How to get the best exchange rate when sending money abroad from Canada

Send money to Canada

There are several options to send money abroad from Canada, and the best method depends on how much you want to send and if you need the money now. For instance, if you only have a small amount of money to send abroad, then a money transfer app is the best option. But, if you are sending a large amount for a relocation, holiday house purchase, or for a business you will be better of with a currency broker.

It never pays to send money abroad with a bank wire transfer

Bank wire transfers are the traditional method where you can transfer funds directly from your Canadian bank account to an overseas bank account. It is a secure and reliable option, but it can be relatively expensive, especially for smaller amounts, as banks often charge fees for international transfers. It is best to avoid sending money abroad through your bank as you don’t get any control over the exchange rates and it is very expensive.

Use an online money transfer app for small amounts

Several online money transfer services, such as TransferWise (now Wise), Remitly, PayPal, Xoom, and WorldRemit, offer convenient and cost-effective options to send money internationally. These platforms often provide competitive exchange rates and lower fees compared to traditional banks. They allow you to transfer funds online or through mobile apps.

Remitly Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
7.6/10Basic

Based on 36 customer reviews and our expert analysis

  • Good Money Guide experts rate Remitly as a low-cost money transfer app, highlighting its affordability and ease of use, particularly for new customers who benefit from better exchange rates on their first £1,000. However, they note limitations in foreign exchange analysis and educational resources, alongside a total rating of 3.8/5.
  • Across 36 user reviews on Good Money Guide, averaging 3.8/5, customers frequently mention issues with customer service, citing poor communication and delays in money transfers as significant concerns. Positive feedback often highlights the simplicity of the platform, but frustrations with the reliability of service and difficulties in resolving problems are also common themes.

Remitly Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
3.8Basic

Our experts have rated Remitly across five key areas of our review framework.

  • Pricing4.5
  • Market Access3.5
  • Online Platform4.5
  • Customer Service4.5
  • Research & Analysis2.0
Pros
  • Cheap
  • Easy
  • Safe
Cons
  • Limited FX analysis
  • Limited educational articles
  • Online only
See full expert review

Our verdict

Remitly is a low-cost money transfer app that was founded in 2011. Since then it has grown to service over 4.5 million active customers transferring money to 13 different countries. Remitly went public in 2021, and it’s shares are listed on the NASDAQ exchange valuing the company at around $4.9bn.

Summary

Remitly is a cheap and easy way to send small amounts of money abroad. Especially if you are a new customer, as you get better exchange rates on your first £1,000 sent abroad.

Remitly Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 36 reviews

  • Excellent50%
  • Very good19%
  • Basic11%
  • Poor0%
  • Bad19%
Read customer reviews
Remitly offers competitive rates on...
Joanna Green ·

Remitly offers competitive rates on international currency transfers.

1/5
GMG Awards Voter: [118254652740] ·

Pros:
Ok for the very basic

Cons:
Do more currencies eg Mozambique to more banks

5/5
GMG Awards Voter: [118253458307] ·

Pros:
Ravi

5/5
GMG Awards Voter: [118249767711] ·
5/5
GMG Awards Voter: [118249304057] ·
5/5
GMG Awards Voter: [118247313173] ·
5/5
GMG Awards Voter: [118246739290] ·

Pros:
Exchange rate and fast transaction

Cons:
Nothing

5/5
GMG Awards Voter: [118245152280] ·

Pros:
low fee and ease of transaction

Cons:
as promised pay the customer when they introduce new client to REMITLY

5/5
GMG Awards Voter: [118244838691] ·
3/5
GMG Awards Voter: [118244219427] ·

Pros:
Ns

Cons:
Na

5/5
GMG Awards Voter: [118244032150] ·
4/5
GMG Awards Voter: [118243972453] ·

Pros:
Modern and also offer a reliable rate and competitive rates

3/5
GMG Awards Voter: [118243752859] ·

Pros:
Nothing

Cons:
Never used so I canÔÇÖt comment

4/5
GMG Awards Voter: [118243694869] ·

Pros:
Good value

Cons:
Increase the number of countries to which we can send money

5/5
GMG Awards Voter: [118243691486] ·

Pros:
Transferred currency abroad swiftly and at low fees.

