Nutmeg Customer Reviews & Expert Opinion

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Customer Reviews

4.4

630 Good Money Guide reviewers have given this provider an average rating of 4.4 out of 5 based on their genuine experience.

Excellent56%
Very good29%
Average12%
Poor2%
Terrible1%

Want to transfer out? Be prepared for every trick in the book to prevent you.

8th January 2025

It seems that Nutmeg simply want to delay a pension transfer out for as long as they can.

A constant stream of non-committal messages, that seem to take forever in the first place,

I asked for a complaint to be raised and they also can’t be bothered to do that either.

How they can get away with this constant lack of service is beyond me, but when a complaint is finally initiated I intend on letting them explain their lacklustre service to FOS, as based on the postings of other people, they clearly don’t learn.

Abysmal.

Darryl Matthews
Verified

Best investing platform

25th October 2024

I love the ease of the app and the clarity of customer services help whenever needed.

Valeria N

Good investment broker

23rd October 2024

User friendly of nutmeg app.

You can see your real profit on your investment

Bright Akuoko
Verified

Good strategy

18th October 2024

Good strategy

Ronald

No fuss, easy to use.

28th June 2024

No fuss, easy to use.

Stuart J Duff

Small returns but I invest…

22nd June 2024

Small returns but I invest for longterm

Veronica Houngan

Easy and simple platform, changes…

22nd June 2024

Easy and simple platform, changes can take a while, but easy enough.

John Kenny

Good all round

21st June 2024

Good all round

Kenneth Johnston

Easy to use and decent…

20th June 2024

Easy to use and decent returns

James Davies

Less experienced with this platform…

20th June 2024

Less experienced with this platform but seems OK.

Ian Buchanan

Easy to use

20th June 2024

Easy to use

Michael Nelson

providing reasonable long term growth…

20th June 2024

providing reasonable long term growth with reasonable fees

David Potter

Good website and strong performance….

20th June 2024

Good website and strong performance. Assessment of personal risk is carried out well.

Nigel Moss

Very efficient and excellent portfolio…

20th June 2024

Very efficient and excellent portfolio management

Mauro Baratta

Using as a comparison with…

20th June 2024

Using as a comparison with Moneyfarm

Neill Taylor

Easy

20th June 2024

Easy

Roger Davies

Truly terrible service and zero…

20th June 2024

Truly terrible service and zero support for very high fees.

Dora Krolikowska

Good

20th June 2024

Good

Simon Durham

i dont know enough

20th June 2024

i dont know enough

aida hota

Safe

20th June 2024

Safe

Graham Baker

Expert Review
Good Money Guide Recommended 2024

Name: Nutmeg

Description: Nutmeg were among the first digital wealth managers set up in the UK, known as “robo-advisors”. Despite the term robo-advisors being used, it is an investment team that makes the investment decisions. The term robo-advisors refers more to taking the process of building a diverse portfolio automatically online.
Capital at risk. Tax treatment depends on your individual circumstances and may change in the future.

Is Nutmeg any good for investing?

Nutmeg is a very easy and low-cost way to invest in a range of diverse pre-made portfolios created by experts and are part of J.P. Morgan.


  • Investments: 5 investment styles are made up of 34 individual portfolios
  • Account types: GIA, ISA, Pension, JISA, LISA
  • Management fee: 0.75% to 0.45% 

Fees: Nutmeg charge 0.75% for their managed portfolios which drops to 0.35% for balances over £100k. For their fixed allocation portfolios, they charge 0.45% dropping to 0.25% for balances over £100k. For all portfolios, there is an addition charged by the investment fund manager of around 0.2% and the market spread on buying and selling portfolios is currently between 0.04% and 0.09%. More information on fees and products can be found here.

Pros

  • Great for beginners
  • Risk-based funds
  • Socially Responsible Portfolios

Cons

  • High £500 minimum investment
  • 0.75%* account fee higher than Wealthify
  • Cannot invest in individual shares
  • Score
    (4.5)
Overall
4.5

Capital at risk. Tax treatment depends on your individual circumstances and may change in the future.

