Penfold Pension Review: How Does It Compare To Traditional Pension Providers?

Polite, knowledgeable, helpful

Better UX and targeted at young people

It’s actually made looking at my pension exciting

Everything is made easy compared to other pension providers. I like how transparent they are with money matters.

Amazing! Thanks

Clear information, easy to use website, good customer service

Simple, easy to use platform from Penfold. App is simple to use and email content spot on and easy to follow. My pension pot is increasing nicely with low fees.

Decent

Easy to set up pension fund and to monitor how my pension is operating.

I like how easy it is to manage my pension and see how it’s performing.

The app is easy to use. Straightforward

I have had an excellent experience with Penfold since joining in 2022. Monthly tax bonus is great and I feel my pension is safe with Penfold.

Fantastic Fin tech company

Very easy and straightforward.

Very good company

Very easy to understand and interact with, without losing more advanced options.

Simple and straightforward, but fees are a little high.

Its been a very positive experience since opening an pension with them

Their apps is easy to use and your can always track how much you have paid into the pension scheme. It’s also very flexible regarding the payment and support is fast and competent in their responses

Explains pensions and long-term savings so well – I had to pick one of four providers to consolidate pensions into and Penfold was the obvious choice

Good customer support

New pension provider, not much exposure, simple funds but high fees compared.

Test

Cons:

have a folder with more precise information

Pros:

Easy to navigate webpage. Solid and trustworthy and researched information

Cons:

Nothing

Pros:

Helpful and reasonable fees

Cons:

Nothing yet

Pros:

Simple to Handle and the customer service is great: very friendly and helpful

Cons:

Nothing I can think off

Pros:

Social media engagement

Pros:

Amazing app and customer service

Pros:

n/a

Pros:

Simplicity

Pros:

Everything was so straight forward

Cons:

Nothing

Pros:

Easy to use- great for self employes

Pros:

The people behind the platform

Cons:

Keep doing what your doing

Pros:

Very easy to understand

Cons:

Nothing

Pros:

I can see how my investments are doing, pause contributions and change amount easily. The calculator of final pot is useful also.

Cons:

Continue the good work. Perhaps show what the total pension pot will be worth as well as yearly income from it in a more accessible place.

Pros:

Accessible

Cons:

Customer service

Pros:

Simplicity of use

Pros:

Easy to see pension projection for when I retire

Cons:

I canÔÇÖt think of anything

Pros:

education

Pros:

app

Cons:

nothing

Pros:

No fuss, straight forward and they seem to keep on top of things

Cons:

Unsure at the moment

Pros:

Logging off

Cons:

Increase your customer support team. Gideon is great but he needs support

Pros:

The bonuses they give customers plus great services provided

Cons:

No thought

Pros:

Accessibility

Cons:

Process money faster

Pros:

Easy to monitor via app, easy to top up

Cons:

More visual on how things are going up and down, I find graphs easier to visualise that rather than just a chunk on what’s come in or gone out

Pros:

They are accessible and easy to understand and monitor

Cons:

tips and guidance on the latest investment trends

Pros:

Very easy to use, makes pensions easy to understand.

Cons:

I can’t think of anything

Pros:

Customer friendly, easy to understand

Cons:

I haven’t had any issues

Pros:

Very Easy to use

Cons:

Improve the Graphics of the Mobile APP

Pros:

Na

Cons:

Na

Pros:

How easy it was to set up

Cons:

I can’t say

Pros:

Ease of use and access

Pros:

Really easy to set up, peace of mind for freelancers

Cons:

Nothing

Pros:

Advice and updates

Cons:

NA

Pros:

Easy to manage

Cons:

Not sure at the moment all good so far

Pros:

UI

Cons:

invest in crypto

Pros:

Very easy to see how much I have contributed, and to tweak upcoming contributions

Cons:

Explaining what the % growth means, and if that’s ever ‘realised’ into my account,

Pros:

Quick an easy to set up

Cons:

IÔÇÖm not sure

Pros:

The dashboard shows me the progress I’m making investing in my pension

Cons:

Nothing

Pros:

Easy to use

Cons:

Reduce costs

Pros:

They make a complicated process simple.

