- Experts highlight that Revolut Ultra offers a range of premium benefits, including 5% cash back on initial purchases and access to exclusive travel lounges. However, they note that while the rewards are appealing, there are better options available for high-value accounts, and the overall rating stands at 3.6/5.
- Across 539 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the app's user-friendliness, instant access to account information, and competitive currency exchange rates. Many users appreciate the innovative features and seamless international transactions, although some express concerns about customer service responsiveness and account management issues.
Revolut Ultra Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Revolut Ultra across four key areas of our review framework.
- Cost3.5
- Rewards4.0
- Safety3.5
- Customer Service3.5
Pros
- Good rewards
- Innovative bank
- Kudos card
Cons
- Can get better rewards else where
- Not suitable for high value accounts
See full expert review
Our verdict
Ultra is Revolut's exclusive top-tier membership category which sits above the firm's existing premium memberships.
Would-be super-app Revolut has added a new membership tier to its services with the introduction of Ultra, a platinum card and account designed to spearhead a refined luxury lifestyle.
Revolut says the Ultra account is aimed at ambitious explorers who are interested in a luxury lifestyle, which Revolut sees as an important and growing consumer segment.
The Ultra account concept was unveiled by Revolut last year, and potential customers in the UK and Europe added their names to the waiting list.
In fact, Revolut has had more than 430,000 expressions of interest in the new account from within Europe, 88,000 of which, hailed from the UK.
The wait is now over as the new high-end account has gone live.
Summary
Ultra benefits
Ultra account holders will receive numerous benefits, including 5% cash back on purchases made within the first month of account opening.
Access to up-scale travel lounges in more than 1400 airports, across the globe, and "any cause" cancellation insurance should travel plans go awry.
Alongside cashback of up to 10% from hotel bookings and expenditures, made via Revolut's own booking service, Revolut Stays.
There are also unlimited currency conversions and money transfers, backed up by a 24/7 member support and call-back service, alongside access to a host of subscription services provided by Revolut's partners which include the FT, WeWork, Nord VPN and ClassPass.
Ultra members will also get reduced crypto trading fees as well as annual interest paid on daily savings held in GBP or US dollars.
Revolut values the Ultra account's annual benefits package at an impressive £4100.
Ultra cost
Revolut Ultra will cost UK members £540.00 per annum or £55.00 per month.
Speaking about the launch of the Ultra account Tara Massoudi, Revolut’s General Manager of Premium Products, said:
“An increasing number of our customers are interested in travel, lifestyle & investment products that offer top-of-the-line experiences. This growing consumer market is redefining luxury, making it more functional and present in day-to-day life. They want to build a steady passive income, but also enjoy life, keep up to date with the latest trends and travel the world.”
She added:
“In response to our customer's demands, we’re launching this new bespoke membership that we envision as the ultimate travelling and lifestyle companion”
Everyone likes to be made to feel special even if they pay for the privilege.
This new high-end membership option will likely appeal to aspiring globetrotters and digital nomads alike.
How Revolut must wish they could offer full-service banking alongside it.
Customer reviews for Revolut
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 539 reviews
- Excellent73%
- Very good16%
- Basic6%
- Poor2%
- Bad3%
Read customer reviews
Excellent
Availability of information about my accounts is instant. eg interest added on a daily basis, exchange rates (very relevant for $, Euro and Paraguayan Guaranie) and ease of foreign transfers.
Easy
Easy to use and is great with currency exchange
Honest
They make everything clear and easy to understand, they also allow you to see exactly what is happening with your money.
Flexible
Flexibility, decent currency conversion rates, which both in country and when travelling.
helpful
Gives access to lots of providers on one platform
Innovative
Innovative features that are inline with modern everyday living and spending. Technology advancements that other mainstream banks either can't do or take a long time to achieve.
Rewarding
It gives you points every time you make a purchase and those points can be used at a number of different companies.
It is great for currency conversion and to use when travelling.
Rather efficient
Prices, most of the times good customer service, good debitcard service, ok exchange rates...
Quick
Great app and comms
Transparent
Revolut provides a one-stop-shop for current/savings/trading/exchange etc in an easy to use app. The chat bot is also very good compared to others I have tried.
innovative
they are an exciting brand as they disrupt. i like their mobile app as easy to use.
Excellent
I was initially very cautious with Revolut but since they became an official bank I signed up and never looked back. Excellent app for daily banking and as we live in the EU but paid a UK pension, it is ideal for money conversion. Any complaints I have made against wrong payments have been resolved immediately. The AI chatbot is an excellent tool.
avanced
Good and innovative technology on their app
Trustable
Excellent banking experience with Revolut. The service is reliable, secure, and very convenient. I really appreciate the professional customer service, smooth transactions, and user-friendly banking system. A trustworthy and comfortable banking experience that I highly recommend.
App champion
Revolut makes managing day-to-day finances and foreign currency completely effortless. As someone using it regularly in the UK and abroad, the exchange rates and real-time spending notifications are unmatched. I primarily use it for hassle-free travel spending, splitting bills with friends, and setting up single-use virtual cards for secure online shopping.
