City Index Rebrands as FOREX.com in Australia: What Traders Need to Know

Home > Australia > FOREX.com Australia
Forex.com Review

City Index, one of Australia’s longest-established CFD and forex brokers, has officially rebranded as FOREX.com as of 30 August 2025, completing its long-planned transition under the global trading brand owned by parent company StoneX Group Inc.

The move brings City Index’s Australian CFD trading operations into line with StoneX’s other retail trading businesses worldwide, which already operate under the FOREX.com name across the US, Europe, Asia and the Middle East. The company said the change is part of a wider strategy to unify its global retail offering under a single brand and streamline platform development, marketing and customer support.

In a statement announcing the rebrand, the AU forex broker said: “We are consolidating our portfolio into a single, global brand to best serve our traders moving forwards. You can rest assured that there will be no disruption to your CFD trading experience before, during, or after the move.”

The most visible impact of the change is the replacement of the old City Index website with forex.com/en-au.

The City Index logo and branding have been removed from trading platforms, account management portals, emails, statements and social media channels, all of which are now operating under the FOREX.com identity. A new FOREX.com mobile app has also been launched for Australian clients, with the same layout and functionality as the former City Index app but featuring the updated branding and future feature upgrades.

Despite the rebrand, the company has emphasised that client accounts remain unaffected. Existing usernames, passwords, balances, open positions, order history and saved payment methods have all carried over automatically to FOREX.com, with no need for clients to reapply or re-verify their accounts. Spreads, commissions and the range of CFD markets available are also unchanged, and the firm continues to be regulated by the Australian Securities and Investments Commission (ASIC).

The only group of clients required to take action are those using MetaTrader 4 (MT4) in Australia, who must manually update their server connection settings to “Forex.comAU-Live 101” to continue trading. Full instructions have been provided via the platform and client communications.

City Index said the transition marks “a new name, not a new account” and that the rebrand should be seamless for the vast majority of traders. The firm will continue to provide local support via its Sydney office and existing relationship managers.

Tell us what you think:

Scroll to Top