Nutmeg Facts & Figures

⬜ Public Company✔️ (owned by J.P. Morgan)
👉 Number Active Clients200,000+
💰 Minimum Deposit£500
💸 Client Funds£4.5 billion+
📅 Founded2011
Account Costs
➡️ Investment Account
0.45% – 0.75%
➡️ SIPP
0.45% – 0.75% (managed pension)
➡️ Stocks & Shares ISA
0.45% – 0.75%
➡️ Junior ISA
0.45% – 0.75%
➡️ Lifetime ISA
0.45% – 0.75%
Dealing Costs
➡️ UK Shares
❌ (but they are included in their managed portfolios)
➡️ US Stocks
❌ (but they are included in their managed portfolios)
➡️ ETFs
❌ (but they are included in their managed portfolios)
➡️ Bonds
❌ (but they are included in their managed portfolios)
➡️ Funds❌ (but they are included in their managed portfolios)

Capital at risk. Tax treatment depends on your individual circumstances and may change in the future.

Nutmeg

Is Nutmeg good for Junior ISA investing?

Yes, Nutmeg is a very simple way for you to invest for your children in a Junior ISA for when they turn 18. Nutmeg’s JISA portfolios are linked to the stock markets which typically outperform cash interest rates and inflation. But, the stock market can be choppy and sometimes goes down, so if you don’t

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Nutmeg

Is Nutmeg’s pension any good?

Yes, it is safe to invest in a pension with Nutmeg as they are regulated by the FCA an owned by J.P. Morgan (one of the largest banks in the world). However, there is risk with all investing and all pensions are linked to the stock market so there is a risk that at some

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Nutmeg Investment App

What are you actually investing in with Nutmeg?

Nutmeg is one of the most popular robo-advisors in the UK. And for good reason – over the long term its ready-made portfolios have performed very well. But what does Nutmeg actually invest in? Let’s take a look under the bonnet of this robo-advisor. Nutmeg’s ready-made portfolios With Nutmeg, there are five different types of

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Nutmeg

Nutmeg Introduces Thematic Portfolios

Nutmeg the discretionary investment manager now owned by JP Morgan has added a new thematic portfolio style to its range of products. New Nutmeg Thematic Portfolios The new Thematic Portfolios, from the investment manager, will allow Nutmeg clients to put their money directly into the trends and themes that will shape our future. Nutmeg will

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John Lewis partners with Nutmeg to offer investment and savings

The John Lewis Partnership, the owner of department and grocery stores beloved by UK middle-class professionals, is branching out into financial services, through a joint venture with Robo adviser Nutmeg Investments. The retailer will offer its customers access to Stocks and Shares ISAs, Junior ISAs and a general investment account. John Lewis already offered credit

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JP Morgan buys Nutmeg for £700m as it moves into UK digital banking

US banking giant JP Morgan made a surprising move by announcing the acquisition of Nutmeg, subject to regulatory approval, for an undisclosed sum. Nutmeg was one of the first investment platforms in the UK to embrace so-called Robo-advice,  and it has amassed more than 130,000 clients and is currently managing around £3.50 billion in assets.

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Nutmeg FAQ:

Yes, Nutmeg is regulated by the FCA which means that your funds may be protected (up to a point) by the FSCS. However, it’s important to note that when you invest the value of your portfolio can go up as well as down.

Using a fully managed investment account is worth it if you are not confident in choosing specifically what you want to invest in for your future. By using a managed platform like Nutmeg, they regularly adjust your portfolio to balance risk.

Nutmeg’s fixed allocation fees are some of the lowest in the industry and cheaper than Wealthify and Moneyfarm, However, their other portfolios are slightly higher. You can compare robo-advisor fees here.

Nutmeg invest in ETFs to build globally diversified portfolios, these are tailored to your goals and risk profile, and invested in exchange traded funds (ETFs). ETFs are a great way to invest as they follow the stock market and give you exposure to a wise range of investments without having to buy each one. You can read more in our guide to ETFs.

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