Pros:

Very transparent

Cons:

N/A

Pros:

ItÔÇÖs simplicity and ease of use. It does everything I need it to.

Cons:

Nothing – really happy with the service

Pros:

Ease of use and transparency of costs

Pros:

very easy to use

Pros:

Easy to use, ability to add more money or pause

Pros:

Sharia

Cons:

Improve

Pros:

APP

Cons:

ItÔÇÖs Easy to use and straight forward no improvements needed

Cons:

N0thing

Pros:

Customer service and support

Cons:

N/A

Pros:

The clear UI and UX design of their website and app, makes it all very easy to use and understand.

Cons:

Nothing

Pros:

Pause and restart contribution

Cons:

Offer other products

Pros:

The app is very usable

Cons:

Try to get the money from HMRC quicker

Pros:

find details in opening a pension complicated but penfolds helped me in a calm step by step way I understood friendly and treats each person as an individual good one to one customer service never worried about any questions we have always helpful and finds relevant answers.

Cons:

maybe find some better trades with higher interest so can build better on my pension

Cons:

It gave little me whoÔÇÖs not a big fish be able to invest

Pros:

Easy to use and I can see what my pension is doing at a touch of a button

Cons:

All ok at the moment

Pros:

Nothing really just take their fees and watch your investment drop!!

Cons:

The fund invested in we are told by penfold is one of the top performing funds!! yet it is always down!!

Pros:

Perfect

Cons:

More communication

Pros:

It just all works perfectly

Cons:

Honestly nothing

Pros:

Easy to use and deposit money in when i want too also love the fact i can see all the money i have put in,transfered and what has been topped up its a great feature

Cons:

Nothing i actually love the way it works now

Pros:

It is Easy and reliable invest as now now

Cons:

No idea

Pros:

i can bacs money to them, makes life easier

Cons:

make it all automated, so i dont have to tell them i am sending money

Pros:

App easy to use

Cons:

N/A

Pros:

Simplicity

Cons:

Not sure

Pros:

Very easy to use very clear.

Cons:

Nothing

Pros:

Flexibility

Cons:

Nothing

Pros:

They are very easy to use with no hassle!

Pros:

Very easy to join them and good service

Cons:

Give customer clear guidance about the investment

Pros:

Easiness of use

Cons:

Do know

Pros:

They are easy to join and have good explanations of how your pension is doing.

Cons:

I canÔÇÖt think of anything right now.

Pros:

Super Easy to navigate

Pros:

Flexible

Pros:

Flexibility

Pros:

Easy to use and understand

Cons:

I honestly can’t think of anything as I’m very happy!

Pros:

Ease of access via app

Pros:

Can see my money grow and choose which type of investments

Pros:

Na

Cons:

Add more shariah compliant commodities

Pros:

Easy to add money to your pot and easy to see progress.

Cons:

Some things are only possible to do on the app.

Pros:

so easy to use and be able to just had funds to my pension is great

Pros:

The ease of the whole thing – of being able to watch my money grow so quickly! Also the ease of joining and using the app.

Cons:

Tell as many freelance people as possible before theyÔÇÖre old like me!

Pros:

Everything

Pros:

It is there saving scheme

Cons:

Protect there honesty and truthfulness

Pros:

Ease of pension consolidation and plan choice

Cons:

Nothing

Pros:

ease of investment

Cons:

stop updating apps.

Pros:

Customer service is top-notch, easy to use and innovative app

Cons:

Nothing!

Pros:

After a year of investing my pension with penfold it is down down and still costs me for the privilege!!

Cons:

The fund invested in appears to be doing well according to an penfold correspondence yet that does not reflect in the the growth of pension??!!

