Interactive Brokers US Stock Trading Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,375 customer reviews and our expert analysis

  • Good Money Guide experts commend Interactive Brokers for its low trading fees, advanced platforms, and exceptional global market access, highlighting that it allows trading on over 90 international exchanges with $0 commissions on US-listed stocks. However, they note that the platform may be complex for beginners and that customer support can be limited for smaller clients.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently praise the platform's low costs, extensive market access, and advanced trading tools. Many users appreciate the user-friendly interface and efficient execution of trades, while some express concerns about the complexity of the platform and the responsiveness of customer support.

Interactive Brokers US Stock Trading Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers US Stock Trading across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Low trading fees
  • Advanced platforms
  • Global market access

Cons

  • Potentially complex for beginners
  • High cash balance requirement
  • Limited customer support
See full expert review

Our verdict

Amazing technology, and always first to market with innovative trading tools. Interactive Brokers lets you trade stock on 90+ international exchanges, with $0 commission and some of the lowest financing rates in the industry.

Is Interactive Brokers a good stock broker?

Yes, IBKR is an excellent US stock broker, low costs, excellent market access and superb apps and platforms.

Pricing: Interactive Brokers is very cheap for trading stocks, especially in the IBKR Lite account, where commissions are $0 on US-listed stocks and fractional stocks. For more advanced traders, IBKR Pro commissions are USD 0.0005 to USD 0.0035 per share, but you get significant price improvements from IB SmartRouting.

If you are trading stocks on margin, Interactive Brokers have some of the lowest margin loan financing rates in the industry from USD 4.83% to USD 5.83%.

You can also actually get IBKR to pay you by letting them borrow your fully paid up stocks and letting them lend them out to short sellers, through their stock yield enhancement program.

Market Access: IBKR probably has the best market access of all the stock brokers we compare. You can trade a huge range of international stocks and IBKR has local access to over 90 stock exchanges. There are very few stocks you cannot trade on IBKR.

Apps & Platforms: Interactive Brokers' stock trading apps and platforms are seriously good. When I traded on the desktop workstation platform, I was able to pair trade two stocks against each other.

IBKR is one of the few platforms that allows you to do this. Probably because when I interviewed IBKR founder Thomas Peterffy before testing the platforms, he told me that he thinks the most successful stock traders are ones that trade one company against another.

Customer Service: Because Interactive Brokers is one of the largest stock brokers in the world, customer service is largely automated and they were even using automated chatbots before the AI revolution took over.

This is a good example of how they are at the forefront of stock trading technology. However, it can be a bit of a pain trying to get through to someone on the phone if you are not a large customer with a personal stock broker.

Research & Analysis: You get lots of research and analysis from Interactive Brokers, including the IBKR Campus, for beginners to improve their stock trading. For longer-term investors, there is fundamental data on 30,000 companies and over 5,000 analyst ratings to give you an indication of whether a stock is a buy or a sell.

Testing IBKR's Trading platform

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

Useful

Arnold ·

Useful overview of Interactive Brokers’ strengths and trade-offs: low costs, broad global market access, and advanced tools stand out, while platform complexity and slower customer support for some smaller clients are worth considering. The article’s 4.6/5 customer rating is helpful context alongside the risks of CFD trading. More details are available in the Bestecision review: https://bestecision.com/review/interactive-brokers-review

good

michael oram ·

information

Yes, I'm just wait to see how they perform

Steven Talewa ·

Digital Crypto currency, stock exchange, trading and stock market

Informative

William Jenkinson ·

All the information is so easily accessible for beginner investors like myself.

Simple & Best Price

Philemon Tremp ·

Nice Interface and very good Prices in General...also easy to use.

Excellent

Aasheet Desai ·

Excellent mobile platform for trading global markets

Complete

Martin Meier ·

Very broad, stable and cost efficient

Value

Ian Bentinck ·

They provide a comprehensive service, which they are constantly improving and enhancing. Excellent value for money and sophisticated functionality. I'm constantly finding new resources to help with my investment decisions and risk management.

Quickly & easy

Jessica Lopez ·

Answer/ trasnfers

Best

Amit Kurtz ·

Fast and easy execution

professional

Marc L ·

great value for money

Outstanding

James Emanuel ·

The level and quality of service is above and beyond any other 'broker' operating in the UK. Most others call themselves brokers but don't have direct market access and so are, in reality, merely platforms: agents that push orders to other brokers. The result is a poor service, bad execution quality and a negative impact on investment returns. Additionally, the Interactive Broker platform is in a league of its own.

If you want an analogy, Interactive Brokers is like driving a Ferrari, while the competition are still using bicycles!

Reliable

Alexei Saracuta ·

Is reliable and diversified

Professional

Ramy Goldstein ·

Customer support is excellent. The app are clunky but work well. I used them for personal investments.

World class trading

Gertrude Anna PILS ·

'- Multi-currency account

- Worldwide trading

- Sophisticated 24h real-time trading system

- Easy to use client interface

- FX trading

- Favorable fees, commissions and interest rates

- Powerful reporting tools

- Broad range of investment products

- Fair deal execution

- Comprehensive worldwide market information

- Client focus - Fantastic value for money

Organised

Chonya Mwambazi ·

They are very clear and sympathetic in encouraging good practice were proper risk management is concerned.

Value for money

S Y Y ·

Excellent rates

Confusing customer service

Afshin Maazi Paveh ·

My experience with IBKR customer service fell short of my expectations and the response time was excessively long.

Their customer service representatives appear to copy-paste responses without much care.

Security

Afolabi Banu ·

Provides several investment instruments.

Cheap and complete

Robin ROUGER ·

IBKR shows really good prices and provide more details and better record-keeping than other providers.

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