • Control over the price and time of the conversion
  • Personal support

OFX Offer Competitive Exchange Rates
When purchasing property abroad, exchange rates can significantly impact the overall cost, especially if you send the money from a traditional high street bank, which can charge up to 4% of the value of the foreign currency. Using a currency broker like OFX means that you can negotiate lower commissions. Whilst FX pricing may seem complicated, it’s quite simple to calculate. We’ve produced guides on ‘how to compare exchange rates‘ and how to avoid ‘honeymoon exchange rates‘, which will help you get better exchange rates when sending money abroad.
Transfer Timing & Flexibility
When you transfer money with your bank you have little or no say over when it is done or at what exchange rate is used, as the bank just provides a rate which you can either accept or not. But OFX will let you set a limit if you have a price in mind and you can also lock in an exchange rate for a future transfer (using forward contracts) or want to set up regular payments for a mortgage.
24/7 Service and Support At OFX
Again, banks are quite impersonal things, and even the new breed of digital banks like Starling and Monzo (who do provide good exchange rates) don’t offer personal services. Large currency transactions for buying property in another country can be stressful, especially when navigating different time zones and dealing with the onerous AML requirements and delays. It’s important and actually quite reassuring to have an account manager at OFX you can call for support, ensuring that you can get help whenever you need it, no matter where you are in the world.

Pros

  • Bank beating exchange rates
  • Personal service and good tech
  • Currency hedging solutions

Cons

  • Better for larger transfers
  • Exchange Rates
    (4.5)
  • Available Currencies
    (4.5)
  • Online Platform
    (4.5)
  • Customer Service
    (5)
  • Research & Analysis
    (4.5)
Overall
4.6
 

OFX Facts & Figures

In a nutshell:

  • OFX was founded in Sydney in 1998 (26 years in business)
  • Listed on the Australian Securities Exchange (ASX) since 2013
  • 700+ employees across eight global offices
  • Registered as an e-money institution with the Financial Conduct Authority (FCA) in the UK
  • Overseen by 50+ regulators globally
  • Ability to make payments in 50 currencies to 170 countries
  • To date, managed transfers of AUD $200+ billion, for 1M+ clients
  • 15 Tier 1 banking relationships, including Barclays.

💱 Total Currencies50 on offer
💵 Min Transfer£250
💰 Max TransferNone
🛒 Customers1 million+
🏛️ Founded1998
💱Transfers£82 billion so far
🏢HQSydney, Australia + local offices around the world.
⚖️ RegulatedFCA, ASIC, FINTRAC + more
Account Options
🧍 Personal Transfers✔️
👔 Business Transfers✔️
📅 Currency Forwards12 months
💸 Currency Options
🤝 Personal Service✔️
📱 Phone Dealing✔️
🖥️ Online Platform✔️
⭐ GMG Rating
(4.6)
🌐 WebsiteVisit OFX

OFX Currency Forwards

Is OFX any good for Currency Forwards?

In this review we look how good OFX is for currency forwards and how far into the future you can lock in an exchange rate. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades

Read More »
OFX For Businesses

Is OFX good for business money transfers?

In this review, we look at if OFX is a good currency broker for businesses to manage their foreign exchange risk and international payments. OFX Becomes an Amazon-Approved Payment Services Provider Currency broker OFX has become a member of Amazon’s new approved payment services provider program. The move will make it easier for Amazon sellers

Read More »
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