Interactive Brokers Singapore Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,375 customer reviews and our expert analysis

  • Experts commend Interactive Brokers Singapore for its extensive market access, allowing clients to trade a wide range of financial instruments across 160 global markets. The platform is praised for its competitive pricing structure, particularly in the US and Singapore markets, and offers various account types tailored to different trading experiences. However, the complexity of the platform may be challenging for beginners, and there are concerns regarding the customer service availability in Singapore.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently highlight the platform's low costs, broad market access, and advanced trading tools. Many users appreciate the educational resources available, which aid both novice and experienced investors. However, some users express frustration with the complexity of the platform and slower customer support response times.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers Singapore across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Wide market access
  • Excellent education resources
  • Earning interest on cash balance

Cons

  • Website interface can be overwhelming
  • Minimum investment requirement applies
  • Complex fee structure
See full expert review

Our verdict

Interactive Brokers (IBKR) Singapore Pte. Ltd. is a branch of the global brokerage firm Interactive Brokers Group. The company entered Singapore in 2020 and is regulated by the Monetary Authority of Singapore (MAS). It provides trading access to a wide array of financial products, including stocks, ETFs, bonds, and derivatives.

Is Interactive Brokers good for investing and trading in Singapore?

Market Access

Compared to other brokers in Singapore, Interactive Brokers offers broader access to global markets and financial instruments. Clients can trade stocks, ETFs, Warrants & Certificates, options, futures, currencies, bonds, CFDs, and mutual funds on 160 global markets. It also provides Forecast Contracts trading via ForecastEx.

The company enables trading in 28 currencies, alongside FX conversion services in the trading accounts. You can also earn an annualized interest rate of 3.83% on the USD cash balances, although this is subject to a minimum balance requirement.

Pricing

IBKR is known for its competitive pricing. For US markets, commissions on shares and ETFs are charged either on a per-share basis between US$0.0005 and US$0.35 for tired volume, or a fixed rate of US$0.005 per unit. As for Singapore markets, the commission charge will be based on trade value in SGD, ranging from 0.08% to 0.02% for tiered volume or a fixed rate of 0.08%.

IBKR Singapore Charges

Commission charges for options range from US$0.25 to US$0.65 per contract based on tiered volume, with a minimum charge of US$1. For futures, commission charges are range from US$0.1 and US$0.25 per contract, or a fixed US$0.25 per contract.

Account types

IBKR offers a variety of trading platforms in Singapore, tailored to clients' trading experiences.

The Client Portal, a web-based platform integrated with TradingView charts, is well-suited to beginners and intermediate traders.

IBKR Singapore Trading Platforms

Trader Workstation (TWS) is a desktop application designed for more professional traders. The platform features a layout library, offering customised views for instrument categories and trading strategies. However, the platform’s complexity could be overwhelming for beginners.

IBKR Singapore Trading Layouts

For advanced users, the API platform enables automated trading through algorithmic strategies, more suitable for sophisticated traders.

Research & Education

IBKR provides extensive market analysis and client educational resources through IBKRCampus, an online hub for financial market knowledge. Particularly, the Traders’Academy offers a series of free online courses tailored to different skill levels . The in-house strategists and economists provide timely market news and analysis.

Customer Service

There are various ways to reach out to IBKR’s client services team, such as phone (24/5), email, or Chat Room. However, unlike some other countries with both toll-free and direct dial, Singapore has only one general customer service phone line in Singapore.

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

My best experience

Jule Olding ·

Streamlined and efficient

Best platform

Tetard David ·

I have been working in private banking for many years, and I can confidently say that this is the best investing platform I have come across. The combination of competitive fees and outstanding service truly sets it apart. In fact, the overall experience is superior to what some private banks are currently offering.

Very good User Interface

Muzammil Abbas ·

The Mobile & Desktop Apps are extremely user friendly. The data on each stock/listing is extensive and further filters/cuts can be added to have the desired view. The statements provide a detailed overview of activity and MTM report.

Excellent trading platform

Vladislav Novikov ·

During my more than 7 years of experience trading US stocks and ETFs with different 8 brokers I have yet to come across a broker that would top Interactive Brokers. I hope they keep up the good work.

The best broker ever

Vladislav Novikov ·

I have been a client of Interactive Brokers for more than 7 years now. I am a raving fan of their services. As a long-term investor I am more than satisfied with all the aspects of their work.

Great

Aysha Saif ·

Great

Best trading platform

Aleksandr Iaskevich ·

The platform that I have been using since 2021

Best in Class

Eoin Mullally ·

great prices, great selection on global markets and access - app could be more user friendly

Excellent platform

PASCHALIS PETALAS ·

Using IB for more than 10 years and during this time I find it an excellent platform for the non-expert trading user

Best and Rich Trading Platform

Ali Razouki ·

Best and Rich Trading Platform in terms of costs and usability

top and easy App

Louis Perca ·

Very smooth app, has two apps, the older one with all the information or a newer one which has a better UI, more updated etc.

Smooth, runs good, best fx exchange rates, can't complain at all

security

Hugo Mendes ·

security and low rates

The best broker

Lorenzo Maglione ·

Great broker, low fees, many options for traders.They give good interest on the money kept on the account,way more than competitors. Never had a problem with them,I use many brokers but Interactive brokers is the best for me.

Excellent and affordable trading platform

David Ramos Alvarez ·

An industry powerhouse best suited for experienced and active traders who need institutional-grade tools and access to global markets. Its strength lies in low costs, superior trade execution, and an incredibly wide range of tradable assets, including stocks, options, futures, forex, and more, across numerous countries.

Best platform

Jai Godhwani ·

Investing regularly in S&P works very well

Intuitive, informative and Economic value add

Adrian Parkes ·

I have found this platform easy to use, trustworthy, informative each and every time I've used it. I would recommend to to anyone who is looking to invest privately.

Easy and efficient

Elena Giuliana ·

Really helpful platform with easy layout and clear investment options

Best platform for investing in US equities

Parshva Jain ·

Definitely worth a recommend. Seemless in transactions both deposit and withdrawals. Very transparent and quick. No hiccups since I've started using this service.

IB

Libing Bignasca ·

Best investing website

Review of services provided by Interactive Brokers

Madhavprasad Pai ·

Execution : excellent
Brokerage : low
Support: prompt, knowledgeable, courteous and above all, helpful
Payout: quick and easy

 

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