Cons:
N/A

5/5
GMG Awards Voter: [118241161616] ·

Pros:
exchange rate

Cons:
More countries

Leave a review

Your rating

Rate specific areas (optional)
Ease of use
Value for money
Customer service

Wise Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.6/10Very good

Based on 237 customer reviews and our expert analysis

  • Good Money Guide experts commend Wise as one of the most affordable and user-friendly options for international money transfers, highlighting its innovative approach to circumventing traditional banking fees. However, they note the absence of phone support as a drawback, particularly for larger transactions, and recommend considering a currency broker for significant amounts.
  • Across 237 user reviews on Good Money Guide, averaging 4.4/5, customers frequently praise Wise for its speed, ease of use, and competitive rates. However, there are significant concerns regarding customer service, with many users reporting issues with account deactivation and unresponsive support, particularly during urgent situations. While many appreciate the transparency of fees, frustrations arise from experiences of funds being held and difficulties in resolving problems.

Wise Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.2Very good

Our experts have rated Wise across five key areas of our review framework.

  • Pricing5.0
  • Currencies4.5
  • Online Platform4.5
  • Customer Service4.0
  • Research & Analysis3.0
Pros
  • Cheap
  • Easy
  • Fast
Cons
  • Phone support hard to find
  • Only suitable for smaller transfers
See full expert review

Our verdict

Wise Won Best Money Transfer App in the 2025 Good Money Guide Awards. Wise is one of the best (and cheapest) money transfer apps for sending currency abroad since it pioneered peer-to-peer (P2P) low cost international payments. Wise helps people send money abroad for much less than it would cost to do it through a high street bank. It was launched as TransferWise in 2011 as a P2P currency network, but has since grown to provide money transfers to over 15 million customers sending more than £9 billion a month.

Is Wise a Good Money Transfer App?

Best Money Transfer App 2025Yes, Wise is one of the cheapest and easiest ways to send money abroad. Highly recommended. Wise also won Best Money Transfer App in the 2025 Good Money Guide Awards.

But in a nutshell... Should you use Wise? Yes. Is it cheap? Yes. Is it easy to use? Yes. Is it safe? Yes.

Since Wise was founded back in 2011, I've followed its progress. There are many firms that shout loudly about wanting to disrupt an industry. But most of the time, it's marketing hyperbole.

However, in Wise's case, it has disrupted how we send money around the world – by making it cheap and making it easy.

The only reason not to use Wise is if you already bank with Starling, as the fees are pretty similar and you probably don't want another app on your phone if you don't need it.

Truly Disruptive

A few years ago, before Wise was founded, I wanted to send €30 to a friend in Munich. It was an absolute nightmare. I was banking with NatWest, which wanted £20 as a minimum fee for sending the money to a European bank account. Next I tried PayPal – still expensive. So I withdrew €30 in cash from a Euro cash machine in London, put it in an envelope and sent it through the post.

The only other option was the inconvenience of visiting a Western Union shop.

Thankfully along came TransferWise. It was a boom time for money transfer apps but this one had the best story: it was circumventing "evil" banks by transferring money abroad using P2P networks. If you needed to transfer €30 to Germany, it matched you with someone in Germany who wanted to transfer €30 to England.  No need to do any FX, and therefore less in fees to pay.

It also had fantastic marketing – for example stripping off to the pants in front of the Bank of England to protest "rip-off" banking charges. It was a stroke of genius, really, as British people love seeing naked people, and hate banks.

Of course liquidity gaps need to be filled when there isn't someone on the other side of your transaction and TransferWise used firms like Currency Cloud (now owned by Visa) to ensure that customers always got the best price.

Richard Branson was also an investor. So there you go.

Over the years, Wise as grown by being easy to use and charging low fees.

How Does Wise Work?

Wise offers international money transfers and a multi-currency account with a pre-paid card. You can send 40+ currencies to 160+ countries, and hold 40+ currencies in a Wise account.

You can pay into your Wise account by debit card, credit card or bank transfer. If you have funds in a multi-currency account, you can use those to fund a transfer when sending money abroad. And you can choose to lock in a rate for up to 48 hours.

Wise says international transfers typically arrive in seconds.

