Plus500 Canada Forex CFD Trading Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
7.9/10Basic

Based on 146 customer reviews and our expert analysis

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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

  • Experts rate Plus500 as a beginner-friendly CFD broker, highlighting its straightforward trading platform, competitive spreads, and access to over 60 forex pairs. They recommend using a demo account and the Trading Academy for new traders to build their skills before trading with real money. However, the platform lacks advanced features like MetaTrader support and in-depth research tools, which may not satisfy more experienced traders.
  • Across 146 user reviews on Good Money Guide, averaging 3.7/5, customers frequently commend the user-friendly interface and the wide range of trading options available. Many users appreciate the demo account feature, which helps beginners learn without risk. However, some users express concerns about the platform's reliability and customer service, citing issues with trade closures and account management.

Plus500 Canada Forex CFD Trading Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.2Very good

Our experts have rated Plus500 Canada Forex CFD Trading across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.0
  • App & Platform4.5
  • Customer Service4.5
  • Research & Analysis4.0

Pros

  • Very easy platform
  • Commission-free forex trading
  • Strong risk management

Cons

  • No MetaTrader support
  • Limited research tools
  • Fewer advanced features
See full expert review

Our verdict

Plus500 has become one of the world's most recognisable CFD brokers thanks to its clean, basic platform and straightforward approach to leveraged trading. For Canadian traders, Plus500CA provides access to more than 60 forex pairs alongside CFDs on shares, indices, commodities and other markets. While it lacks some of the sophisticated features offered by brokers such as Interactive Brokers or FOREX.com, its simplicity is exactly what many retail traders are looking for.

Is Plus500 good for forex trading in Canada?

Yes, we rate Plus500 as a beginner-friendly CFD broker offering a straightforward trading platform, competitive spreads and access to global forex markets, making it ideal for traders who want a basic trading experience.

Plus500 is a beginner-friendly CFD broker offering a straightforward trading platform, competitive spreads and access to global forex markets, making it ideal for traders who want a basic trading experience.

However, if you are a beginner forex trader in Canada, it is best to start with a demo account and utilize Plus500's Trading Academy, webinars, and insights for learning before using the live platform and risking real money.

Pricing

Plus500 operates a spread-only pricing model with no commissions on forex trades (however, additional fees may apply, like overnight funding). This makes costs easy to understand, particularly for newer traders. Spreads are generally competitive, although active traders looking for ultra-tight institutional pricing may find commission-based brokers offer better value for high-volume trading. Overnight financing charges apply to positions held beyond the trading day.

Market Access

Canadian clients can trade over 60 forex pairs as well as a broad range of CFDs covering global shares, indices, commodities and other asset classes. While the overall selection is smaller than some multi-asset brokers, it provides more than enough choice for most retail CFD traders.

Platforms & Apps

The proprietary Plus500 platform is one of the easiest trading platforms to learn. Available via web browser and mobile app, it includes integrated charting, price alerts, risk management tools and Guaranteed Stop Loss Orders. However, traders looking for MetaTrader, TradingView integration or algorithmic trading support may find the platform too limited.

Customer Service

Plus500 offers 24/7 customer support and provides a secure trading environment with segregated client funds. Canadian clients benefit from CIRO regulation and CIPF membership, giving additional confidence that the broker meets Canada's regulatory standards.

Research & Analysis

Research is adequate rather than exceptional. Plus500 provides market news, educational articles, trading guides and its Trading Academy to help clients improve their knowledge. However, it lacks the depth of proprietary research, advanced analytics and professional market commentary available from some of its larger competitors.

Customer reviews for Plus500

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.7Basic

Based on 146 reviews

  • Excellent42%
  • Very good18%
  • Basic18%
  • Poor9%
  • Bad12%
What customers like
  • User-friendly platform
  • Wide range of trading options
  • Helpful customer support
What customers dislike
  • Manipulative trading practices
  • Unfair trade closures
  • High fees on withdrawals
Read customer reviews

shekhan ali @ 02/28/2020 11:20

shekhan ali Β·

classic retail broker. possible to make a profit. personally would stay away

Response from provider

Thank you for sharing your perspective. Different platforms suit different trading styles and expectations, and trading always involves risk. We aim to provide clear information so individuals can decide whether our services are right for them.

Connor @ 02/28/2020 11:14

Connor Β·

Had a decent experience with Plus500, using them for a few months recently. Good mobile and web apps. Good support.

John Rose @ 12/02/2019 09:43

John Rose Β·

The Plus500 company has an excellent reputation on the internet but the way a care agent works is very detestable. It is known as "traderprofesional" and what it does is that after making an initial deposit, it keeps half of the user's money for no specific reason. I recommend that you be alert with this scammer.

Response from provider

We’re sorry to hear about this concern. Plus500 does not retain or take client funds arbitrarily β€” deposits remain under the client’s control, subject only to trading activity and clearly disclosed fees. We encourage anyone with questions to contact Customer Support for clarification.

Anne @ 11/09/2019 02:56

Anne Β·

Anybody considering trading with this company read real customer reviews as opposed to reviews done by marketing affiliates. When a customer makes a profit , withdrawal can become a problem. At times on there platform an instrument becomes unavailable to trade this is supposedly due to low volume. These is done to their advantage and many customers have suffered losses because of this glitch. There spreads are also manipulated and usually increase in their favor during the course of a trade. Plus500 no more than a Casino and I would advise anybody considering them to think again before opening an account.

Response from provider

We understand why experiences shared online can raise concerns. Withdrawals are processed in line with regulatory requirements and security checks, and trading availability or spreads may change due to market conditions and liquidity. We encourage anyone considering trading to review the platform details carefully.

A very fair trader

Khalid Niazi Β·

Great customer service and a very honest and fair trader

  • Trading Platform 4/5: nice and clear
  • Customer Service 5/5
  • Mobile Apps 4/5: doesn't give many options
  • Spreads & Pricing 5/5
  • Market Range 2/5:¥ limited options in available forex
  • Trade Execution Speed 5/5
  • Added Value 5/5

(Trading forex weekly with PLUS 500 for under 1 year on a weekly basis)

Khangwelo @ 03/01/2018 15:43

Khangwelo Β·

Its been a great journey with this broker , they have been good to me with all their service , so i'm satisfied with their services and i learnt many thing with this broker

  • Trading Platform 5/5
  • Customer Service 5/5
  • Mobile Apps 4/5 - They don't offer all indicators
  • Spreads & Pricing 5/5
  • Market Range 5/5
  • Trade Execution Speed 5/5
  • Added Value 5/5

(Trading forex and commodities with Plus 500 for between 1-2 years on a daily basis)

 

 

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