Pros:

Ease of use

Pros:

Easy to use with plenty of options for risk management

Cons:

Lower fee costs

Pros:

NO NONSENSE LANGUAGE

Cons:

MORE BLOGS

Pros:

Friendly

Cons:

Doing great

Pros:

Ease of use

Pros:

Easy to set up

Cons:

Better communication

Pros:

very easy to use and voting on invested companies reports

Pros:

Ease of use and visibility

Pros:

Openness Transparency

Pros:

Simplicity and control, easy to invest.

Cons:

Earn me more on my investment

Pros:

Keeping in touch with customers

Cons:

Can’t think of anything

Pros:

Extremely user friendly

Cons:

Help with commercial properties

Pros:

Can see total with a click of a button

Cons:

More money

Pros:

How easy to use

Cons:

Nothing

Pros:

You can see everything

Pros:

It is very transparent

Cons:

Nothing right now, Happy with the service

Pros:

Ease of use

Cons:

Forecasting tools, more support on using your pension (e.g. annuities)

Pros:

Straight forward, transparent and easy to understand and manage (especially being a Sole Trader)

Cons:

Minor tweaks with the app and website, but they work very well already.

Pros:

Ease of use.

Cons:

Make it easier to change the monthly payment amount.

Pros:

Ease of set up

Cons:

Performance graphs

Pros:

ease of dealing with and adding to

Cons:

pay in tax relief quicker

Pros:

Ease of use

Pros:

Easy to use

Cons:

Mobile app could work a bit better

Pros:

Quick, simple, informative, engaged

Cons:

Link to bank accounts and provide an offering for employers

Pros:

Very good pension, app is great and easy to use

Cons:

Not a lot, seems all great so far

Pros:

Well thought out app

Pros:

Easy

Cons:

Make more money

Pros:

easy to use

Pros:

Simple

Pros:

Easy to manage

Cons:

Live projected pots

Pros:

Great App, efficient communication

Cons:

Nothing in my opinion

Pros:

So easy to set up and track

Cons:

Perfect for me

Pros:

Easy to understand tax relief

Pros:

Customer services and low fees

Cons:

All brilliant

Pros:

Very speedy help, support and advice

Cons:

Nothing

Pros:

Easy to use

Pros:

Easy to use

Cons:

Give prizes sometimes to clients

Pros:

Easy to set up and access

Cons:

Make it easier to reach a person

Pros:

Very accessible platform with good personal back up support.

Pros:

Simple to set up/use and easy to track my investment

Cons:

I don’t have any suggestions at present

Pros:

Ease of use, easy to set up, superb customer service.

Cons:

Nothing!

Pros:

Ease of use in general and the app

Cons:

No thoughts

Pros:

Everything

Cons:

Nothing

Pros:

Flexibility

Pros:

Easy to set up and I like their environmental/green investment

Cons:

No issues at present

Pros:

Very easy to use

Cons:

Nothing

Pros:

I can see on the app how my investment is doing and change the risk level

Pros:

Easy and simple

Cons:

Educate me more

Pros:

Easy to use

Cons:

Set up very quickly

Pros:

Ease of access

Pros:

Helps me understand my pension without feeling stupid

Cons:

Ease of use

Pros:

It was very easy to consolidate my 3 pension accounts

Cons:

…

Pros:

App is extremely easy to use

Cons:

Nothing comes to mind

Pros:

Easy to use

Pros:

accessible, easy to use, straightforward. Specifically designed for freelancers like me.

Pros:

Usability.

Pros:

Ease of use.

Cons:

Not sure

Pros:

Clear and easy to navigate

Pros:

The app info

Cons:

Nithing

Pros:

Their customer services and the way they update their customers on any relevant matter.

Cons:

Nothing

Pros:

Easy to use

Cons:

Nothing

Pros:

Nothing

Cons:

Stop making stupid mistakes

Pros:

being able to see the investment status easily

Cons:

dont know

Pros:

Good to pension pot grow

Cons:

Not only be rewarded for switching pensions and referral .. should reward loyal customers also invest in crypto 

Pros:

Everything

Cons:

Update all the time.