Wise matches up buyers and sellers of currency in different countries, rather than physically transferring money internationally.

Wise Customer Service

We've marked Wise down a bit as it doesn't provide a telephone number. This is fine for small transactions but if you're sending a large amount of money abroad, you may be better off using a currency broker. Wise does offer a call back service for amounts over £80,000, though.

With a broker, you can phone up an account executive or dedicated dealer, who can provide updates on your transfer or help out immediately with any issues.

But all in all, Wise customer support, is fairly efficient.

Is Wise Safe?

Wise is about as safe as you can get for sending small amounts of money abroad.

Wise is not a bank – it doesn't have a banking licence in the UK but is authorised by the Financial Conduct Authority as an "e-money business", which means funds are ring-fenced but not protected by the Financial Services Compensation Scheme (FSCS).

Wise is listed on the LSE (LON:WISE) with at market cap of around £9.6 billion, as at January 2026. That is well up from where it was at its IPO, but even though lots of tech firms listed in 2021, it was a pretty bad time to come to market, and most have performed poorly since then because of overall market conditions and over ambitions venture capitalists wanting a return on their investments. So the stock markets also think Wise is pretty good.

Since TransferWise launched, the group has grown to provide money transfers to over 15 million customers sending more than £12 billion a month.

It's a shame it is planning on ditching the London stock markets for the glamour of high valuations in the US.

Using a listed app is helpful as you can see how it's faring financially. If the Wise share price starts to go down, this could indicate potential financial problems and be a sign to switch to a different app.

Apps & Platform

Wise makes it incredibly easy to transfer money abroad – the app is really simple to use. If you have a large amount of money to send, you're better off with a currency broker because they can help with market timing and lock in exchange rates with forward contracts and currency options. Plus if you ask nicely and are transferring enough money, a broker might undercut Wise's exchange rates and fees. Remember, that in FX, everything is negotiable.

Wise is also venturing into other products, like multi-currency bank accounts and investing.

Pricing

Wise is among the cheapest money transfer apps and it displays the fees clearly on the website and app, but it's not the absolute cheapest. We found Atlantic Money offering GBP-USD transfers at the interbank rate plus £3. But I suspect that isn't sustainable and it's only one corridor, while Wise offers 21 currencies. If you want to know more about Atlantic Money, you can read my interview with the founders, Neeraj Baid and Patrick Kavanagh (who helped build Robinhood), and make up your own mind about the service.

Research & Analysis

Wise doesn't really have any currency forecasts, which is fine because exchange rates are hard to predict. But it would be nice to have at least some commentary on the markets.

We've given Wise a mid-ranking for research and analysis as it does provide lots of excellent guides online and has a good insight tab on the app which can help you see where your account money is being spent.

If you want currency forecasts, you can read our regularly updated analysis of whether now's a good time to buy USD or EUR.

Is Wise a Bank?

No. The company does not hold a UK banking licence and your balance is not protected by the FSCS.

You can get interest on cash held in your Wise account with their money market investment products "Wise Assets". For more info, read our guide on how to earn the best interest rates from money you hold with Wise.

Wise is primarily a low-cost international money transfer app that allows you to save money when sending money abroad. However, Wise provides some of the features that banks also provide, such as holding and exchanging multiple currencies, and sending and receiving payments. And you can have a multi-currency account with a pre-paid debit card.

The firm is authorised as an "e-money" provider, which means your money has some protection but not as much as it would have with a bank. Money in bank accounts is protected by the FSCS guarantee, which covers balances up to £120,000 per eligible person, per bank.

Wise lets customers send payments to more than 160 countries and spend internationally with the Wise card. Local bank details are provided for up to 9 currencies including US dollars, pounds sterling and euros.

If you are looking for a bank account in the UK, you can see a list of current bank account switching offers here.

Wise Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.4Very good

Based on 237 reviews

  • Excellent68%
  • Very good16%
  • Basic8%
  • Poor1%
  • Bad7%
Read customer reviews
The money has never reached the recipient
Nina ·

I made a transfer to a Canadian company 1.5 months ago, and the funds have not yet been received. After multiple emails, Wise insists that the money was paid out. However, I have received an official statement from the recipient’s bank confirming that the money has not been received. Wise's complaints department sent me a final letter stating that, according to their records, the funds were paid out.

