Pepperstone UAE Perpetual CFD Trading Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.9/10Very good

Based on 110 customer reviews and our expert analysis

  • Experts highlight Pepperstone's perpetual CFDs as innovative trading instruments that allow for 24/7 market access, appealing particularly to UAE traders. They note the predictable funding rates and the absence of contract expiry as significant advantages, although they caution that the market range is narrower compared to standard CFDs.
  • Across 110 user reviews on Good Money Guide, averaging 4.7/5, customers frequently commend the platform's execution quality, competitive pricing, and responsive customer service. Many users appreciate the tight spreads and the reliability of the trading experience, while some express concerns about the limitations on hedging and occasional execution delays.

Pepperstone UAE Perpetual CFD Trading Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.2Very good

Our experts have rated Pepperstone UAE Perpetual CFD Trading across five key areas of our review framework.

  • Pricing4.5
  • Market Access4.0
  • App & Platform4.0
  • Customer Service4.5
  • Research & Analysis4.0

Pros

  • 24/7 trading, including weekends and holidays
  • No contract expiry or futures rollover
  • Weekly funding rates published in advance
  • Access through established platforms including TradingView, MT5 and cTrader
  • Pepperstone has a physical presence in Dubai

Cons

  • Smaller market range than Pepperstone's standard CFD offering
  • No ownership of the underlying asset
  • Proprietary OTC products rather than exchange-traded contracts
  • Daily funding costs can make longer-term positions expensive
  • Leveraged CFDs are high-risk products
See full expert review

Our verdict

Pepperstone is a global forex and CFD broker that was founded in Melbourne in 2010 and has since expanded internationally, including into the UAE.

For UAE traders, Pepperstone Financial Services LLC is based at Emaar Square in Downtown Dubai and is regulated in the UAE for Introduction and Financial Consultation. Under Pepperstone's UAE arrangement, it introduces and arranges accounts with Pepperstone Markets Limited, the product issuer, which is regulated by the Securities Commission of The Bahamas.

One of the more interesting additions to Pepperstone's UAE offering is perpetual CFDs. These leveraged derivatives allow traders to speculate on the price of selected stocks, indices and commodities without owning the underlying asset. Unlike conventional futures contracts, perpetual CFDs don't expire and Pepperstone makes them available for trading 24/7, including at weekends.

What are Pepperstone perpetual CFDs?

Pepperstone's perpetual CFDs are derivative contracts that track perpetual markets rather than giving you ownership of the underlying investment.

You can go long if you think the market will rise or short if you expect it to fall. There is no fixed expiry date, so positions can theoretically remain open indefinitely, provided you maintain sufficient margin.

Instead of a conventional overnight financing arrangement, Pepperstone sets a funding rate weekly in advance and applies it daily. This makes the cost of keeping a position open more predictable.

For UAE-based traders, one of the biggest attractions is 24/7 access. This means markets can be traded during UAE evenings and weekends rather than being restricted to the normal opening hours of US, European or Asian exchanges.

Pricing

Pepperstone's perpetual CFDs are proprietary OTC derivatives, so pricing is set by Pepperstone rather than on a central exchange.

When we tested the product, spreads were relatively tight on several of the markets we looked at. However, traders should consider both the bid-offer spread and the daily funding charge when comparing the overall cost with conventional CFDs or exchange-traded futures.

The funding rate is fixed weekly in advance and applied daily, which gives traders greater visibility over the potential cost of maintaining a position.

Market Access

Pepperstone's perpetual CFD range is still relatively narrow compared with its broader CFD offering, but the available markets focus on some particularly topical areas.

The range includes stocks, major equity indices and commodities such as gold and oil. There are also less conventional markets designed to give traders exposure to current investment themes, including technology and robotics.

For UAE traders, the combination of oil, gold, US markets and Asian technology stocks is potentially useful because these markets can react significantly to geopolitical and macroeconomic developments outside conventional trading hours.

The main attraction, however, is that perpetual CFDs can be traded 24/7, including weekends and public holidays.

App and platforms

Pepperstone offers a strong selection of trading platforms to UAE customers, including TradingView, MT5, cTrader and Pepperstone's own web platform and mobile app.

Perpetual CFDs can be accessed through Pepperstone's existing trading infrastructure, so you don't need a separate crypto wallet or specialist perpetual futures account.

The best platform will depend on whether you prioritise charting, order management, automation or ease of use. TradingView is particularly strong for charting, while MT5 and cTrader provide more advanced functionality for active traders.

