- Experts highlight that Revolut Ultra offers a range of attractive benefits, including 5% cash back on purchases in the first month and access to upscale travel lounges worldwide. However, they note that while the rewards are appealing, there are better options available for high-value accounts, and the overall rating stands at 3.6/5.
- Across 524 user reviews on Good Money Guide, averaging 4.5/5, customers frequently commend the app's user-friendliness, instant money transfers, and excellent customer service. However, some users express dissatisfaction with account freezes and misleading service claims, indicating a mix of positive experiences alongside significant concerns regarding reliability and support.
Revolut Ultra Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Revolut Ultra across four key areas of our review framework.
- Cost3.5
- Rewards4.0
- Safety3.5
- Customer Service3.5
Pros
- Good rewards
- Innovative bank
- Kudos card
Cons
- Can get better rewards else where
- Not suitable for high value accounts
See full expert review
Our verdict
Ultra is Revolut's exclusive top-tier membership category which sits above the firm's existing premium memberships.
Would-be super-app Revolut has added a new membership tier to its services with the introduction of Ultra, a platinum card and account designed to spearhead a refined luxury lifestyle.
Revolut says the Ultra account is aimed at ambitious explorers who are interested in a luxury lifestyle, which Revolut sees as an important and growing consumer segment.
The Ultra account concept was unveiled by Revolut last year, and potential customers in the UK and Europe added their names to the waiting list.
In fact, Revolut has had more than 430,000 expressions of interest in the new account from within Europe, 88,000 of which, hailed from the UK.
The wait is now over as the new high-end account has gone live.
Summary
Ultra benefits
Ultra account holders will receive numerous benefits, including 5% cash back on purchases made within the first month of account opening.
Access to up-scale travel lounges in more than 1400 airports, across the globe, and "any cause" cancellation insurance should travel plans go awry.
Alongside cashback of up to 10% from hotel bookings and expenditures, made via Revolut's own booking service, Revolut Stays.
There are also unlimited currency conversions and money transfers, backed up by a 24/7 member support and call-back service, alongside access to a host of subscription services provided by Revolut's partners which include the FT, WeWork, Nord VPN and ClassPass.
Ultra members will also get reduced crypto trading fees as well as annual interest paid on daily savings held in GBP or US dollars.
Revolut values the Ultra account's annual benefits package at an impressive £4100.
Ultra cost
Revolut Ultra will cost UK members £540.00 per annum or £55.00 per month.
Speaking about the launch of the Ultra account Tara Massoudi, Revolut’s General Manager of Premium Products, said:
“An increasing number of our customers are interested in travel, lifestyle & investment products that offer top-of-the-line experiences. This growing consumer market is redefining luxury, making it more functional and present in day-to-day life. They want to build a steady passive income, but also enjoy life, keep up to date with the latest trends and travel the world.”
She added:
“In response to our customer's demands, we’re launching this new bespoke membership that we envision as the ultimate travelling and lifestyle companion”
Everyone likes to be made to feel special even if they pay for the privilege.
This new high-end membership option will likely appeal to aspiring globetrotters and digital nomads alike.
How Revolut must wish they could offer full-service banking alongside it.
Customer reviews for Revolut
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 524 reviews
- Excellent73%
- Very good16%
- Basic6%
- Poor2%
- Bad3%
Read customer reviews
Fraud- Services did not provided but paid for
Very disappointing experience — misleading advertising and poor service
I paid for accommodation that was advertised as including specific services and facilities, including breakfast, but what was actually provided did not match what was advertised. Several of the promised services were simply not fulfilled.
I consider this extremely misleading. Customers pay based on the description and promises made at the time of booking, and those promises should be honoured.
I also contacted Revolut regarding the issue, but the customer service and handling of the case were very disappointing. I paid for a service that I did not receive as advertised, yet I did not feel that Revolut properly protected me as a customer or adequately addressed the problem.
Overall, this experience has seriously damaged my trust in both the merchant and the way Revolut handled the dispute. I would strongly recommend checking every detail before paying, because what is advertised may not necessarily be what you actually receive.
Reliability
Instant transfers
Clear
Clarity and transparency over services offered.
Revolutionary
Everything is on point and innovative. Love the platform.
Informatio
Keeps me updated on crypto markets and the movement of my crypto.
Avoid keeping your money with Revolut
My account has been frozen since 29 May 2025 because of a £164 transfer from my own bank account in Kazakhstan to my own Revolut account in UK. The transfer was made over 13 months earlier.
I provided everything they asked for: bank statements, proof of income, and clear evidence that these were my own funds. Despite this, my account remains blocked, leaving me without access to money I use for my children’s activities, phone bills, and everyday expenses.
Customer support is useless - they only send automated, copy-and-paste replies and never provide any meaningful updates. A £164 transfer between my own accounts should not result in months of being locked out of my money.
If this can happen over such a small, fully documented transfer, it can happen to anyone. Think twice before trusting Revolut with money you may need.
THIEVES
THIEVES
Refusing to let me sell an investment which is not suspended on the exchange or on other trading sites. So effectively they have stolen my funds . BEWARE using this company is dangerous to your finances .