Additionally, Wise states the following in their Customer Agreement regarding their responsibility for losses:
Quote from Wise's Terms:
"Our Customer Agreement also explains our responsibility for losses in Section 29:
29.1 Unforeseeable loss or damage. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during your sign-up process.
29.9 We are not liable for things which are outside of our control. We (and our affiliates) cannot be liable for our inability to deliver or delay because of things which are outside our control."

Despite these terms, Wise has not been able to resolve this issue, and the money has still not been delivered as promised.

find it irresponsible that Wise does not conduct any investigations into the matter. The Canadian bank associated with Wise is unable to provide any information, as everything goes through Wise. Wise must be capable of tracking the funds and providing precise details about where exactly the money is, who received it, and to which bank account it was deposited.

I would advise everyone to be cautious when transferring large sums of money with Wise. They are not capable of executing a secure money transfer!

Beware: Wise's Unethical Policies and Unresponsive Support Cost My Business
Tristan ·

I am sharing my experience with Wise to warn fellow business owners about the serious risks and unacceptable practices you may encounter if you choose to use their services.
My business, is a legally registered travel agency in the UK, and I relied on Wise to manage payments for my photography and cultural tours, primarily in South America. Things took a turn for the worse when Wise froze my account and accused my business of violating their Acceptable Use Policy, citing my once-a-year humanitarian trip to Cuba.
Despite explaining multiple times that:
No Cuba-related transactions were ever processed through Wise (I use a separate European bank for this purpose),
My tours comply with the “Support for Cuban People” category authorized by OFAC, designed to help Cuban citizens outside state control,
Wise completely ignored the facts. Their customer support team responded with automated messages, refused to engage in any meaningful dialogue, and even lied, claiming they didn't monitor my emails—despite clear evidence to the contrary. After days of chasing them and providing thorough documentation, they chose to close my account without justification.

The Consequences:
Wise left my business in chaos, disrupting essential transactions and client arrangements.
Their rigid policies align with sanctions widely condemned by the global community, and in doing so, they indirectly support humanitarian suffering.
The Bottom Line:
Wise is unreliable, unresponsive, and unethical. If your business has any complexity or humanitarian focus, beware: Wise will shut you down without notice or explanation, and customer support will abandon you. Their actions have serious real-world consequences.

Avoid Wise if you value your business stability or require ethical and accountable financial services. There are far better alternatives out there that won’t put your livelihood at risk Beware: Wise's Unethical Policies and Unresponsive Support Cost My Business

Great service
Judy Anne MacArthur Clark ·

Cost effective and efficient

Ex pat on tour
Adrian Holden ·

Best transfer rate by far for low value (£1000 to £100,000), low cost - pound to euro exchange rates; I wouldn’t use anyone else.

Simplicity
Jackie etheridge ·

It is so simple to use,the rates are great and takes seconds to reach my destination

Okay value for money
HS ·

Better than competitors

There for the long haul.
Bernard Whiting ·

I have found Wise reliable and very solid, with many international transactions completing in seconds!

One of the better ones
Paul ·

If only they were as cheap as they used to be

Misapplication of Sanction Rules
Tim Polomani ·

This financial service banned my transfer to a person residing in the city of Zaporizhzhia, Ukraine. Their rationale was that, in their opinion, Zaporizhzhia is under sanctions. However, this is inaccurate. While the Zaporizhzhia oblast is partially occupied and the occupied areas are under sanctions, the city of Zaporizhzhia remains under governmental control. They have conflated these distinct situations. Despite providing them with numerous resources to clarify this, they have not reviewed them and now intend to restrict my account. This demonstrates a significant level of incompetence in the current political and legal situation.

5/5
Avery Wong ·
Wise has always been easy...
Maria Osmane ·

Wise has always been easy to use to transfer funds and the rates are competitive. Once the money hits their account it is seamlessly sent to the recipient.

prompt
freddy magdalani ·

prompt

Easy to use, fees are...
Karen Blunt ·

Easy to use, fees are too high

OK does the job
Caroline Yates ·

OK does the job

Good app and process but...
Stephen William Lacy ·

Good app and process but there are a lot of layers of charges which make a transfer seem complicated

told me one thing delivered...
Alan Harrison ·

told me one thing delivered another - service not usable

Simple process to deposit funds,...
Alan Keith Brown ·

Simple process to deposit funds, move to a variety of other currencies and spend or transfer to banks in other currencies. Very low charges and money held in Wise account can be invested for you. Excellent bank Facility all round.