Customer Service

Pepperstone has a local presence in Dubai, with Pepperstone Financial Services LLC based at Emaar Square 3 in Downtown Dubai.

In this review, I contacted Pepperstone using its customer support email. The response wasn't instantaneous, but I received the information I needed and found the service polite and helpful.

Pepperstone also advertises customer support 24 hours a day Monday to Friday and 18 hours a day at weekends, which is particularly relevant given that perpetual CFDs themselves trade 24/7.

Added Value and Research

Pepperstone provides a substantial amount of educational and market content through its UAE website, including trading guides, market analysis, webinars and educational material.

There are also specific guides explaining how perpetual CFDs work, their funding arrangements and how they differ from standard CFDs and conventional futures.

This is useful because perpetual CFDs are relatively new products for many UAE retail traders and have some important differences from the standard CFDs they may already be familiar with.

Regulation and Client Safety

UAE traders should pay particular attention to which Pepperstone entity they are dealing with.

Pepperstone Financial Services LLC is registered at Emaar Square 3, Downtown Dubai and operates in the UAE for Introduction and Financial Consultation. Pepperstone states that this entity introduces and arranges the opening of accounts with Pepperstone Markets Limited.

Pepperstone Markets Limited is based in The Bahamas and is regulated by the Securities Commission of The Bahamas under licence SIA-F217. Pepperstone also has a separate DIFC entity, Pepperstone Financial Services (DIFC) Ltd, regulated by the Dubai Financial Services Authority (DFSA).

As CFDs are leveraged derivatives, losses can occur quickly and traders do not own the underlying shares, commodities or other assets.

Customer reviews for Pepperstone

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.7Excellent

Based on 110 reviews

  • Excellent83%
  • Very good7%
  • Basic8%
  • Poor2%
  • Bad0%
Read customer reviews

Professional

Kim Reilly Β·

They have really great pricing and customer service. Very happy with them!

Trustworthy

Stephanie Brosnan Β·

Pepperstone offers the most competitive spreads on spread betting. The level of customer service they provide is top-tier.

Incredible

Pam Pedro Β·

Their spreads are mind-blowingly low. Lowest Gold spreads I can find even during volatile periods.

Trustworthy

Charlie Mathews Β·

Spread-betting, along with great account management from their account management teams

slick

michael leek Β·

customer service/experience and compliance

Trustworthy

Tilly Rubens Β·

Tight spreads, reliable, good customer service.

Pepperstone is banning hedging

Ali Β·

I think you'll have to update your Pepperstone overview soon because since 09.11.2024 it is banning hedging completely on MT4 spreadbet platform and will operate OCO odrers only.

My first broker

Omaro Abbott Β·

My first broker, very helpful, post youtube videos about the market and zoom calls. What more could you want from a broker

Excellent broker

Moh Β·

Tight spreads, fast withdrawals and good customer service. Overall, they’re a great broker, on top of that they are regulated by top tier regulators.

Plenty of help and advice

Michael Kirkby Β·

I have started using Pepperstone for spread trading and their offers of training material, webinars and advice is second to none. I have learnt much in only a few weeks, and profit daily from the attention Pepperstone have given.

my friend broker

Marjan Trajchevski Β·

Very satisfied.
Excellent service.
TOP

Top of the pips

Royston Β·

A simple to use cost effective platform, very competitive fees, supported by a raft of commentators offering daily observations, technical and fundamental market analysis.
The experienced networking Pepperstone team provide enjoyable and informative webinars. You’ll love their honest analysis.

Excellent

Joe Β·

Pepperstone is very easy to use and their educational content is brilliant

All in all, very good broker. Low commissions. Sometimes late execution, but it is hard to find something better elsewhere

Nikola Β·

All in all, very good broker. It is highly regulated, good customer support and convinient experience during trading on MT5. Could improve affiliate programs and introduce mobile trading platform for all types of accounts.

Extensive

Ian Day Β·

Extensive

Good

Ussumane Sauane Β·

Good

This is the best platform...

Ephraim Okonofuah Β·

This is the best platform I have ever seen in the trading industry. Their customer support are amazing and sincere with their support and services.

100% satisfied

llwyd anwyl Β·

100% satisfied

Very good, no requotes

Mark Β·

Very good, no requotes

Does what it says on...

John Barlow Β·

Does what it says on the tin

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