The reply from Revolut is disengenous as I have only listed the review after exhaustive chats , email and a complaint. They still refuse to take responsibility. Now as of a week later I still cannot close my account or gain access to my funds . They dismissed my complaint and suggested I contact the ombudsman. In the meantime they have my funds. THIEVES and SCAMMERS
Fraudster Bank
FUNDS NOT SAFE WITH THIS BANK. THIS BANK INDULGES IN FRAUD
Excellent
Everything
Multiple way to grow money
Always the best exchange offer
Seamless
Disgusting company
Absolutely sick of this company not closing an inactive account from over 3 years ago. Just send rude, blunt emails. So unhelpful and zero customer compassion or care
Unaccredited nonsense
Please just enter into your Google search "revolut scam" and educate yourself before joining. Read BBC, Guardian, and Reddit articles/posts. Selfie camera doesn't work, and they refuse to offer an alternative login method, so I can't access my money. Keep getting same automated response(do some work you twits). They heavily spam my email, though. No customer service so imagine being stuck abroad with these absentee idiots as your lifeline, best learn to beg or busk in the local language. Check these articles for more info:
www.bbc.co.uk/news/articles/c9wkzv1zk91o
www.theguardian.com/money/2024/apr/10/im-a-victim-of-scammers-but-revolut-says-no-to-a-refund
www.bbc.co.uk/news/articles/cj6epzxdd77o
Very good digital service provider
Easy to use app and banking experience, recommended.
Best bank I've been with
Amazing banking features and customer service
Super prilojenie nice
Super prilojenie nice
Currency made easy
Love how clear and easy to use the app is !
Easy transactions
Best app so far
Reliable and friendly banking
Revolut is one of the best online bank in UK is reliable, efficient and effective in all there financial aspects both in security, investment and management of financial services to general public. It worth recommending.
Ultra is Revolut’s exclusive top-tier membership category which sits above the firm’s existing premium memberships. Would-be super-app Revolut has added a new membership tier to its services with the introduction of Ultra, a platinum card and account designed to spearhead a refined luxury lifestyle.
Revolut says the Ultra account is aimed at ambitious explorers who are interested in a luxury lifestyle, which Revolut sees as an important and growing consumer segment. The Ultra account concept was unveiled by Revolut last year, and potential customers in the UK and Europe added their names to the waiting list.
In fact, Revolut has had more than 430,000 expressions of interest in the new account from within Europe, 88,000 of which, hailed from the UK. The wait is now over as the new high-end account has gone live.
Revolut Ultra benefits
Ultra account holders will receive numerous benefits, including 5% cash back on purchases made within the first month of account opening.
Access to up-scale travel lounges in more than 1400 airports, across the globe, and “any cause” cancellation insurance should travel plans go awry.
Alongside cashback of up to 10% from hotel bookings and expenditures, made via Revolut’s own booking service, Revolut Stays.
There are also unlimited currency conversions and money transfers, backed up by a 24/7 member support and call-back service, alongside access to a host of subscription services provided by Revolut’s partners which include the FT, WeWork, Nord VPN and ClassPass.
Ultra members will also get reduced crypto trading fees as well as annual interest paid on daily savings held in GBP or US dollars.
Revolut values the Ultra account’s annual benefits package at an impressive £4100.
Is the cost of Revolut Ultra worth it?
Revolut Ultra will cost UK members £540.00 per annum or £55.00 per month.
Speaking about the launch of the Ultra account Tara Massoudi, Revolut’s General Manager of Premium Products, said:
“An increasing number of our customers are interested in travel, lifestyle & investment products that offer top-of-the-line experiences. This growing consumer market is redefining luxury, making it more functional and present in day-to-day life. They want to build a steady passive income, but also enjoy life, keep up to date with the latest trends and travel the world.”
She added:
“In response to our customer’s demands, we’re launching this new bespoke membership that we envision as the ultimate travelling and lifestyle companion”
Everyone likes to be made to feel special even if they pay for the privilege.
This new high-end membership option will likely appeal to aspiring globetrotters and digital nomads alike.
How Revolut must wish they could offer full-service banking alongside it.
With over 35 years of finance experience, Darren is a highly respected and knowledgeable industry expert. With an extensive career covering trading, sales, analytics and research, he has a vast knowledge covering every aspect of the financial markets.
During his career, Darren has acted for and advised major hedge funds and investment banks such as GLG, Thames River, Ruby Capital and CQS, Dresdner Kleinwort and HSBC.
In addition to the financial analysis and commentary he provides as an editor at GoodMoneyGuide.com, his work has been featured in publications including Fool.co.uk.
As well as extensive experience of writing financial commentary, he previously worked as a Market Research & Client Relationships Manager at Admiral Markets UK Ltd, before providing expert insights as a market analyst at Pepperstone.
Darren is an expert in areas like currency, CFDs, equities and derivatives and has authored over 260 guides on GoodMoneyGuide.com.
He has an aptitude for explaining trading concepts in a way that newcomers can understand, such as this guide to day trading Forex at Pepperstone.com
Darren has done interviews and analysis for companies like Queso, including an interview on technical trading levels.
A well known authority in the industry, he has provided interviews on Bloomberg (UK), CNBC (UK) Reuters (UK), Tiptv (UK), BNN (Canada) and Asharq Bloomberg Arabia.