Very reasonable rates and quick...
Janelle O’Keeffe ·

Very reasonable rates and quick transfer of funds

Very easy to use app...
Thomas Patterson ·

Very easy to use app for transferring and converting currency with clear fees and no hidden surprises.

VERY GOOD
PAUL PAPSON ·

VERY GOOD

Leave a review

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Currency Brokers are best for large international money transfers

Foreign exchange (FX) brokers specialize in currency exchange and international money transfers. They can often provide more competitive exchange rates compared to banks. Examples of FX brokers include OFX and Currencies Direct. However, it’s important to research and choose a reputable broker with competitive rates and good customer reviews.

Currencies Direct Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.5/10Excellent

Based on 2,291 customer reviews and our expert analysis

  • Good Money Guide experts highlight Currencies Direct as a top choice for large currency transfers, noting their competitive exchange rates and dedicated account support. They have received multiple awards for their service, including "best currency broker" in 2024 and 2023, and scored highly in customer satisfaction and pricing.
  • Across 2,291 user reviews on Good Money Guide, averaging 4.9/5, customers frequently commend the efficiency and professionalism of Currencies Direct, particularly appreciating the quick transfer times and competitive rates. Many users also value the personal support from dedicated account managers, while some express concerns about the registration process requiring extensive personal information.

Currencies Direct Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.6Excellent

Our experts have rated Currencies Direct across five key areas of our review framework.

  • Pricing4.5
  • Market Access4.5
  • Online Platform4.0
  • Customer Service5.0
  • Research & Analysis5.0
Pros
  • Great for large currency transfers
  • Get a dedicated account executive to help with transfers
  • You can send money over the phone or do transfers online
Cons
  • Better for large transfers
See full expert review

Are Currencies Direct a good currency broker?

Yes, Currencies Direct has won many awards from Good Money Guide including "best business currency broker" in 2026 and in our 2024 and 2023 awards Currencies, Direct won "best currency broker". They scored very highly in our customer survey, with very high scores in customer satisfaction and pricing.  Currencies Direct is also a well-established provider founded in 1996 and has 22 offices around the world.

Currencies Direct offer a good service for large international money transfers. They are a well-established and competitive currency broker for buying a property abroad or for international business payments at bank-beating exchange rates.

If you need to send a large amount of money abroad Currencies Direct can give you advice on the timing of a transfer and also get you bank beating exchange rates.

I've been dealing with currency brokers for nearly two decades now. Initially, when I was a prime broker doing currency conversions for institutions, but also as a currency broker myself doing conversions for people buying holiday homes. In this Currencies Direct review I give our ratings based on their nearest peers, and tell you what we think of them after testing them thoroughly. Plus highlight the key costs, facts and figures of their accounts.

A friend recently sent me a WhatsApp asking me what I thought of Currencies Direct. He even included a link to our old review, so clearly, it's time for an updated version.

Instead of long-winded musings on the currency transfer industry or AI generated SEO (or SEM, search engine manipulation as I like to call it), I thought I'd do this review as a series of FAQs about Currencies Direct to provide short and relevant answers to potential questions people who are considering using them may ask. Why you ask? Well, I've been in the currency markets for about 20 years, as both a wholesale currency prime broker and a private client currency broker and these are the questions that people generally asked...

This is pretty much how our conversion went when we discussed Currencies Direct over coffee later that afternoon.

What does Currencies Direct do?

It helps you transfer large amounts of money from one currency and country to another.

What about small amounts of money, is it only for large transfers?

You can send small amounts of money, but to be honest, Currencies Direct is more for larger foreign exchange transactions. A typical customer may be someone buying a holiday home with a couple of large currency transfers for the purchase and then a few recurring smaller transfers afterwards for bills etc.

But can I still send smaller amounts?

