Interactive Brokers US Stock Trading Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,375 customer reviews and our expert analysis

  • Good Money Guide experts commend Interactive Brokers for its low trading fees, advanced platforms, and exceptional global market access, highlighting that it allows trading on over 90 international exchanges with $0 commissions on US-listed stocks. However, they note that the platform may be complex for beginners and that customer support can be limited for smaller clients.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently praise the platform's low costs, extensive market access, and advanced trading tools. Many users appreciate the user-friendly interface and efficient execution of trades, while some express concerns about the complexity of the platform and the responsiveness of customer support.

Interactive Brokers US Stock Trading Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers US Stock Trading across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Low trading fees
  • Advanced platforms
  • Global market access

Cons

  • Potentially complex for beginners
  • High cash balance requirement
  • Limited customer support
See full expert review

Our verdict

Amazing technology, and always first to market with innovative trading tools. Interactive Brokers lets you trade stock on 90+ international exchanges, with $0 commission and some of the lowest financing rates in the industry.

Is Interactive Brokers a good stock broker?

Yes, IBKR is an excellent US stock broker, low costs, excellent market access and superb apps and platforms.

Pricing: Interactive Brokers is very cheap for trading stocks, especially in the IBKR Lite account, where commissions are $0 on US-listed stocks and fractional stocks. For more advanced traders, IBKR Pro commissions are USD 0.0005 to USD 0.0035 per share, but you get significant price improvements from IB SmartRouting.

If you are trading stocks on margin, Interactive Brokers have some of the lowest margin loan financing rates in the industry from USD 4.83% to USD 5.83%.

You can also actually get IBKR to pay you by letting them borrow your fully paid up stocks and letting them lend them out to short sellers, through their stock yield enhancement program.

Market Access: IBKR probably has the best market access of all the stock brokers we compare. You can trade a huge range of international stocks and IBKR has local access to over 90 stock exchanges. There are very few stocks you cannot trade on IBKR.

Apps & Platforms: Interactive Brokers' stock trading apps and platforms are seriously good. When I traded on the desktop workstation platform, I was able to pair trade two stocks against each other.

IBKR is one of the few platforms that allows you to do this. Probably because when I interviewed IBKR founder Thomas Peterffy before testing the platforms, he told me that he thinks the most successful stock traders are ones that trade one company against another.

Customer Service: Because Interactive Brokers is one of the largest stock brokers in the world, customer service is largely automated and they were even using automated chatbots before the AI revolution took over.

This is a good example of how they are at the forefront of stock trading technology. However, it can be a bit of a pain trying to get through to someone on the phone if you are not a large customer with a personal stock broker.

Research & Analysis: You get lots of research and analysis from Interactive Brokers, including the IBKR Campus, for beginners to improve their stock trading. For longer-term investors, there is fundamental data on 30,000 companies and over 5,000 analyst ratings to give you an indication of whether a stock is a buy or a sell.

Testing IBKR's Trading platform

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
What customers like
  • Low fees and competitive pricing
  • User-friendly platform
  • Fast execution and reliability
What customers dislike
  • Poor customer service
  • Confusing account management
  • Slow response times
Read customer reviews

4/5

GMG Awards Voter: [118247653204] ·

Pros:
low cost

Cons:
better APIs

5/5

GMG Awards Voter: [118247620421] ·

Pros:
commission

Cons:
Swift transfer services for all clients around the world.

3/5

GMG Awards Voter: [118247585913] ·

4/5

GMG Awards Voter: [118247573859] ·

Pros:
Incredible large scope of functions and instruments in TWS

Cons:
Re-structure the online platform so that available functions are easier to find and execute. Many, many things are possible, but it is hard to find and understand them and customer service knows little about them.

5/5

GMG Awards Voter: [118247555358] ·

Pros:
easy to operate

Cons:
offer advice on investment

4/5

GMG Awards Voter: [118247529307] ·

Pros:
good selection of instuments

Cons:
Better App (it asks to login every day)

5/5

GMG Awards Voter: [118247511824] ·

4/5

GMG Awards Voter: [118247495444] ·

Pros:
Low trading fees

Cons:
Better UI

5/5

GMG Awards Voter: [118247488391] ·

5/5

GMG Awards Voter: [118247451890] ·

Pros:
Multiple currencies

Cons:
Fees

5/5

GMG Awards Voter: [118247431452] ·

Pros:
iPhone app

5/5

GMG Awards Voter: [118247425371] ·

Pros:
placing order is simple

Cons:
I don't know

5/5

GMG Awards Voter: [118247424418] ·

Pros:
Low cost for the services they provide

Cons:
Full support for the Arabic language for all its services

5/5

GMG Awards Voter: [118247313173] ·

5/5

GMG Awards Voter: [118247111136] ·

Pros:
Wide range of investment products

Cons:
Sometimes the platform runs slowly

5/5

GMG Awards Voter: [118247100076] ·

5/5

GMG Awards Voter: [118247073066] ·

Pros:
Great FX rates

Cons:
Site is complicated but you get used to it

5/5

GMG Awards Voter: [118247070703] ·

5/5

GMG Awards Voter: [118247055076] ·

Pros:
The easy way you get you want

Cons:
do not know yet

5/5

GMG Awards Voter: [118247040603] ·

Tell us what you think:

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.