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HiFX Vs World First

Stuck choosing the best provider for your foreign exchange or money transfer requirements? Read on for your thorough comparison between the services offered by HiFX and World First.

When were they established?

HiFX

HiFX was established in 1998 and has since grown into a financial services brand that has been heralded by both national and online press. That’s due in no small part to its commitment to offering ‘bank-beating’ rates on money transfers for its customers.

World First

Established in 2004, World First is a foreign exchange brand that simply exploded on to the scene, exchanging more than £43m in its first 12 months of trading. In the last 12 months, the World First team have acquired over 48,000 new clients and pride themselves on offering bespoke foreign exchange solutions for every individual.

Currencies offered

HiFX

Up to 60 currencies are available for money transfer and exchange with HiFX, at rates that continually outperform the high street banks.

World First

Aside from World First customers’ ability to make money transfer requests 24/7, an impressive 121 currencies are also available for exchange – perfect for even the most adventurous traveller!

Minimum transfer

HiFX

– £50 (UK)

World First

– £1,000 (UK)
– $1,000 (US)
– €1,000 (EU)

Can you convert and send funds online, by phone or email?

HiFX

The HiFX online trading platform offers an easy-to-use currency exchange solution, while more traditional customers can still contact the HiFX customer support team via telephone.

World First

An award-winning online platform enables World First clients to trade currency, while being able to make transactions via telephone and email.

Where do they have offices?

HiFX

There are now HiFX offices located in both the northern and southern hemispheres, with headquarters in the UK, Spain, New Zealand and Australia.

World First

Despite being in business for just over a decade, World First has expanded globally with offices in the UK, USA, Australia, the Netherlands, Singapore and Hong Kong.

Who are they regulated by?

HiFX

The British arm of HiFX is regulated by the Financial Conduct Authority (FCA). In New Zealand and Australia, the company is regulated by the Financial Markets Authority (FMA) and the Financial Ombudsman Service (FOS) respectively.

World First

World First is closely regulated in five different regions:

• Financial Transactions and Reports Analysis Centre (Canada)
• FinCEN (USA)
• Financial Conduct Authority (UK)
• Customs and Excise Department (Hong Kong)
• ASIC (Australia)

What are their fees?

HiFX

Any money transfers below £3,000 will result in a £9 transfer fee.

World First

British-based World First clients can make money transfers of any size without having to pay a single penny.

In the USA, World First charges its clients a $10 fee on transfers totalling less than $10,000.

Positive or negative online reviews

HiFX

The vast majority of HiFX customer reviews online are very complimentary, with over 11,000 TrustPilot reviews on the HiFX page resulting in an ‘Excellent’ score of 9.3/10.

World First

With a 98% customer service score on its Feefo page, World First has more than 5,000 customer reviews at the time of writing.

Have they won any awards?

HiFX

– 2011, Australia Business Awards
– 2011, Tech Innovation Awards NZ

World First

– 2016, Queen’s Award for Enterprise
– 2016, Times HSB International Track 200 (7th place)
– 2013, Customer Experience Awards
– 2011, Sunday Times Virgin Fast Track 100
– 2011, UK National Business Award

Alternative Currency Brokers and Money Transfer Firms

Currency BrokerWho are they?What do they offer?CEO InterviewMore Info

OFX

Currency broker OFX have transferred over £78b in currency conversions for 1 million customers around the global. They have a network of 115 global banking patterns, offer over 55 currency pairs, are regulated by over 55 global regulators and offer 24/7 customer service. OFX offer personal and business currency brokerage with zero commission. They offer same-day payments and forwards online or over the phone with 80% of all major currency transfers processed in 24 hours. Sarah Webb OFX Read Sarah Webb Interview Get A Quote

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Currencies Direct

Currencies Direct have helped more than 325,000 customers move money internationally since they were founded in 1996. With them customers can transfer 40+ currencies to 120+ countries. They have more than 20 global offices and employ over 500 currency experts. 24/7 transfers online, over the phone and by app No transfer fees Personal currency expert Spot and forward contracts, limit orders and rate alerts Specialist business transfer services and risk management solutions

Marc Morley-Freer – Currencies Direct Global Head of Personal Clients Marc Morley-Freer Interview

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TorFX

TorFX have been connecting their customers with great exchange rates and no transfer fees since 2004. They’ve won the Moneyfacts Consumer Award for International Money Transfer Provider of the Year five times (2016 – 2020) and have also won the Best Customer Service award four times (2016, 2017, 2019 and 2020). They have a five-star ‘Excellent’ TrustScore on Trustpilot. Dedicated account management The ability to transfer over the phone, online or by app Great exchange rates and hidden fees Tailored transfer services Free market updates Nigel Fox – Managing Director, TorFX

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RAM FX

Ram FX specialise in personal service for corporates, funds, family offices and high net-worth currency brokerage for individuals. Online :
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Assure Hedge

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