Yes, but if you are only sending smaller amounts, you are better off with a money transfer app.

Why is it better for large amounts then?

When you send large amounts of money abroad, you need to think about two things. What the exchange rate will be, and when to send it. Currencies Direct will give you better exchange rates than a bank, and you get more control over when you do the conversion.

How?

You get better exchange rates because the "spread" or "mark up" Currencies Direct charge is better than the banks. Sometimes by about 4%.

Huh?

If you send £100,000 with your bank, the exchange rate markup can be up to 4% so it will cost you about £4,000 in fees. With Currencies Direct, it should be around £250.

My bank told me there were no fees for sending money abroad.

Well yes, there are no fees charged to you as commission, but they are included in the spread.

Do Currencies Direct charge a fee?

They don't charge additional fees. They make their money on the exchange rate spread.

What's the spread?

The spread is the difference between where a currency broker buys the currency and where you buy the currency.

So they mark my price up rather than charge fees?

Yes, take a look at our guide on how to compare exchange rates and come back?

Ok, fine, I'm up to date. But how do I know they are going to give me the best exchange rate?

Just ask them - say verbatim "how far as a percentage will my price be from the mid-market?". They should give you an answer as a percentage. The more money you want to transfer the lower the percentage will be.

Whatever they come back with, ask for less - remember everything is negotiable.

If they can't give you a straight answer, just look for another currency broker that can.

No, I mean, how do I know this is the best time to convert money at the current exchange rate?

You don't, nobody knows where exchange rates will be in the future.

What about currency forecasts and predictions?

They have educated guesses at best. When it comes to foreign exchange it's very easy to protect yourself from losing money, but very difficult to make money from trying to predict exchange rates.

Ok, fine, but I'm buying a villa in Spain at the moment and I need to pay for it in 6 months and I think now is a good time to buy Euros. Can they help me lock in the currency exchange rate?

Yes, that's very good question and bravo for thinking of hedging your upcoming currency exposure?

What?

Sorry, yes you can buy Euros now with a currency forward contract. You can lock in the current Euro exchange rate for up to 12 months with Currencies Direct.

Great - but, there is a bit of a snag, I am selling a UK property that won't complete for a couple of month so can't afford all the Euros just yet.

That's fine, when you use a currency forward you only need to put down a small deposit on the full amount you buy. Usually around 10%.

But is my money safe with Currencies Direct?

Yes, Currencies Direct are authorised by the FCA, so they have to keep client funds separate from their money. These accounts are segregated and the money is protected if they or their bankers go bust. But unlike banks and investment accounts there is no FSCS protection.

Is it a big company then?

Yes, Currencies Direct was founded in 1996, they have over 500 employees, and processed about 550,000 payments last year, totalling £10bn. Blackstone also invested £150m in Currencies Direct.

What's Blackstone?

They are a massive private equity firm that invests in all sorts of things, they have about $10 trillion of investments.

Ok, fine. But how does Currencies Direct work?

You open an account here by requesting a quote through their website or registering online. Then they will assign someone to look after your account who will help you with the transfer.

Do I have to transfer money over the phone or can I do it online?

You can do up to £25k online, but, one of the main benefits of using a currency broker like Currencies Direct is that you get someone to actually talk to. Most people find this helpful when transferring large amounts of money abroad.

Thanks,

Pleasure.

You may also enjoy our interview with the CEO of Currencies Direct, Marc Morley-Freer.

Currencies Direct Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.9Excellent

Based on 2,291 reviews

  • Excellent93%
  • Very good5%
  • Basic1%
  • Poor0%
  • Bad1%
Read customer reviews
Highly Professional
Veronica Ramsay ·

Great personal service, highly responsive, and excellent exchange rates. Thoroughly professional from start to finish and a pleasure to deal with.

Excellent
Christina Weeks ·

Very good website, but also fantastic, personal assistance over the telephone when required! The agents are highly professional, well informed, patient and helpful

Reassuring
Gina Bromley ·

I use Currencies Direct to transfer money. They give the client complete confidence and peace of mind. They take the complications and worries out of what can be a worrying and complicated procedure.

