Interactive Brokers Singapore Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,375 customer reviews and our expert analysis

  • Experts commend Interactive Brokers Singapore for its extensive market access, allowing clients to trade a wide range of financial instruments across 160 global markets. The platform is praised for its competitive pricing structure, particularly in the US and Singapore markets, and offers various account types tailored to different trading experiences. However, the complexity of the platform may be challenging for beginners, and there are concerns regarding the customer service availability in Singapore.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently highlight the platform's low costs, broad market access, and advanced trading tools. Many users appreciate the educational resources available, which aid both novice and experienced investors. However, some users express frustration with the complexity of the platform and slower customer support response times.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers Singapore across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Wide market access
  • Excellent education resources
  • Earning interest on cash balance

Cons

  • Website interface can be overwhelming
  • Minimum investment requirement applies
  • Complex fee structure
See full expert review

Our verdict

Interactive Brokers (IBKR) Singapore Pte. Ltd. is a branch of the global brokerage firm Interactive Brokers Group. The company entered Singapore in 2020 and is regulated by the Monetary Authority of Singapore (MAS). It provides trading access to a wide array of financial products, including stocks, ETFs, bonds, and derivatives.

Is Interactive Brokers good for investing and trading in Singapore?

Market Access

Compared to other brokers in Singapore, Interactive Brokers offers broader access to global markets and financial instruments. Clients can trade stocks, ETFs, Warrants & Certificates, options, futures, currencies, bonds, CFDs, and mutual funds on 160 global markets. It also provides Forecast Contracts trading via ForecastEx.

The company enables trading in 28 currencies, alongside FX conversion services in the trading accounts. You can also earn an annualized interest rate of 3.83% on the USD cash balances, although this is subject to a minimum balance requirement.

Pricing

IBKR is known for its competitive pricing. For US markets, commissions on shares and ETFs are charged either on a per-share basis between US$0.0005 and US$0.35 for tired volume, or a fixed rate of US$0.005 per unit. As for Singapore markets, the commission charge will be based on trade value in SGD, ranging from 0.08% to 0.02% for tiered volume or a fixed rate of 0.08%.

IBKR Singapore Charges

Commission charges for options range from US$0.25 to US$0.65 per contract based on tiered volume, with a minimum charge of US$1. For futures, commission charges are range from US$0.1 and US$0.25 per contract, or a fixed US$0.25 per contract.

Account types

IBKR offers a variety of trading platforms in Singapore, tailored to clients' trading experiences.

The Client Portal, a web-based platform integrated with TradingView charts, is well-suited to beginners and intermediate traders.

IBKR Singapore Trading Platforms

Trader Workstation (TWS) is a desktop application designed for more professional traders. The platform features a layout library, offering customised views for instrument categories and trading strategies. However, the platform’s complexity could be overwhelming for beginners.

IBKR Singapore Trading Layouts

For advanced users, the API platform enables automated trading through algorithmic strategies, more suitable for sophisticated traders.

Research & Education

IBKR provides extensive market analysis and client educational resources through IBKRCampus, an online hub for financial market knowledge. Particularly, the Traders’Academy offers a series of free online courses tailored to different skill levels . The in-house strategists and economists provide timely market news and analysis.

Customer Service

There are various ways to reach out to IBKR’s client services team, such as phone (24/5), email, or Chat Room. However, unlike some other countries with both toll-free and direct dial, Singapore has only one general customer service phone line in Singapore.

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

excellent

Michele Hilton ·

Excellent easy to use app, best priced platform fees, excellent fund choice, responsive customer service

Advanced

Ornette Matthews ·

Provide all the tools you need to take your investing to a whole new level.

Thank you so much for your support 🙏

Joseph Sajjabi ·

It's describes how you feel about it to start to Investment!

Consistency

Theresa Pacudan ·

Excellent service

Functional, easy-to-use platform

Lee Richardson ·

Provides a highly functional platform to hold all my private market investments, making buy, sell or monitoring activities a doddle. I invest all over the world, in multiple currencies, and I've never had an issue on any side of any transaction, to date. Just what one expects, but doesn't always get elsewhere.

Reliability

Nikos Vozikis ·

Trading over 10,000 US Stocks and ETFs, US Equity Index futures and options, US Treasuries, global corporate bonds, European government bonds and UK gilts.

It has abeen a nice and geniune Service to use

Alex ·

I have been able to increase my investment capability and understood more about investment from them likewise chaincapital dot us that exhibits more profit making with a huge margin.

Very happy client of IBKR

Netra Kaikini ·

1$ Fee per transaction and access to a wide spread of investment assets across the globe.

The one and only platform needed

Jamil Juma ·

It is not just trading platform but full solution from beginners' requirements to experts.

Simply the best

Giulio Maccaroni ·

Vast product choice, low fees, complete guidelines and formation, great reports

Best investing platform

Apollinaire Moreno ·

I have been using the platform for 3 years now.
It offers a wide choice of investment options with an app that is very complete and easy to use.

Shining in the woods.

Haresh Rakholiya ·

Quite transparent, saving money of investors, giving lot of options to choose from.

Best brokers for global investors and traders

Mohamed Sharbudeen Ayub ·

I have been using this platform from UAE for more than 5 years and completely happy with that platform, technical support and withdrawal convenience.

Great, simple, easy

Jessica Fleskes ·

Great platform!

Best in Class

Michael Schultheiss ·

Simply 5* , great Trading and Investing Platform. Keep going...

The best

James Fahy ·

Great comprehensive platform with low fees and excellent service

For both begginers and pros

Mohit Jivani ·

The platform has just made my life so much easier. I feel like I have been trading and investing for decades.

reliable, fast and well-priced service

Nik. Langer ·

Provides what I wan't, executes as I wan't it and provides even more. I'm fine with it since several years

Excellent, Accurate and Fast

Khuzema Amthaniwala ·

Very efficient, fast and accurate platform

Ibkr pioneer and the best

Adnan Ali ·

It's the best no doubt

 

Tell us what you think:

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.