Revolut is my go-to account whenever I travel outside the UK. The exchange rates save me money on every trip, and the disposable virtual cards give me total peace of mind when spending online. The app interface is vastly superior to traditional high-street banks, making international spending and transfer tracking seamless.
The app experience is fast, intuitive, and loaded with useful features. I use Revolut as my main hub for discretionary spending and short-term savings. Tools like Vaults for round-up spare change, organised Pockets for subscriptions, and instant transfer alerts give me full visibility over my monthly budget.
Fraud- Services did not provided but paid for
Very disappointing experience — misleading advertising and poor service
I paid for accommodation that was advertised as including specific services and facilities, including breakfast, but what was actually provided did not match what was advertised. Several of the promised services were simply not fulfilled.
I consider this extremely misleading. Customers pay based on the description and promises made at the time of booking, and those promises should be honoured.
I also contacted Revolut regarding the issue, but the customer service and handling of the case were very disappointing. I paid for a service that I did not receive as advertised, yet I did not feel that Revolut properly protected me as a customer or adequately addressed the problem.
Overall, this experience has seriously damaged my trust in both the merchant and the way Revolut handled the dispute. I would strongly recommend checking every detail before paying, because what is advertised may not necessarily be what you actually receive.
Reliability
Instant transfers
Clear
Clarity and transparency over services offered.
Revolutionary
Everything is on point and innovative. Love the platform.
Informatio
Keeps me updated on crypto markets and the movement of my crypto.
Ultra is Revolut’s exclusive top-tier membership category which sits above the firm’s existing premium memberships. Would-be super-app Revolut has added a new membership tier to its services with the introduction of Ultra, a platinum card and account designed to spearhead a refined luxury lifestyle.
Revolut says the Ultra account is aimed at ambitious explorers who are interested in a luxury lifestyle, which Revolut sees as an important and growing consumer segment. The Ultra account concept was unveiled by Revolut last year, and potential customers in the UK and Europe added their names to the waiting list.
In fact, Revolut has had more than 430,000 expressions of interest in the new account from within Europe, 88,000 of which, hailed from the UK. The wait is now over as the new high-end account has gone live.
Revolut Ultra benefits
Ultra account holders will receive numerous benefits, including 5% cash back on purchases made within the first month of account opening.
Access to up-scale travel lounges in more than 1400 airports, across the globe, and “any cause” cancellation insurance should travel plans go awry.
Alongside cashback of up to 10% from hotel bookings and expenditures, made via Revolut’s own booking service, Revolut Stays.
There are also unlimited currency conversions and money transfers, backed up by a 24/7 member support and call-back service, alongside access to a host of subscription services provided by Revolut’s partners which include the FT, WeWork, Nord VPN and ClassPass.
Ultra members will also get reduced crypto trading fees as well as annual interest paid on daily savings held in GBP or US dollars.
Revolut values the Ultra account’s annual benefits package at an impressive £4100.
Is the cost of Revolut Ultra worth it?
Revolut Ultra will cost UK members £540.00 per annum or £55.00 per month.
Speaking about the launch of the Ultra account Tara Massoudi, Revolut’s General Manager of Premium Products, said:
“An increasing number of our customers are interested in travel, lifestyle & investment products that offer top-of-the-line experiences. This growing consumer market is redefining luxury, making it more functional and present in day-to-day life. They want to build a steady passive income, but also enjoy life, keep up to date with the latest trends and travel the world.”
She added:
“In response to our customer’s demands, we’re launching this new bespoke membership that we envision as the ultimate travelling and lifestyle companion”
Everyone likes to be made to feel special even if they pay for the privilege.
This new high-end membership option will likely appeal to aspiring globetrotters and digital nomads alike.
How Revolut must wish they could offer full-service banking alongside it.
With over 35 years of finance experience, Darren is a highly respected and knowledgeable industry expert. With an extensive career covering trading, sales, analytics and research, he has a vast knowledge covering every aspect of the financial markets.
During his career, Darren has acted for and advised major hedge funds and investment banks such as GLG, Thames River, Ruby Capital and CQS, Dresdner Kleinwort and HSBC.
In addition to the financial analysis and commentary he provides as an editor at GoodMoneyGuide.com, his work has been featured in publications including Fool.co.uk.
As well as extensive experience of writing financial commentary, he previously worked as a Market Research & Client Relationships Manager at Admiral Markets UK Ltd, before providing expert insights as a market analyst at Pepperstone.
Darren is an expert in areas like currency, CFDs, equities and derivatives and has authored over 260 guides on GoodMoneyGuide.com.
He has an aptitude for explaining trading concepts in a way that newcomers can understand, such as this guide to day trading Forex at Pepperstone.com
Darren has done interviews and analysis for companies like Queso, including an interview on technical trading levels.
A well known authority in the industry, he has provided interviews on Bloomberg (UK), CNBC (UK) Reuters (UK), Tiptv (UK), BNN (Canada) and Asharq Bloomberg Arabia.