Efficient
Debbie Scott ·

I transfer a substantial amount each year through Currencies Direct who I find to be professional, efficient and fast making my transfers effortless

Very helpful
Karen Benjamin ·

Really good exchange rates. Acts quickly. Used them to transfer large amounts of money to family.

Professional
John Williamson ·

Great easy to use web site. And if you are struggling, you can get to speak to a person, not a bit.

Efficient
Ron Clark ·

An effective friendly service

Trustworthy
Venon Nkosi ·

International money transfer easy and quick.
Website safe to use
They are easily contactable.

Helpful
Callum and Sarah BREINGAN ·

When we had a difficulty transferring money I must say that the team where really helpful in particular a very helpful calm and professional Vishnu, who talked us through the problem to a successful conclusion.

Reliable
Norma Spence ·

Communication and speed of transaction. I know if I need to make a speedy transaction that I can rely on Currencies Direct and they keep me involved each step in the process.

Great
Joyce Goodings ·

Staff are lovely and very helpful

efficient
Jackie Williams ·

I had a very positive experience with Currencies Direct. They were extremely helpful and very prompt and efficient. My allocated caseworker Jamie Hackett explained everything very clearly and I was transferring some inherited money from euros to Sterling (which i had no knwledge about) so I felt very well supported and recieved good clear guidance to all my questions. The whole experience from setting up the account to the eventual transfer (which I did in two stages ) was smooth and timely.

Efficiency
Maja Woodfield ·

They make starting the process of setting up your account, exchanging currency in to separate wallets and also acquiring your debit very easy from start to finish. Excellent hands on service provided and always at the end of the phone ready to help. First class service. Would recommend them to anyone.

Efficient
Sarah Ball ·

Regular Information and currency transfers

Efficient
Lisa McCarthy-MacRae ·

It is so convenient and easy to make my currency transfers to pay small bills in the US while living in the UK. I have had a great experience using Currencies Direct and I will recommend this service to my friends.

Agile
Paul Hanna ·

Moves quickly when asked

Helpful
Chris Heatley ·

Security processes around ordering and paying for currency

Professional. I recently
Marilyn John ·

I recently lost my husband, we have a property in Spain 🇪🇸, I had to pay my solicitor, it took Lloyd's bank, 3,attempts to transfer money out, and still the payment never reached Spain, I was then recommended currencies direct, and in no time the job was done. The gentleman that helped me was amazing, it was peter.hallas@currenciesdirect.com. he understood me and was so compassionate. A truly lovely guy.

Professional
Jill Neal ·

Always helpful, delivers the product well and always efficient.

Extremely efficient
Don Mallett ·

Offers good rates of exchange and efficient money transfers.

Leave a review

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Rate specific areas (optional)
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OFX Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Very good

Based on 49 customer reviews and our expert analysis

  • Good Money Guide experts rate OFX highly as a currency broker, highlighting its bank-beating exchange rates and personal service as key advantages. They note that OFX is particularly beneficial for larger transfers, providing flexibility in timing and the ability to lock in rates for future transactions. The platform is praised for its customer service, receiving a perfect score of 5.0/5, while overall it achieves a total rating of 4.6/5.
  • Across 49 user reviews on Good Money Guide, averaging 4.4/5, customers frequently commend OFX for its competitive exchange rates and responsive customer support. Many users appreciate the personal assistance provided during large transactions, which they find reassuring. However, a few reviews indicate that the service is better suited for larger transfers, with some users expressing a desire for more straightforward processes for smaller amounts.

OFX Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.6Excellent

Our experts have rated OFX across five key areas of our review framework.

  • Exchange Rates4.5
  • Available Currencies4.5
  • Online Platform4.5
  • Customer Service5.0
  • Research & Analysis4.5
Pros
  • Bank beating exchange rates
  • Personal service and good tech
  • Currency hedging solutions
Cons
  • Better for larger transfers
See full expert review

Our verdict

OFX can get you bank beating exchange rates on large currency transfers. OFX is a leading currency broker offering currency services to more than 170 countries around the world. Originally known as OzForex, it was launched by Matthew Gilmour in 1998 as an information only website. Since then, it has grown rapidly handling more than AUD$2000bn transfers for more than a million individual and business customers worldwide.

Is OFX a good currency broker?

