Interactive Brokers Singapore Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,375 customer reviews and our expert analysis

  • Experts commend Interactive Brokers Singapore for its extensive market access, allowing clients to trade a wide range of financial instruments across 160 global markets. The platform is praised for its competitive pricing structure, particularly in the US and Singapore markets, and offers various account types tailored to different trading experiences. However, the complexity of the platform may be challenging for beginners, and there are concerns regarding the customer service availability in Singapore.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently highlight the platform's low costs, broad market access, and advanced trading tools. Many users appreciate the educational resources available, which aid both novice and experienced investors. However, some users express frustration with the complexity of the platform and slower customer support response times.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers Singapore across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Wide market access
  • Excellent education resources
  • Earning interest on cash balance

Cons

  • Website interface can be overwhelming
  • Minimum investment requirement applies
  • Complex fee structure
See full expert review

Our verdict

Interactive Brokers (IBKR) Singapore Pte. Ltd. is a branch of the global brokerage firm Interactive Brokers Group. The company entered Singapore in 2020 and is regulated by the Monetary Authority of Singapore (MAS). It provides trading access to a wide array of financial products, including stocks, ETFs, bonds, and derivatives.

Is Interactive Brokers good for investing and trading in Singapore?

Market Access

Compared to other brokers in Singapore, Interactive Brokers offers broader access to global markets and financial instruments. Clients can trade stocks, ETFs, Warrants & Certificates, options, futures, currencies, bonds, CFDs, and mutual funds on 160 global markets. It also provides Forecast Contracts trading via ForecastEx.

The company enables trading in 28 currencies, alongside FX conversion services in the trading accounts. You can also earn an annualized interest rate of 3.83% on the USD cash balances, although this is subject to a minimum balance requirement.

Pricing

IBKR is known for its competitive pricing. For US markets, commissions on shares and ETFs are charged either on a per-share basis between US$0.0005 and US$0.35 for tired volume, or a fixed rate of US$0.005 per unit. As for Singapore markets, the commission charge will be based on trade value in SGD, ranging from 0.08% to 0.02% for tiered volume or a fixed rate of 0.08%.

IBKR Singapore Charges

Commission charges for options range from US$0.25 to US$0.65 per contract based on tiered volume, with a minimum charge of US$1. For futures, commission charges are range from US$0.1 and US$0.25 per contract, or a fixed US$0.25 per contract.

Account types

IBKR offers a variety of trading platforms in Singapore, tailored to clients' trading experiences.

The Client Portal, a web-based platform integrated with TradingView charts, is well-suited to beginners and intermediate traders.

IBKR Singapore Trading Platforms

Trader Workstation (TWS) is a desktop application designed for more professional traders. The platform features a layout library, offering customised views for instrument categories and trading strategies. However, the platform’s complexity could be overwhelming for beginners.

IBKR Singapore Trading Layouts

For advanced users, the API platform enables automated trading through algorithmic strategies, more suitable for sophisticated traders.

Research & Education

IBKR provides extensive market analysis and client educational resources through IBKRCampus, an online hub for financial market knowledge. Particularly, the Traders’Academy offers a series of free online courses tailored to different skill levels . The in-house strategists and economists provide timely market news and analysis.

Customer Service

There are various ways to reach out to IBKR’s client services team, such as phone (24/5), email, or Chat Room. However, unlike some other countries with both toll-free and direct dial, Singapore has only one general customer service phone line in Singapore.

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

IBKR

Mohamed Hamed ·

I’ve had a good experience with Interactive Insurance Brokers with the platform giving full access to many options for the US stocks

frequency and quality of improvement has taken IBKR further ahead of the pack

Ramon Bernardo ·

i noticed IBKR improving its Trading Platforn - IB Trader Work Station frequently and it keeps getting better and better.

Great and Valuable guidance

Karthikeyan Rajasekaran ·

Research based guidances are provided without considering any own benefits

ibkr is all in on trading platform

Ahmed Nehro ·

with 3 platforms differs in experience level it is best for all trading activity

Investing is simple

Marika Paschoud ·

There is no minimum investment and the costs of investment are very low, so my profits will be bigger

Best Broker Ever

Francisco Macias ·

I have been using IBKR for 7 years and will use it for the rest of my life. They helped achieved my financial independence which is priceless

Great Platform

Andreas Kolb ·

Interactive Brokers is a great platform to invest in many markets worldwide. It is fast, works well and competitive in its fee structure

Solid and comprehensive service

Burnett Graeme ·

Everything I wanted from a trading platform

Best Trading App

Buehler Markus ·

Very good trading app. Easy to learn and easy to trade. Has all it needs

Very Happy Customer

Fahd Nait Ali ·

I’ve been using Interactive Brokers for my trading and investing, and I’m genuinely happy with their service. The platform is robust, reliable, and transparent, offering access to a wide range of markets and instruments that few other brokers can match.

I especially appreciate their competitive fees and tight spreads, which make a real difference for active traders. The research tools, charting options, and order execution speed are excellent, and I’ve always found the system stable even during volatile market sessions.

Their customer service has also been responsive and professional whenever I needed support. It’s clear that IBKR is focused on providing value to serious investors and traders.

Overall, I highly recommend Interactive Brokers for anyone looking for a professional-grade trading platform. They’ve earned my trust, and I look forward to continuing my journey with them.

Safe & Big

Lalit Gujar ·

Very safe and biggets platform for investment in global ETF.

Accessibility

Carlotta Grimaldi ·

Low fees, variety of services

Best Rates.

Alexey Nesterov ·

Very good and reliable broker. Beside wide choice of instruments, they pay US Fed Current Rate% - 0.75 (service) straight to your account daily on your free money. That means 3% now and up to 5+% when the Fed rate was 5.75%. There in no other broker like this.

Value for money and time

Joemon John ·

Great app with all latest features and instruments

Great option for Dubai based expats

Orkun Turkmen ·

Interactive brokers is very reachable, moreover very cheap to execute the orders and reports are very detailed and simple to understand, you have access to several stock and etf much better than my former german banks or turkish bank. My second investment account at SAXO is way primitive to compare to IB

Amazing service

Mourad SENOUCI ·

In my opinion, Interactive Brokers is the best online Brokerage available in UAE. I started with them 1 year ago. Lowest buy and sell fees back then but also the best marginal interest rates for both AED and US dollars. In addition if you need to exchange money to any other currency, you are achieving it on the best rate at the minute on the international market. Bravo !

USING FROM 2021

Jifry JP ·

USING FROM 2021, Best research reprots available

Best commission scheme

Bachir Chaiban ·

IBKR has almost the lowest commission scheme for trades and has a friendly platform with no hidden fees

Excellent broker

Munib Khan ·

Excellent service

Wide range of exchanges and trading products. Awesome Trading.

Kim Klippenstein. ·

I have used Interactive Brokers for many years. Traders workstation on PC is complex but extremely powerful and informative (charting, company information, market prices, news, financial reports / ratios, analyst information). The iPad platform is very convenient for trading on the go. Bonus features beyond stock trading include trading options; Broker Interest on Cash Deposits; Automatic currency conversion on fx trades; and the Managed Securities - Stock Yield Enhancement Program. Other trading platforms which I have used have only have a fraction of the information and features.

 

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