Interactive Brokers US Stock Trading Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,375 customer reviews and our expert analysis

  • Good Money Guide experts commend Interactive Brokers for its low trading fees, advanced platforms, and exceptional global market access, highlighting that it allows trading on over 90 international exchanges with $0 commissions on US-listed stocks. However, they note that the platform may be complex for beginners and that customer support can be limited for smaller clients.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently praise the platform's low costs, extensive market access, and advanced trading tools. Many users appreciate the user-friendly interface and efficient execution of trades, while some express concerns about the complexity of the platform and the responsiveness of customer support.

Interactive Brokers US Stock Trading Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers US Stock Trading across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Low trading fees
  • Advanced platforms
  • Global market access

Cons

  • Potentially complex for beginners
  • High cash balance requirement
  • Limited customer support
See full expert review

Our verdict

Amazing technology, and always first to market with innovative trading tools. Interactive Brokers lets you trade stock on 90+ international exchanges, with $0 commission and some of the lowest financing rates in the industry.

Is Interactive Brokers a good stock broker?

Yes, IBKR is an excellent US stock broker, low costs, excellent market access and superb apps and platforms.

Pricing: Interactive Brokers is very cheap for trading stocks, especially in the IBKR Lite account, where commissions are $0 on US-listed stocks and fractional stocks. For more advanced traders, IBKR Pro commissions are USD 0.0005 to USD 0.0035 per share, but you get significant price improvements from IB SmartRouting.

If you are trading stocks on margin, Interactive Brokers have some of the lowest margin loan financing rates in the industry from USD 4.83% to USD 5.83%.

You can also actually get IBKR to pay you by letting them borrow your fully paid up stocks and letting them lend them out to short sellers, through their stock yield enhancement program.

Market Access: IBKR probably has the best market access of all the stock brokers we compare. You can trade a huge range of international stocks and IBKR has local access to over 90 stock exchanges. There are very few stocks you cannot trade on IBKR.

Apps & Platforms: Interactive Brokers' stock trading apps and platforms are seriously good. When I traded on the desktop workstation platform, I was able to pair trade two stocks against each other.

IBKR is one of the few platforms that allows you to do this. Probably because when I interviewed IBKR founder Thomas Peterffy before testing the platforms, he told me that he thinks the most successful stock traders are ones that trade one company against another.

Customer Service: Because Interactive Brokers is one of the largest stock brokers in the world, customer service is largely automated and they were even using automated chatbots before the AI revolution took over.

This is a good example of how they are at the forefront of stock trading technology. However, it can be a bit of a pain trying to get through to someone on the phone if you are not a large customer with a personal stock broker.

Research & Analysis: You get lots of research and analysis from Interactive Brokers, including the IBKR Campus, for beginners to improve their stock trading. For longer-term investors, there is fundamental data on 30,000 companies and over 5,000 analyst ratings to give you an indication of whether a stock is a buy or a sell.

Testing IBKR's Trading platform

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
What customers like
  • Low fees and competitive pricing
  • User-friendly platform
  • Fast execution and reliability
What customers dislike
  • Poor customer service
  • Confusing account management
  • Slow response times
Read customer reviews

3/5

GMG Awards Voter: [118245748504] ·

Pros:
Flexible, good forex.

Cons:
Make pricing more obvious

5/5

GMG Awards Voter: [118245739201] ·

Pros:
The products, speed of order execution & TWS

Cons:
NA

5/5

GMG Awards Voter: [118245738615] ·

Pros:
Cost, breath of service

Cons:
ease of use

1/5

GMG Awards Voter: [118245714939] ·

Pros:
mutliple platform, great access to any markets, low fee

5/5

GMG Awards Voter: [118245720336] ·

Pros:
Ability to trade futures and options and more stocks.

Cons:
Improve the platform to include options roll facility in the web portal version, better user friendly desktop version, include things like expected move of an option based on the volatility. Tastyworks has a great platform with excellent features, would love to see IB adopt some of them.

3/5

GMG Awards Voter: [118245703990] ·

Pros:
easy to use, quick

Cons:
no idea

5/5

GMG Awards Voter: [118245694237] ·

Pros:
Ease of use.

Cons:
Allow limit purchases and sales of foreign investments to be stated in GBP.

5/5

GMG Awards Voter: [118245658899] ·

Pros:
many services

5/5

GMG Awards Voter: [118245646969] ·

1/5

GMG Awards Voter: [118245641868] ·

Pros:
Nothing. They are absolutely trash

Cons:
Everything can be better

5/5

GMG Awards Voter: [118245634984] ·

Pros:
Very trustworthy organisation with long history and regulated products (eg. Not a fintech, no CFDs)

Cons:
Improve cross platform (cross device) user experience

4/5

GMG Awards Voter: [118245625458] ·

Pros:
Low cost

Cons:
The account setting and the interface could have been further simplified.

3/5

GMG Awards Voter: [118245616418] ·

Pros:
Range

Cons:
Taxes mgmt

5/5

GMG Awards Voter: [118245612237] ·

5/5

GMG Awards Voter: [118245603888] ·

Pros:
Desktop Trader & Mobile App

Cons:
Keep making the routine things easy to find and execute

5/5

GMG Awards Voter: [118245598955] ·

Pros:
Low cost access to a wide range of global assets

4/5

GMG Awards Voter: [118245595157] ·

Pros:
Access to investing opportunities

Cons:
Asabove

3/5

GMG Awards Voter: [118245584363] ·

Pros:
breadth of trading instruments and features

Cons:
Improve the user interfaces of apps and websites

5/5

GMG Awards Voter: [118245579694] ·

Pros:
Breadth of investments

Cons:
Better interface

5/5

GMG Awards Voter: [118245578483] ·

Pros:
It's a very good platform because it's easy to manage and the fees are not to high

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