Yes, we rate OFX as a very good currency broker as they offer discounted exchange rates, personal service for individual buying a property abroad of for businesses needing more complex services like integrated Amazon payments or currency hedging strategies.

OFX offer a great way to time and save money on large currency transfers for either foreign property purchases international moves or for business transactions.

If you have a large currency conversion coming up OFX can help you reduce costs when buying a holiday home abroad, or moving to another country. These key benefits of using a currency broker like OFX for international property purchases are:

Better exchange rates

Control over the price and time of the conversion

Personal support

OFX Offer Competitive Exchange Rates
When purchasing property abroad, exchange rates can significantly impact the overall cost, especially if you send the money from a traditional high street bank, which can charge up to 4% of the value of the foreign currency. Using a currency broker like OFX means that you can negotiate lower commissions. Whilst FX pricing may seem complicated, it’s quite simple to calculate. We’ve produced guides on ‘how to compare exchange rates‘ and how to avoid ‘honeymoon exchange rates‘, which will help you get better exchange rates when sending money abroad.
Transfer Timing & Flexibility
When you transfer money with your bank you have little or no say over when it is done or at what exchange rate is used, as the bank just provides a rate which you can either accept or not. But OFX will let you set a limit if you have a price in mind and you can also lock in an exchange rate for a future transfer (using forward contracts) or want to set up regular payments for a mortgage.
24/7 Service and Support At OFX
Again, banks are quite impersonal things, and even the new breed of digital banks like Starling and Monzo (who do provide good exchange rates) don’t offer personal services. Large currency transactions for buying property in another country can be stressful, especially when navigating different time zones and dealing with the onerous AML requirements and delays. It’s important and actually quite reassuring to have an account manager at OFX you can call for support, ensuring that you can get help whenever you need it, no matter where you are in the world.

OFX Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.4Very good

Based on 49 reviews

  • Excellent65%
  • Very good14%
  • Basic16%
  • Poor2%
  • Bad2%
Read customer reviews
3/5
GMG Awards Voter: [118245646969] ·
4/5
GMG Awards Voter: [118244817559] ·

Pros:
Better than the banks

5/5
GMG Awards Voter: [118244626171] ·

Pros:
Easy

3/5
GMG Awards Voter: [118244604036] ·

Pros:
easy to use

Cons:
competitive quotes

5/5
GMG Awards Voter: [118244183682] ·
3/5
GMG Awards Voter: [118243794838] ·

Pros:
Nothing

Cons:
Nothing

5/5
GMG Awards Voter: [118220420452] ·

Pros:
Global presence and customer service 24/7 on the phone

Cons:
More currencies

4/5
GMG Awards Voter: [13384568649] ·
5/5
GMG Awards Voter: [13362465036] ·
3/5
GMG Awards Voter: [13299774704] ·
3/5
GMG Awards Voter: [13264096785] ·

Pros:
Better FX rates than a bank

Cons:
N/A

5/5
GMG Awards Voter: [13257265919] ·

Pros:
24/7 service and friendly people with good rates

Cons:
more currencies

5/5
GMG Awards Voter: [13255156412] ·

Pros:
Research, fast transfers

Freddy Rueda @ 03/10/2021 01:54
Freddy Rueda ·

I do recommend dealing with Hugo Horton, quite a great service!

Emma Jane @ 03/10/2021 02:40
Emma Jane ·

I always get great rates from OFX when I pay my family overseas. Easy to use and great service

Hamish Gillespie @ 03/10/2021 04:03
Hamish Gillespie ·

Efficient and friendly service from a friendly and helpful team. Highly competitive rates as well.

Tracey Nicholas @ 03/10/2021 01:13
Tracey Nicholas ·

Professional and friendly service. Excellent rates and a very easy service to use. Highly recommended!

Steve Green @ 03/03/2021 09:19
Steve Green ·

Great service from the team when I was buying a property in Spain. Highly recommend OFX

Ash Huntington @ 03/01/2021 11:09
Ash Huntington ·

Easy to use, great salesa and support team, best rates I've come accross, and I've now got my own currency accounts for taking foreign payments. Excellent.

5/5
GMG Awards Voter: [12040512183] ·

Pros:
24/7 service

Cons:
more currencies

Leave a review

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